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Added 9 mins ago
AVP, People Strategy & Experience
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Full-time
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analyste, Expérience de magasinage du client en ligne (Canada)
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Amazon

Canada Leader, Specialist Solution Architects | Chef du Canada, Architectes de solutions spécialisés

Vancouver, BC, Canada
Toronto, ON, Canada
Montreal, QC, Canada

Posting language: English · French
Posted: Sep 25, 2026

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Original job description

English section of this bilingual listing.

This team provides field leadership with deep domain expertise that ranges across GenAI, High Performance Computing, Compute, Networking, Storage, Database, and Analytics. It also includes cross-service C-level technical conversations and motions related to Application Modernization, Business Transformation through technology, and Artificial Intelligence and Machine Learning adoption.

AWS is looking for an accomplished technical leader with experience across product, architecture, and technology who has worked with large Enterprises and high-growth organizations. In this capacity, the leader will guide a cross-functional team of specialist solutions architects who provide deep technical expertise to customers. The Specialist team that this person will lead also acts as an important feedback ingestion point from all customers in Canada that directly feeds into the roadmap for product and services teams at AWS.

While leading a team of technical and product experts, you will facilitate domain-based technical discussions with C-suite executives. You play a critical role in capturing the voice of the customer and sharing it back to the Worldwide Specialist Organization team to ensure customer feedback is amplified to effectively influence our technology roadmaps and Go-To-Market strategy. This role will contribute to the overall performance of the business globally measured by customer adoption, technical influence, and product and service feedback.

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- Build and lead a high-performing team of specialist Solutions Architects, fostering a culture of innovation, continuous learning, and customer obsession

- Develop and nurture strategic relationships with customers' technical leaders, driving executive-level conversations that align AWS solutions with customers' business and technical objectives

- Act as a technical thought leader, representing AWS in executive-level discussions, public speaking engagements, and writing content that showcases how AWS delivers value to customers

- Pioneer the adoption of emerging technologies, identifying opportunities to integrate Generative AI, Analytics, and automation into customer solutions, and invent on their behalf

- Guide the development of whitepapers, presentations, and other high-value customer-facing content to share best practices

- Develop and execute strategies to drive long-term adoption and growth with Data and Developer tools, Advanced Compute, Core Services, Migration/Modernization, or Business Applications specialty

- Partner with cross-functional teams across Solution Architecture, Sales, Business Development, Marketing, Partners, and Training to execute customer acquisition programs and strategies

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- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

- Experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level)

- ----------------------------------------

- AWS Professional level certification, or degree in advanced technology

- Deep expertise in two or more of the following: Analytics, Databases, Storage, AI/ML, Compute, etc.

- ----------------------

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

Read the full bilingual original

The Canada Specialist Leader leads a team of deep domain specialist solutions architects across AWS Products and Services. This team works in partnership with the local sales organization to accelerate the adoption of AWS cloud across services, solutions, workloads and AWS offerings. This is a critical role reporting directly to the Solution Architect Country leader, developing and implementing the plan for the national prioritization of specialist resource investments and customer adoption plans for current and future services.

This team provides field leadership with deep domain expertise that ranges across GenAI, High Performance Computing, Compute, Networking, Storage, Database, and Analytics. It also includes cross-service C-level technical conversations and motions related to Application Modernization, Business Transformation through technology, and Artificial Intelligence and Machine Learning adoption.

AWS is looking for an accomplished technical leader with experience across product, architecture, and technology who has worked with large Enterprises and high-growth organizations. In this capacity, the leader will guide a cross-functional team of specialist solutions architects who provide deep technical expertise to customers. The Specialist team that this person will lead also acts as an important feedback ingestion point from all customers in Canada that directly feeds into the roadmap for product and services teams at AWS.

While leading a team of technical and product experts, you will facilitate domain-based technical discussions with C-suite executives. You play a critical role in capturing the voice of the customer and sharing it back to the Worldwide Specialist Organization team to ensure customer feedback is amplified to effectively influence our technology roadmaps and Go-To-Market strategy. This role will contribute to the overall performance of the business globally measured by customer adoption, technical influence, and product and service feedback.
--------------------------------------------
Le chef des spécialistes au Canada dirige une équipe d'architectes de solutions spécialisés possédant une expertise approfondie dans l'ensemble des produits et services AWS. Cette équipe travaille en partenariat avec l'organisation de vente locale pour accélérer l'adoption de l'infonuagique AWS à travers les services, les solutions, les charges de travail et les offres AWS. Il s'agit d'un rôle essentiel relevant directement du chef de pays des architectes de solutions, chargé d'élaborer et de mettre en œuvre le plan de priorisation nationale des investissements en ressources spécialisées et les plans d'adoption client pour les services actuels et futurs.

Cette équipe fournit un leadership terrain doté d'une expertise approfondie couvrant l'IA générative, le calcul haute performance, le calcul, la mise en réseau, le stockage, les bases de données et l'analytique. Elle inclut également des conversations et des initiatives techniques de niveau C-suite portant sur la modernisation des applications, la transformation des affaires par la technologie, ainsi que l'adoption de l'intelligence artificielle et de l'apprentissage automatique.

AWS recherche un leader technique accompli possédant une expérience en matière de produits, d'architecture et de technologie, ayant travaillé avec de grandes entreprises et des organisations à forte croissance. Dans ce rôle, le leader guidera une équipe interfonctionnelle d'architectes de solutions spécialisés qui fournissent une expertise technique approfondie aux clients. L'équipe de spécialistes que cette personne dirigera agit également comme un point d'ingestion essentiel de la rétroaction de l'ensemble des clients au Canada, alimentant directement la feuille de route des équipes de produits et de services chez AWS.

En dirigeant une équipe d'experts techniques et de produits, vous faciliterez des discussions techniques spécialisées avec des dirigeants de niveau C-suite. Vous jouerez un rôle crucial dans la captation de la voix du client et sa transmission à l'équipe mondiale de l'Organisation des spécialistes, afin de vous assurer que la rétroaction des clients est amplifiée pour influencer efficacement nos feuilles de route technologiques et notre stratégie de mise en marché. Ce rôle contribuera à la performance globale de l'entreprise à l'échelle mondiale, mesurée par l'adoption client, l'influence technique, ainsi que la rétroaction sur les produits et services.

Key job responsibilities
- Build and lead a high-performing team of specialist Solutions Architects, fostering a culture of innovation, continuous learning, and customer obsession
- Develop and nurture strategic relationships with customers' technical leaders, driving executive-level conversations that align AWS solutions with customers' business and technical objectives
- Act as a technical thought leader, representing AWS in executive-level discussions, public speaking engagements, and writing content that showcases how AWS delivers value to customers
- Pioneer the adoption of emerging technologies, identifying opportunities to integrate Generative AI, Analytics, and automation into customer solutions, and invent on their behalf
- Guide the development of whitepapers, presentations, and other high-value customer-facing content to share best practices
- Develop and execute strategies to drive long-term adoption and growth with Data and Developer tools, Advanced Compute, Core Services, Migration/Modernization, or Business Applications specialty
- Partner with cross-functional teams across Solution Architecture, Sales, Business Development, Marketing, Partners, and Training to execute customer acquisition programs and strategies
--------------------------------------
- Bâtir et diriger une équipe d'architectes de solutions spécialisés hautement performante, en favorisant une culture d'innovation, d'apprentissage continu et d'obsession client
- Développer et entretenir des relations stratégiques avec les leaders techniques des clients, en menant des conversations de niveau exécutif qui arriment les solutions AWS aux objectifs d'affaires et techniques des clients
- Agir en tant que leader d'opinion technique, en représentant AWS lors de discussions de niveau exécutif, d'allocutions publiques et en rédigeant du contenu démontrant comment AWS génère de la valeur pour les clients
- Être un pionnier dans l'adoption de technologies émergentes, en identifiant les occasions d'intégrer l'IA générative, l'analytique et l'automatisation dans les solutions client, et en innovant en leur nom
- Orienter l'élaboration de livres blancs, de présentations et d'autres contenus à haute valeur destinés aux clients afin de partager les pratiques exemplaires
- Élaborer et exécuter des stratégies visant à stimuler l'adoption et la croissance à long terme en matière d'outils de données et de développement, de calcul avancé, de services fondamentaux, de migration et modernisation, ou d'applications d'affaires spécialisées
- Collaborer avec des équipes interfonctionnelles en architecture de solutions, ventes, développement des affaires, marketing, partenaires et formation afin d'exécuter des programmes et des stratégies d'acquisition de clients Basic Qualifications: - 8+ years of managing a technical team of solution architects, sales engineers or similar technical roles experience
- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
- Experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level)
- ----------------------------------------
- 8 ans ou plus d'expérience en gestion d'une équipe technique d'architectes de solutions, d'ingénieurs de vente ou de rôles techniques similaires
- Expérience en conception et exploitation de solutions bâties sur tout fournisseur de services infonuagiques tel qu'Azure, AWS, GCP, OCI, etc.
- Expérience en engagement direct auprès des clients, avec une orientation vers le soutien aux cadres supérieurs (vice-présidents et dirigeants de niveau C-suite) Preferred Qualifications: - Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
- AWS Professional level certification, or degree in advanced technology
- Deep expertise in two or more of the following: Analytics, Databases, Storage, AI/ML, Compute, etc.
- ----------------------
- 8 ans ou plus d'expérience en gestion d'une équipe technique d'architectes de solutions, d'ingénieurs de vente ou de rôles techniques similaires
- Expérience en conception et exploitation de solutions bâties sur tout fournisseur de services infonuagiques tel qu'Azure, AWS, GCP, OCI, etc.
- Expérience en engagement direct auprès des clients, avec une orientation vers le soutien aux cadres supérieurs (vice-présidents et dirigeants de niveau C-suite)

Amazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.

Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter https://amazon.jobs/content/en/how-we-hire/accommodations pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

L'échelle salariale de base pour ce poste est indiquée ci-dessous. En tantqu'entreprise offrant une rémunération globale, Amazon peut inclure d'autres éléments dans son offre, tels que des primes à la signature et des unités d'actions restreintes (UAR). La rémunération finale sera déterminée en fonction de facteurs tels que l'expérience, les qualifications et le lieu de travail. Amazon offre des avantages sociaux complets, notamment une assurance maladie (soins médicaux, dentaires, vision, ordonnance, assurance-vie de base et assurance DMA), un régime enregistré d'épargne-retraite (REER), un régime de participation différée aux bénéfices (RPDB), des congés payés et d'autres ressources visant à améliorer la santé et le bien-être. Nous remercions tous les candidats de leur intérêt, mais seuls ceux retenus pour un entretien seront informés du résultat du processus de recrutement.

CAN, BC, Vancouver - 194,000.00 - 291,000.00 CAD annually
CAN, ON, Toronto - 194,000.00 - 291,000.00 CAD annually
CAN, QC, Montreal - 194,000.00 - 291,000.00 CAD annually

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More about this job

Responsibilities

The Canada Specialist Leader manages a team of specialist solutions architects to drive AWS cloud adoption and technical innovation across various domains. This role involves engaging with C-suite executives to align AWS solutions with business objectives and providing critical customer feedback to influence product roadmaps.

Requirements

Candidates must have over 8 years of experience managing technical teams of solution architects or sales engineers and possess deep expertise in cloud architecture. Proficiency in direct customer engagement with senior executives and experience with major cloud service providers are required.

Skills

Team leadership
Cloud architecture
Solution architecture
Generative AI
High performance computing
Database management
Analytics
Application modernization
Business transformation
Machine learning
Strategic planning
Executive communication
Technical roadmap development
Stakeholder management
Cloud adoption strategy

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan (DPSP)
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud Computing
Solution Architecture
Generative AI
Machine Learning
High Performance Computing
Analytics
Database
Networking
Storage
Application Modernization
Business Transformation
Enterprise
Go-To-Market Strategy
Technical Leadership
Product Roadmap
Automation
Migration
Data Tools
Developer Tools
Executive Engagement
Whitepapers
Cloud Service Provider
Azure
GCP
OCI
Strategic Planning
Cross-functional Leadership
Customer Obsession
Innovation

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