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Added 4 mins ago
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Process Engineer Level II
Worley
Vancouver, BC
- Full-time
…sulphuric acid industries worldwide. With a 60-year history in Vancouver, we are a company of diverse cultures, talents, and highly skilled professionals. We are located in the Broadway…
Added 19 mins ago
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Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead
ERM
Calgary, AB · Vancouver, BC
- $93,700 to $112,100 CAD / year
- Full-time
…leadership role with greater impact? ERM is seeking a Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead in Calgary or Vancouver, Canada, to help deliver some of the…
Added 19 mins ago
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Principal Technical Consultant, Senior Hydrogeologist
ERM
Calgary, AB · Vancouver, BC
- $109,900 to $147,300 CAD / year
- Full-time
If you’re ready to bring senior technical leadership to complex water and environmental challenges, this opportunity offers the platform to make a meaningful strategic impact. As a…
Added 33 mins ago
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Member of Technical Staff 2 - AI
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
Added 33 mins ago
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Account Manager
Polymathian - A Deswik Company
Vancouver, BC
- Full-time
Sales and Business Development Vancouver Full time Apply Now
Added 34 mins ago
FH
Patient Care Quality Officer (PCQO)
Fraser Health
Surrey, BC
- Full-time
Added 34 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Added 34 mins ago
FH
Project Leader, Clinical Operations
Fraser Health
New Westminster, BC
- Full-time
Added 34 mins ago
FH
Radiological Technologist, Screening Mammography/General Procedures - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Part-time
…updates records in RIS/PACS and checks resultant images for technical quality. Refers problems in image quality to the supervisor. Stores digital images using appropriate…
Added 34 mins ago
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Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
Added 34 mins ago
FH
Registered Nurse, Medicine - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Part-time
…reasoning) and provide nursing care through appropriate/prescribed technical, therapeutic, safety type…
Added 34 mins ago
FH
Manager, Food Operations
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
…community-based health services to over two million people in Metro Vancouver and the Fraser Valley. We are seeking a dynamic Manager, Food Operations to lead high-quality, patient-centered…
Added 49 mins ago
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GSE Fleet Country Manager
Samsic Assistance Canada Inc
Dorval, QC
- Full-time
…Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in…
Added 1 hour ago
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Manager, Developer Experience & AI Enablement
Eyeline
Vancouver, BC
- $205,000 to $305,000 CAD / year
- Full-time
You will drive the technical strategy and day-to-day delivery for release engineering – leaning on your deep expertise in leading teams to design and deploy robust and frictionless software…
Added 1 hour ago
VC
Nursing Unit Assistant (NUA)
Vancouver Coastal Health
Squamish, BC
- $30.03 CAD / hour
- Part-time
Come work as a Nursing Unit Assistant with Vancouver Coastal Health (VCH) on the Long Term Care team at Hilltop House Long Term Care Facility in Squamish, BC. Apply now to join our team!
Added 1 hour ago
VC
Booking Clerk/Secretary - Mary Pack Arthritis Centre
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Full-time
Come work as a Booking Clerk/Secretary with Vancouver Coastal Health at the Arthritis Program at Vancouver General Hospital in Vancouver, BC! Apply now to join the team!
Added 1 hour ago
VC
Booking Clerk/Secretary (Office Admin), Mary Pack Arthritis Program
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Full-time
Come work as a Booking Clerk/Secretary with Vancouver Coastal Health (VCH) at the Mary Pack Arthritis Program at Vancouver General Hospital in Vancouver, BC! Apply now to join the team.
Added 1 hour ago
DM
CPA Articling Student – Cloud Accounting
Dale Matheson Carr-Hilton LaBonte L
BC · Surrey, BC
- Full-time
…client work, build meaningful relationships, and develop your technical skills with the support of experienced team…
Added 1 hour ago
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Systems Development Engineer Intern, Canada 2027
Amazon
Vancouver, BC
- Full-time
This position is currently hiring for Summer (May-June, 2027) in several Vancouver, BC, Canada.
Added 1 hour ago
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Marketing Manager
Smart, Savvy + Associates
AB
- Full-time
Partner with internal subject matter experts to translate technical expertise into compelling customer-facing content
Added 2 hours ago
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Digital Transformation Intern
WELL Health Technologies Corp
Toronto, ON
- Full-time
This is a full-time internship or co-op placement remote role requiring the flexibility to meet in person in Vancouver or Toronto twice a month for focused working sessions, collaboration,…
Added 2 hours ago
WH
Digital Transformation Intern
WELL Health Technologies Corp
Vancouver, BC
- Full-time
This is a full-time internship or co-op placement remote role requiring the flexibility to meet in person in Vancouver or Toronto twice a month for focused working sessions, collaboration,…
Added 2 hours ago
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Medical Laboratory Technologist - Core Lab
Provincial Health Services Authority
Powell River, BC
- Part-time
Connected & Accessible – Ferries to Vancouver and Vancouver Island mean you can easily spend your weekends exploring the mainland while returning to the tranquility of coastal life.
Added 2 hours ago
Heavy Duty Mechanic
Hudbay Minerals
Princeton, BC
…outdoors. Princeton is also in close proximity to both the city of Vancouver and the…
Added 2 hours ago
X
Lead Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
In this role, you will help shape the technical foundation for money movement capabilities while unlocking new product lines globally. You will guide the design and development of reliable,…

Closed listing

Amazon

Cloud Support Eng. II (DSE), Support Engineering

Toronto, ON, Canada
Vancouver, BC, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.

The DMS role supports AWS mobile technologies (Cognito, Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.

Key job responsibilities
Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:

* You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.

* You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.

* You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
* You will act as interviewer in hiring processes, and coach/mentor new team members.
* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.

About the team
AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of network and operating system support experience
- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
- 3+ years of database administration experience
- 3+ years of software development with object oriented language experience
- 3+ years of continuous integration and continuous delivery (CI/CD) experience
- 3+ years of information security and compliance experience
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience Preferred Qualifications: - Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
- Experience in at least one of these technology areas: DevOps, serverless, software development and design, CI/CD, AI/ML, Storage, Networking or Databases
- Experience working with or having knowledge of cloud computing and existing cloud technologies
- Experience scripting languages and coding skills for one (1) or more of the following: Ruby, C/C++/C#, Node.JS, Java, Python, and PHP
- Knowledge of security technology and concepts (Authentication, Authorization, Single sign-on, Cryptography, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 70,500.00 - 117,700.00 CAD annually
CAN, ON, Toronto - 70,500.00 - 117,700.00 CAD annually

About employer

More about this job

Responsibilities

You will be responsible for resolving complex customer technical issues across various AWS services using advanced troubleshooting techniques. Additionally, you will drive process improvements, create technical documentation, and mentor new team members.

Requirements

Candidates must have at least 3 years of experience in network/OS support, virtualization, database administration, software development, and CI/CD. A bachelor's degree in computer science or equivalent experience is required.

Skills

Cloud computing
Network support
Operating system support
Virtualization
Orchestration
Database administration
Software development
CI/CD
Information security
Compliance
Troubleshooting
Technical support
Scripting
Serverless architecture
DevOps
API gateway

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud Support
Lambda
Cognito
Device Farm
Pinpoint
API Gateway
Step Functions
VMware
Xen
Ruby
C++
C#
Node.JS
Java
Python
PHP
Authentication
Authorization
Cryptography
Hypervisors
Networking
Storage
AI/ML
DevOps
Serverless
Technical Support
Cloud Infrastructure
Security
Database Administration

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