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Added 13 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 13 mins ago
S
HVDC and Power Systems Engineer/Specialist
Stantec
Kelowna, BC
- Full-time
…grid infrastructure. And as part of one of the world’s top engineering firms, you’ll have the chance to create connections and grow professionally while helping to evolve our power…
Added 13 mins ago
B
DevOps Engineer - New Grad (January 2027)
BDO
Toronto, ON
- Full-time
Develop automation and scripting using Python, PowerShell, and Azure CLI.
Added 24 mins ago
NE
Junior Developer - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
Support AI-related proof-of-concept projects, including data preparation, prompt engineering, workflow automation, and AI-powered application features.
Added 24 mins ago
OA
OpenClaw Python Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We bring at least 2 years of experience in backend engineering, AI automation, or complex systems integration.
Added 24 mins ago
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Senior Python Developer with AWS
Luxoft
Toronto, ON
- Contract
Implement workflow automation and data pipelines where needed
Added 26 mins ago
V
Python Developer with core Banking and payment
VySystems
Toronto, ON
- Full-time
Partner with engineering, product, operations, and compliance teams to translate business needs into clear, actionable technical requirements and specifications.
Added 26 mins ago
IG
Python Programmer
Insight Global
Longueuil, QC
- $30 to $35 CAD / hour
- Contract
Insight Global is seeking a Python Programmer to join a top aerospace company in Longueuil, QC. This role is 5x week onsite.
Added 26 mins ago
A(
Machine Learning Resident - Client: Publicus (12 month term)
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
- Full-time
…with backgrounds in ML research, project management, software engineering, and new product development. This is a rare opportunity to be mentored by world-class scientists and to develop…
Added 28 mins ago
Application Developer - Co-op
Wawanesa Insurance
Winnipeg, MB · Kitchener, ON · Ottawa, ON · Toronto, ON · North York - Toronto, ON (Hybr, ON
…location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered…
Added 28 mins ago
Software Engineer
Scotiabank
Toronto, ON
We are seeking a highly skilled Software Engineer to design, develop, and support enterprise applications and data platforms. The role requires strong hands-on expertise in software…
Added 43 mins ago
Cloud Support Eng. II (DSE), Support Engineering
Amazon
Toronto, ON · Vancouver, BC
AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the…
Added 57 mins ago
C
Senior Data Engineer
Clio
Canada
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 57 mins ago
V
Site Reliability Engineer
VySystems
Montreal, QC
- Full-time
We are seeking an experienced application developer or core application support professional to improve the reliability, performance, and supportability of core software applications. This…
Added 57 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 57 mins ago
V
Back End Developer
VySystems
Toronto, ON
- Full-time
Partner with engineering, product, operations, and compliance teams to translate business needs into clear, actionable technical requirements and specifications.
Added 57 mins ago
MP
Data Engineer
Michael Page
Winnipeg, MB
- $80,000 to $100,000 CAD / year
- Full-time
Responsible for building, maintaining, and optimizing data pipelines while ensuring the accuracy, security, and reliability of enterprise data. The position combines cloud-based data…
Added 58 mins ago
CO
Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
- Full-time
Continuously improve software engineering developer experience; identify gaps in existing internal framework and tools and contribute
Added 58 mins ago
CO
Principal Associate, Software Engineering
Capital One
Toronto, ON
- Full-time
Work on a variety of projects focusing on full stack development, infrastructure, tooling, platform engineering, developer experience and data engineering.
Added 1 hour ago
QI
AI Engineer
Quartermaster inc.
Toronto, ON
- Full-time
The engineering team is looking for an AI Engineer who can build the LLM and agentic capabilities that bring intelligence into the Quartermaster experience. This role is less about…
Added 1 hour ago
CL
Stagiaire en IA et robotique / AI/ML/Robotics Developer Intern
CM Labs
Montreal, QC
- Internship
Solides compétences générales en développement logiciel, particulièrement en Python.
Added 1 hour ago
CL
Stagiaire développeur infonuagique/ Cloud Developer Intern
CM Labs
Montreal, QC
- Internship
…deployment and infrastructure automation, workload orchestration, data pipelines, and developer tools that integrate Vortex Studio into modern cloud and engineering…
Added 1 hour ago
T
Research Associate, Quantitative Research Team - TD Asset Management
TD
Toronto, ON · Montreal, QC
- Full-time
Master or Ph. D in Finance, Economics or in a related quantitative field such as Mathematics, Statistics, Data Science, Physics, Engineering, etc. (e.g., MSc, MBA, or MA).
Added 1 hour ago
T
Applied Machine Learning Scientist I
TD
Toronto, ON
- Full-time
Experience with structured and unstructured data, feature engineering, and model interpretability techniques
Added 1 hour ago
GitHub AI Consultant
Lantern
Edmonton, AB
GitHub Copilot Transformation: Design and execute enterprise GitHub Copilot adoption strategies, driving measurable developer productivity, value realization, and sustained engagement…

Amazon

Cloud Support Eng. II (DSE), Support Engineering

Toronto, ON, Canada
Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 1, 2026

Original job description

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.

The DMS role supports AWS mobile technologies (Cognito, Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.

Key job responsibilities
Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:

* You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.

* You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.

* You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
* You will act as interviewer in hiring processes, and coach/mentor new team members.
* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.

About the team
AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of network and operating system support experience
- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
- 3+ years of database administration experience
- 3+ years of software development with object oriented language experience
- 3+ years of continuous integration and continuous delivery (CI/CD) experience
- 3+ years of information security and compliance experience
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience Preferred Qualifications: - Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
- Experience in at least one of these technology areas: DevOps, serverless, software development and design, CI/CD, AI/ML, Storage, Networking or Databases
- Experience working with or having knowledge of cloud computing and existing cloud technologies
- Experience scripting languages and coding skills for one (1) or more of the following: Ruby, C/C++/C#, Node.JS, Java, Python, and PHP
- Knowledge of security technology and concepts (Authentication, Authorization, Single sign-on, Cryptography, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 70,500.00 - 117,700.00 CAD annually
CAN, ON, Toronto - 70,500.00 - 117,700.00 CAD annually

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More about this job

Responsibilities

You will be responsible for resolving complex customer technical issues across various AWS services using advanced troubleshooting techniques. Additionally, you will drive process improvements, create technical documentation, and mentor new team members.

Requirements

Candidates must have at least 3 years of experience in network/OS support, virtualization, database administration, software development, and CI/CD. A bachelor's degree in computer science or equivalent experience is required.

Skills

Cloud computing
Network support
Operating system support
Virtualization
Orchestration
Database administration
Software development
CI/CD
Information security
Compliance
Troubleshooting
Technical support
Scripting
Serverless architecture
DevOps
API gateway

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud Support
Lambda
Cognito
Device Farm
Pinpoint
API Gateway
Step Functions
VMware
Xen
Ruby
C++
C#
Node.JS
Java
Python
PHP
Authentication
Authorization
Cryptography
Hypervisors
Networking
Storage
AI/ML
DevOps
Serverless
Technical Support
Cloud Infrastructure
Security
Database Administration

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