Jobs in Canada

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Added 7 mins ago
LH
Job Title Outreach Worker
Lookout Housing + Health Society
Campbell River, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract
Added 7 mins ago
V
Tax Principal
Vaco
Oakville, ON
- $180,000 to $220,000 CAD / year
- Full-time
Our client is a well-established and growing public accounting firm specializing in complex assurance, tax and advisory services for privately held businesses and high-net-worth clients.…
Added 7 mins ago
BH
MSW or Mental Health Counsellor – Master’s – Mental Health & Addictions #594-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, MHC-Masters/MSW will implement services meeting the needs of individuals with mental health and addiction illnesses utilizing Recovery Principles. The candidate…
Added 7 mins ago
R
Retail Support Associate - Bloor Street, Toronto
RIMOWA
Toronto, ON
- Full-time
Reports to Store Manager ensuring work duties are accurately performed
Added 7 mins ago
LH
Job Title Coordinator
Lookout Housing + Health Society
Vancouver, BC
- Full-time
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
Added 7 mins ago
JD
Highrise Project Manager
JBPA Developments Inc.
Ottawa, ON
- Full-time
The Highrise Project Manager is a full-time role in Ottawa, ON, based in our office and on site. You own the project from preconstruction through final handover: client, budget, schedule,…
Added 7 mins ago
ME
Construction Manager
Morson Edge (Canada)
Hamilton, ON
- $90,000 to $140,000 CAD / year
- Full-time
Reporting to the Site Project Manager, the Construction Manager is responsible for leading and directing day-to-day construction activities to ensure work is completed safely, efficiently,…
Added 8 mins ago
H
Primary Health Care Manager Northeast 2
HealthCareersInSask.ca
La Ronge, SK
- Full-time
Job Description: The Manager, Primary Health Care, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 8 mins ago
OR
Senior Financial Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Financial Analyst. Reporting to the Director of Finance, our ideal candidate is a key contributor to the finance team providing exceptional planning, analytical, and…
Added 8 mins ago
JT
Administrative Assistant
Jean Tweed Centre
Toronto, ON · Etobicoke, Ontario
- $30,459 to $35,633 CAD / year
- Contract
As per department protocol, create client profiles/programs in Case Works data systems.
Added 23 mins ago
F
Billing Coordinator (6 Month Contract)
Fasken
Vancouver, BC
- Full-time
Reporting to the Manager, Billing and Collection in our Vancouver office, the Billing Coordinator is responsible for all phases of client billing for their assigned portfolio of lawyers. In…
Added 23 mins ago
O
Spécialiste Thérapeutique, Biosimilaires - Quebec East |Therapeutic Specialist, Biosimilars - Quebec East
Organon
Kirkland, QC
- Full-time
…de qualité. Il/elle aura également à sa charge l’expérience client, s’assurant que les besoins des professionnels de la santé et ceux patients sont…
Added 23 mins ago
Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Customer Success Manager to help shape the future of the program. The Customer Success Manager drives business…
Added 37 mins ago
EC
Clinical Director
EHN Canada
Halifax, NS
- $105,000 to $120,000 CAD / year
- Full-time
Reporting to the Executive Director, the Clinical Director is responsible for leading the day-to-day clinical programing in the facility. The position promotes collaborative teamwork,…
Added 37 mins ago
N
Director, Financial Operations
Navacord
BC · British Columbia, Canada
- $135,000 to $175,000 CAD / year
- Full-time
…Leadership team alongside the VP Finance, FP&A Director and Payroll Manager and will be relied upon to coach and mentor direct and indirect staff reporting to the role. Beginning early…
Added 37 mins ago
CC
Office Manager
Crisil Coalition Greenwich
ON · Ontario, Canada
- Full-time
Coordinate client & senior leadership visits, including planning, logistics, and hospitality arrangements to create a positive experience.
Added 37 mins ago
RI
Finance Manager
Reliance Impact
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $130,000 CAD / year
- Full-time
Our client, an established organization within the real estate development industry, is seeking an experienced Finance Manager to join its team.
Added 37 mins ago
B
Property Tax Administrator
BGIS
Mississauga, ON
- Full-time
The Property Tax Administrator assists the Lease Administration Manager in the management of realty and business tax and assessment matters for BGIS Canada managed facilities nationally in…
Added 37 mins ago
G
Senior Project Manager - Buildings
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting for a Senior Project Manager supporting the Buildings Division. Reporting to the Project Director, the Senior Project Manager is responsible for delivering…
Added 37 mins ago
G
Project Manager - Buildings
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting for Project Managers supporting the Buildings Division. Reporting to the Construction Manager, the Project Manager plays a key role in delivering construction…
Added 37 mins ago
BC
Project Coordinator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Full-time
Works with the Manager, Project Management Office to ensure adherence to BCIT’s standard project methodology as set out by the overarching project tracking, reporting and procedures.
Added 37 mins ago
B&
Repair and Maintenance Coordinator
Black & McDonald Limited
Mississauga, ON
- Full-time
Must have a strong knowledge of building electrical, mechanical, HVAC and building structural systems
Added 37 mins ago
Justice Systems Navigator
Tungasuvvingat Inuit
Ottawa, ON
…manage intake, coordinate data gathering, maintain accurate client files and completing timely case notes in the appropriate electronic systems and assisting in project reporting…
Added 37 mins ago
Education and Training Coordinator
Tungasuvvingat Inuit
Ottawa, ON
Reporting to the Manager of Kamatsiarniq Initiatives, the Education and Training Coordinator is responsible for the successful implementation of Cultural Sensitivity Training and…
Added 37 mins ago
Coordinator
Lookout Housing and Health Society
Vancouver, BC
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…

Amazon

Customer Success Manager, Canada Strategic Account Services

Toronto, ON, Canada

Apply on amazon.jobs About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

The Canadian Strategic Account Services (SAS) Core organization is seeking a Customer Success Manager to help shape the future of the program. The Customer Success Manager drives business growth for some of the largest Sellers on the Amazon Canada Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.

The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and surface program suggestions and areas of improvement to leadership. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Canada Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.

Key job responsibilities
Customer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating selling partners regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Customer Success Manager include but are not limited to:

Business Growth
- Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, assist with developing solutions, and testing.
- Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.
- Act as a strategic and influential partner for your Sellers. Seek out new opportunities for customers and Sellers that drive towards their goals. Create tailored solutions and recommendations where out of the box thinking is required. Present compelling value propositions using a strategic and consultative approach.
- Lead business strategy development and design long term account plans.
• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.

Seller Relationship Management
- Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.
- Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.
- Drive optimal program and Customer Success Manager satisfaction.
- Work with other partner teams to assist cross-functionally to resolve Seller issues and questions quickly with high quality.
- Play a “consultant” role with oversight of key strategic activities that are underway for the Seller. Work with manager to follow up, escalate, and clear blockers as appropriate. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization.
- Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.

Program Process Excellence
- Improve team efficiency and optimize previously defined processes.
- Assist with the design of tools, standard operating procedures and processes of Seller Services.
- Work with manager to Identify, quantify, and define feature enhancements and new products to improve Amazon Canada product based on customer feedback, data analysis, and feature gaps with competitive products.
- Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level.
- Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.

About the team

Basic Qualifications: - Bachelor's degree or equivalent
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience in data analysis, reporting, and forecasting to guide business decisions
- 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.
- Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
- Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
- Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. Preferred Qualifications: - Experience with analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint
- Experience in E-Commerce, Corporate Retail, Consulting and/or B2B
- Understanding of retail math and formulas for the purpose of making business decisions.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 60,100.00 - 100,500.00 CAD annually

Apply on amazon.jobs About employer

More about this job

Responsibilities

The Customer Success Manager drives business growth for Amazon Canada sellers by delivering strategic insights, operational support, and customized business plans. They act as a consultant to identify growth opportunities, resolve issues, and educate sellers on Amazon tools and programs.

Requirements

Candidates must have a bachelor's degree and at least 4 years of professional experience in account management, consulting, or retail. Strong analytical skills, project management capabilities, and a proven track record of building stakeholder relationships are required.

Skills

Account management
Data analysis
Strategic planning
Business growth
Client management
Retail math
Project management
Consulting
Sales
E-commerce
Relationship building
Operational support
Reporting
Forecasting
Stakeholder management

Benefits

Health insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Amazon Canada
Strategic Account Services
Business Growth
Data Analysis
Retail
E-commerce
Consulting
Oracle Business Intelligence
Salesforce
Microsoft Office
Microsoft OneNote
Microsoft SharePoint
B2B
Retail Math
Operational Standards
Project Management
Stakeholder Management
Strategic Planning
Forecasting
Reporting
Business Strategy
Customer Experience
SLA

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Work requirements

Jobs in Canada