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Added 2 mins ago
C
Software Developer (Hybrid)
Cisco
Vancouver, BC
- Full-time
Experience with Python, Java, or Go and with containerized or cloud-native applications.
Added 2 mins ago
Design Verification Engineer - technical lead, Annapurna Labs
Amazon
Toronto, ON
- Experience in embedded development in C/C++, or experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
Added 15 mins ago
T
Software Developer
TierOne
Toronto, ON
- Full-time
Added 15 mins ago
P
Senior Applied AI Developer
Plusgrade
Montreal, QC
- Full-time
You master general software engineering principles with Python and Java, building robust RESTful APIs, containerized services with Docker and Kubernetes, and native AWS infrastructure.
Added 15 mins ago
PI
Mobile Application Developer and Support Analyst
Pantheon Inc
Regina, SK
- Full-time
Work closely within the SAP Developer team to contribute to success of the larger SAP Operations.
Added 15 mins ago
D
Java Developer
Dexian
Mississauga, ON
- Other
Design and build backend services and APIs, primarily in Java and Spring Boot
Added 15 mins ago
H
Senior Quality Engineer
Hays
Toronto, ON
- $65 to $80 CAD / hour
- Contract
Experience with Python, Java, or SQL scripting
Added 15 mins ago
B
Java Developer - Java - Forgerock AM
BullTechSystem
Toronto, ON
- Full-time
Experience with Java development and API integration• Familiarity with ForgeRock AM and CIAM authentication flows• Experience supporting configuration updates, testing, deployment, and…
Added 15 mins ago
H
Data Quality Engineer
Hays
Toronto, ON
- Contract
Proficiency in Python, Java, and SQL for test automation and ETL validation.
Added 44 mins ago
C
Senior Java Developer
Cognizant
Mississauga, ON
- $95,000 to $115,000 CAD / year
- Full-time
As a Java Backend Developer, you will make an impact as the primary point of contact for all Java domain-related queries and issues. You will be a valued member of the team and work…
Added 44 mins ago
C
Automation Lead – Quality Engineering
CGI
Toronto, ON
- Full-time
Strong hands-on Python/Java development and test automation experience.
Added 47 mins ago
A
AI Forward Deployed Technology Senior Manager
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Minimum of 10 years Python, Java, or equivalent programming experience.
Added 47 mins ago
Software Engineer
Scotiabank
Toronto, ON
Strong programming skills (Python and/or Java)
Added 47 mins ago
C
Trade QA Automation Engineer – Assistant Vice President
Citi
Mississauga, ON
- Full-time
Deep hands-on expertise in tools - Selenium, BDD, TestNG, Cucumber with good concepts of Java - OOPS concepts
Added 47 mins ago
FM
Software Developer
Ford Motor Company
Waterloo, ON
- Full-time
2+ years' experience in Android software development using Kotlin or Java and JNI.
Added 47 mins ago
E
Développeur Logiciel Backend
EXFO
Montreal, QC
- Full-time
Développer des services principalement en Java, Node.js et Go (Golang)
Added 47 mins ago
E
Ingénieur en développement logiciel de tests (SDET)
EXFO
Montreal, QC
- Full-time
· Solides compétences en programmation ou en script avec Java, JavaScript/TypeScript, Python, Go ou des langages comparables.
Added 47 mins ago
M
Senior Backend Developer
Modaxo
Montreal, QC · Canada - Montreal, QC
- Full-time
Expretio is seeking an experienced Backend Java Developer to join its dynamic team based in Montreal. Within a Scrum team, this person will contribute to the development of Appia, its…
Added 1 hour ago
CI
Lead Engineer, Credit Investments, Alternative Investments Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Extensive experience with programming languages such as Python, C++ or Java
Added 1 hour ago
SI
Software Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
We are looking for a dynamic and motivated Software Developer who embrace AI-assisted software development as part of their everyday engineering practice to join our engineering team. The…
Added 1 hour ago
SI
Quality Assurance Analyst
Spait Infotech
Canada
- Full-time
Familiarity with Python, Java, or JavaScript for test automation.
Added 1 hour ago
ES
Senior Program Manager – AI Security Research
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Added 1 hour ago
BO
Developer/Senior Developer - Payments and Tokenization
Bank of Canada
Toronto, ON
- Temporary
We are seeking a motivated Developer to help design and deliver secure solutions across payments, tokenization, blockchain, digital assets, and distributed ledger technologies (DLT).…
Added 1 hour ago
ES
Developer – Node.Js + Java
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Added 1 hour ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
We are seeking a Senior Forward Deployed Engineer (FDE) with deep Java and Python technology expertise to work directly with our Fintech clients in the Spread Products space. This is a…

Amazon

Cloud Support Eng. II (DSE), Support Engineering

Toronto, ON, Canada
Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 1, 2026

Original job description

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.

The DMS role supports AWS mobile technologies (Cognito, Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.

Key job responsibilities
Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:

* You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.

* You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.

* You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
* You will act as interviewer in hiring processes, and coach/mentor new team members.
* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.

About the team
AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of network and operating system support experience
- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
- 3+ years of database administration experience
- 3+ years of software development with object oriented language experience
- 3+ years of continuous integration and continuous delivery (CI/CD) experience
- 3+ years of information security and compliance experience
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience Preferred Qualifications: - Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
- Experience in at least one of these technology areas: DevOps, serverless, software development and design, CI/CD, AI/ML, Storage, Networking or Databases
- Experience working with or having knowledge of cloud computing and existing cloud technologies
- Experience scripting languages and coding skills for one (1) or more of the following: Ruby, C/C++/C#, Node.JS, Java, Python, and PHP
- Knowledge of security technology and concepts (Authentication, Authorization, Single sign-on, Cryptography, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 70,500.00 - 117,700.00 CAD annually
CAN, ON, Toronto - 70,500.00 - 117,700.00 CAD annually

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More about this job

Responsibilities

You will be responsible for resolving complex customer technical issues across various AWS services using advanced troubleshooting techniques. Additionally, you will drive process improvements, create technical documentation, and mentor new team members.

Requirements

Candidates must have at least 3 years of experience in network/OS support, virtualization, database administration, software development, and CI/CD. A bachelor's degree in computer science or equivalent experience is required.

Skills

Cloud computing
Network support
Operating system support
Virtualization
Orchestration
Database administration
Software development
CI/CD
Information security
Compliance
Troubleshooting
Technical support
Scripting
Serverless architecture
DevOps
API gateway

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud Support
Lambda
Cognito
Device Farm
Pinpoint
API Gateway
Step Functions
VMware
Xen
Ruby
C++
C#
Node.JS
Java
Python
PHP
Authentication
Authorization
Cryptography
Hypervisors
Networking
Storage
AI/ML
DevOps
Serverless
Technical Support
Cloud Infrastructure
Security
Database Administration

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