Jobs in Canada

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Added 9 mins ago
TS
Shift Supervisor
The Salvation Army in Canada
St. Albert, AB
- Full-time
Contribute to meeting store budgets by maintaining customer service standards.
Added 24 mins ago
FG
Parts & Rentals Manager
Flaman Group of Companies
Moosomin, SK
- Full-time
Lead and mentor the Aftermarket (Parts & Rentals) Customer Service team to deliver outstanding support
Added 24 mins ago
TC
Retail Visual Merchandise Coordinator Full Time Winners Lynn Valley
TJX Canada – Winners, Marshalls, HomeSense
North Vancouver, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 24 mins ago
A
Retail Assistant Store Manager - Richmond, 2023, BC, Canada
adidas
Vancouver, BC
- Full-time
Exemplifies knowledge for customer service and boosts sales and Brand experience by using
Added 24 mins ago
CG
Food Service Supervisor
Compass Group Canada
Rexton, NB
- Full-time
We are seeking a motivated Food Services Supervisor to oversee daily food service operations and lead a team in delivering high-quality food and excellent customer service. The successful…
Added 24 mins ago
S
Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC
Sobeys
Victoria, BC
- Full-time
Provide superior customer service to meet customer needs
Added 38 mins ago
WC
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart Canada
Montreal, QC
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 38 mins ago
BR
IT Systems Administrator | Administrateur(trice) de systèmes informatiques
BUSAC Real Estate | BUSAC Immobilier
Montreal, QC
- Full-time
…Estate is an investor, owner, developer and manager of office, retail and mixed-use properties in Montréal and the United…
Added 39 mins ago
L
Spécialiste Service Client | Customer Care Specialist Supply Chain
L'Oréal
Montreal, QC
- Full-time
Reporting to the Customer Care Logistics Manager, you lead the order-to-cash lifecycle for our Canadian retail accounts, acting as the key operational bridge between sales and physical…
Added 39 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Val Caron, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 39 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Timmins, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 39 mins ago
S
Meat - Manager Meat
Sobeys
Kamloops, BC
- Full-time
Provide superior customer service to meet customer needs
Added 39 mins ago
LJ
Sales Manager
Legacy Jewellers
Fort Saskatchewan, AB
- Full-time
As Store Manager, you’ll play an important role in the day-to-day success of Legacy Jewellers. You’ll lead our team, create an exceptional customer experience, and help maintain the high…
Added 53 mins ago
IG
Sales Representative – Glass Hardware Products
Ideal Glass Hardware Inc. (IGH)
Markham, ON
- Full-time
This is a hands-on role combining sales, customer service, order processing, and warehouse order fulfillment. You will work directly with contractors, installers, fabricators, builders, and…
Added 53 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Edson, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 53 mins ago
LC
Pharmacist, Hourly Full Time Evening
Loblaw Companies Limited
Winnipeg, MB
- Full-time
Commitment to providing exceptional customer service
Added 53 mins ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 53 mins ago
C
Deli Supervisor
Centra
Killarney, MB
- Full-time
Customer focused manager who can build a quality and loyal customer base;
Added 55 mins ago
A
Client Service Representative - Strathmore
ATB
Strathmore, AB
- Full-time
Proven customer service and/or sales experience.
Added 55 mins ago
A
Client Service Representative - Camrose
ATB
Camrose, AB
- Full-time
Proven customer service and/or sales experience.
Added 55 mins ago
A
Personal Banking Advisor - Camrose
ATB
Camrose, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 55 mins ago
EL
Store Manager Store Manager
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Smiths Falls, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
WC
(CAN) Food & Consumables Team Lead
Walmart Canada
Cobourg, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
RC
Assistant Manager
Revive Car Wash
Belleville, ON
- Full-time
…closely with the Site Manager to run day-to-day operations, lead and develop your team, drive membership growth, and deliver a consistently outstanding customer…

Amazon

Area Manager II, YYZ9

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Scarborough - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Area Manager leads a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. They collaborate cross-functionally to implement process improvements and drive operational excellence across the supply chain.

Requirements

Candidates must have at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. The role requires the ability to work a flexible schedule and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Supply chain management
Logistics
Cross-functional collaboration
Mentoring
Strategic planning
Communication skills
Interpersonal skills
Analytical skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Supply chain
Logistics
Lean six sigma
Kaizen
Performance management
Safety
Quality assurance
Human resources
Loss prevention
Engineering
Data analytics
Leadership
Warehouse management
Inventory management
Process optimization
Strategic planning
Customer service
Manufacturing
Retail
Hospitality
Healthcare
Shipping
Distribution

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