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Added 13 mins ago
B
DevOps Engineer - New Grad (January 2027)
BDO
Toronto, ON
- Full-time
Support CI/CD pipelines using GitHub Actions and Azure DevOps.
Added 25 mins ago
E
Principal Application DevOps Engineer, AI & Automation
Entrust
Canada
- Full-time
…on-premises cloud infrastructure. The Principal Application DevOps Engineer, AI & Automation will bring an application-first engineering perspective to Cloud Services and serve as a key…
Added 25 mins ago
Q
Senior Cloud DevOps Engineer
Qfin
Toronto, ON · North York, ON
- Full-time
We are looking for a Senior Cloud DevOps (SRE) Engineer to design, implement, operate, and continuously improve our cloud infrastructure and DevOps capabilities on AWS.
Added 25 mins ago
RI
Java Backend Engineer
Rivago Infotech Inc
Toronto, ON
- Contract
Strong understanding of Agile methodologies and DevOps practices.
Added 25 mins ago
JS
Full Stack Engineer
JENOPTIK Smart Mobility Solutions
Vancouver, BC
- $95,000 to $106,000 CAD / year
- Full-time
Partner with DevOps to deploy and monitor backend and frontend components, and troubleshoot issues as they come up.
Added 26 mins ago
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Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
We are hiring a Senior DevOps Engineer to own and evolve our cloud platform on AWS, grounded in infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape…
Added 26 mins ago
VC
Python Backend Engineer
VBeyond Corporation
Toronto, ON
- Contract
Client is looking for a skilled Python Backend Engineer to build and scale high-performance backend systems. This role will focus on API development, platform engineering, and system…
Added 26 mins ago
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Senior Full Stack Developer( Java and React) Toronto Canada/ Hybrid
Damcosoft
Toronto, ON
- Contract
Role: Full Stack engineer – (Backend heavy) – Java with React – 5 positions
Added 43 mins ago
AI
DevOps Platform Engineer - GitHub Migration Tooling Spikes
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
DEVOPS PLATFORM ENGINEER - GITHUB MIGRATION TOOLING SPIKES
Added 43 mins ago
Cloud Support Eng. II (DSE), Support Engineering
Amazon
Toronto, ON · Vancouver, BC
As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud…
Added 57 mins ago
A
Backend Software Engineer (Rust)
Arkion-tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Backend Software Engineer with strong Rust expertise to build secure, scalable, and high-performance services for our Next-Gen Human Identity (NHI) Platform.
Added 58 mins ago
V
Site Reliability Engineer
VySystems
Montreal, QC
- Full-time
…exclusively on application-layer SRE and hands-on development; DevOps and infrastructure-focused SRE backgrounds are not aligned with the…
Added 58 mins ago
T
Java Full Stack Developer with React
TestingXperts
Toronto, ON
- Contract
Role: Full Stack engineer – (Backend heavy) – Java with React (70% Java and 30% React)
Added 58 mins ago
D
Java Full Stack Developer( Java and React) Toronto Canada/ Hybrid
Damcosoft
Toronto, ON
- Contract
Role: Full Stack engineer – (Backend heavy) – Java with React – 5 positions
Added 58 mins ago
T
Front end heavy– React with Java || Toronto
TestingXperts
Toronto, ON
- Contract
Role: Full Stack Engineer – Front end heavy– React with Java
Added 58 mins ago
MP
Data Engineer
Michael Page
Winnipeg, MB
- $80,000 to $100,000 CAD / year
- Full-time
The successful candidate will possess 3+ years of experience as a Data Engineer or in a similar role, with strong expertise in Python, PySpark, SQL, ETL development, and Microsoft data…
Added 1 hour ago
A
Staff Data Developer
AtkinsRéalis
Montreal, QC
- Full-time
Git and Azure DevOps pull requests, code reviews, build and release pipelines.
Added 1 hour ago
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Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
Automation and DevOps experience, such as GitHub Actions, infrastructure as code, and automated QA.
Added 1 hour ago
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Senior DevOps Engineer
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
We are currently looking for a Senior DevOps Engineer to contribute to the development of our cloud infrastructure and platform tooling, embed security into our engineering lifecycle, and…
Added 1 hour ago
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Senior Forward Deployment Engineer
Luxoft
Mississauga, ON
- Full-time
The role combines senior software engineering, DevOps, SRE, test automation, application security, and legacy modernization. Approximately 70% of the work involves hands-on coding and…
Added 1 hour ago
Technology Lead
Infosys
ON
Familiarity with DevOps and CI/CD (GitHub Actions, Azure DevOps, Jenkins).
Added 2 hours ago
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Services Senior Staff Project Manager
AVEVA
Calgary, AB
- Full-time
Lead cross-functional delivery teams, including software engineers, OT/automation specialists, DevOps, QA, data engineers, and site services to achieve project outcomes.
Added 2 hours ago
AS
Cloud DevOps Engineer
Alquemy Search & Consulting
Vancouver, BC
- $60 to $70 CAD / hour
- Contract
Added 3 hours ago
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Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 3 hours ago
HB
Software Engineer – Elite Quant - Up to $200,000 CAD Starting base + Exceptional benefits/bonus package Fund
Hunter Bond
Montreal, QC
- Full-time
✅ Experience as a Platform Engineer, SRE, or DevOps Engineer

Amazon

Cloud Support Eng. II (DSE), Support Engineering

Toronto, ON, Canada
Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 1, 2026

Original job description

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.

The DMS role supports AWS mobile technologies (Cognito, Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.

Key job responsibilities
Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:

* You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.

* You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.

* You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
* You will act as interviewer in hiring processes, and coach/mentor new team members.
* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.

About the team
AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of network and operating system support experience
- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
- 3+ years of database administration experience
- 3+ years of software development with object oriented language experience
- 3+ years of continuous integration and continuous delivery (CI/CD) experience
- 3+ years of information security and compliance experience
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience Preferred Qualifications: - Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
- Experience in at least one of these technology areas: DevOps, serverless, software development and design, CI/CD, AI/ML, Storage, Networking or Databases
- Experience working with or having knowledge of cloud computing and existing cloud technologies
- Experience scripting languages and coding skills for one (1) or more of the following: Ruby, C/C++/C#, Node.JS, Java, Python, and PHP
- Knowledge of security technology and concepts (Authentication, Authorization, Single sign-on, Cryptography, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 70,500.00 - 117,700.00 CAD annually
CAN, ON, Toronto - 70,500.00 - 117,700.00 CAD annually

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More about this job

Responsibilities

You will be responsible for resolving complex customer technical issues across various AWS services using advanced troubleshooting techniques. Additionally, you will drive process improvements, create technical documentation, and mentor new team members.

Requirements

Candidates must have at least 3 years of experience in network/OS support, virtualization, database administration, software development, and CI/CD. A bachelor's degree in computer science or equivalent experience is required.

Skills

Cloud computing
Network support
Operating system support
Virtualization
Orchestration
Database administration
Software development
CI/CD
Information security
Compliance
Troubleshooting
Technical support
Scripting
Serverless architecture
DevOps
API gateway

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud Support
Lambda
Cognito
Device Farm
Pinpoint
API Gateway
Step Functions
VMware
Xen
Ruby
C++
C#
Node.JS
Java
Python
PHP
Authentication
Authorization
Cryptography
Hypervisors
Networking
Storage
AI/ML
DevOps
Serverless
Technical Support
Cloud Infrastructure
Security
Database Administration

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