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Added 28 mins ago
XR
Community Coordinator
Xai Robotics
Standard, AB
- Part-time
Xai Robotics is not a generic after school program.
Added 28 mins ago
KS
Transportation Supervisor
Kelly Services (Canada), Ltd.
Burlington, ON
- Full-time
Added 28 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Quebec, QC
Solid base salary and commission potential after being assigned a route
Added 43 mins ago
FC
Bilingual Mechanical Administration - (French/English)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
…opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and…
Added 43 mins ago
A
Front Office Manager
AccorHotel
Toronto, ON
- Full-time
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a…
Added 43 mins ago
SS
Liability and Bodily Injury Adjuster -Mississauga, Ontario, Canada
SCM Services d’assurances
Mississauga, ON
- Full-time
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Added 58 mins ago
Driver
Vast auto Distribution
Brockville, ON
Group insurance & retirement plan (RRSP) after the probation period.
Added 58 mins ago
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Nike - Seasonal Athlete (Seasonal Sales Associate) - West Edmonton Mall
Retailors NA Limited Partnership
Edmonton, AB
- Part-time
Back to School (Starting from the 2 weeks leading up to, and 1 week after Labour Day)
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Speech Language Pathologist (SLP) Paeds
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Woodbridge, ON
- Contract
School‑Based Rehabilitation Services (SBRS) – CTN
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Operations Specialist
Community Fire Prevention
Port Coquitlam, BC
- Full-time
Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months.
Added 58 mins ago
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Store Manager
Ardene
Victoria, BC
- Full-time
Taking action with the support of the District Supervisor on low performance and resolving conflicts.
Added 58 mins ago
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Bilingual Receptionist (French/English)
First Canadian Financial Group
Sherwood Park, AB
- $41,400 CAD / year
- Full-time
…opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and…
Added 1 hour ago
UO
In Vivo Research Assistant/Technician 2
University of British Columbia
Vancouver, BC · PHC | St. Paul's Hospital - Burrard Building (SPHBB)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
The In Vivo Research Assistant/Technician 2 will support a multidisciplinary program focused on heart and lung research at the Centre for Heart Lung Innovation (HLI) at St. Paul’s Hospital.…
Added 1 hour ago
UO
In Vivo Research Assistant/Technician 2
University of British Columbia
Vancouver, BC · PHC | St. Paul's Hospital - Burrard Building (SPHBB)
- Full-time
The In Vivo Research Assistant/Technician 2 will support a multidisciplinary program focused on heart and lung research at the Centre for Heart Lung Innovation (HLI) at St. Paul’s Hospital.…
Added 1 hour ago
BB
Lead Driver / Crew Lead - Moving Trucks - Vancouver
Burly Boyz Moving & Storage
Vancouver, BC
- $54,000 to $62,000 CAD / year
- Full-time
Comprehensive health and dental coverage after 6 months
Added 1 hour ago
AA
Store Driver
Advance Auto Parts
Hamilton, ON
- $17.95 to $18.85 CAD / hour
- Part-time
Opportunity to work for one of the largest after-market auto parts provider in North America
Added 1 hour ago
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Hospitality and Facilities Coordinator
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AB · Calgary, AB
- Full-time
…Assistant will execute a variety of administrative tasks in support of the Office Services and Hospitality…
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Licensed Practical Nurse - Part Time(0.45)
Optima Living
Calgary, AB
- Part-time
Assists with move ins, move outs, palliative care, end of life and care after death by ensuring that comfort and dignity are maintained.
Added 1 hour ago
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Quality Assurance Inspector
Argus
AB · Edmonton, AB
- Full-time
Our mission is to support a greener future by helping reduce environmental impact and emissions across the industries we serve. As an employee-owned company, Argus offers rewarding career…
Added 1 hour ago
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Indigenous Student Support Worker
School District 60
Fort St. John, BC
- Full-time
The role of the Indigenous Student Support Worker (ISSW) is to provide identified Indigenous students with opportunities to enhance their cultural, emotional, and social well-being while…
Added 1 hour ago
OD
Registered Early Childhood Educator (RECE) - TERM - Riverview Alt PS - CORE (8:30AM-4:00PM)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
…provide high quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior and Senior Kindergarten students in a…
Added 1 hour ago
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Registered Early Childhood Educator (RECE) - TERM - Pinecrest PS - AM (9AM-12:30PM)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
…provide high quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior and Senior Kindergarten students in a…
Added 1 hour ago
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Early Learning Assistant -Roberta Bondar PS - Before School, 7:00 - 9:15 - TERM
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Full-time
…Program) assists in the provision of childcare to students after school (including professional activity day and school break periods); enhancing child-based play; encouraging and guiding,…
Added 1 hour ago
OD
Registered Early Childhood Educator (RECE) - TERM - Westwind PS- CORE/PM (10:45am - 6:15pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
…provide high quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior and Senior Kindergarten students in a…
Added 1 hour ago
OD
Early Learning Assistant - Roberta Bondar PS - After School 3:30-6:00 - REGULAR
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Full-time
…Program) assists in the provision of childcare to students after school (including professional activity day and school break periods); enhancing child-based play; encouraging and guiding,…

Amazon

Delivery Station Customer Service Associate

Delta, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect

customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

Key job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

Performing The Following Tasks, With Or Without Reasonable Accommodation

Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life

You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and

delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our

customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About The Team

Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

Basic Qualifications

High school or equivalent
Experience in Customer Service
Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
Experience prioritizing and managing time effectively in dynamic environments
Familiarity with multiple web browsers, data base searching and instant messenger tools

Preferred Qualifications

Bachelor's degree or equivalent
Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Experience with written and verbal communication and presentation
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total compensation company, additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Final pay rate will be based on factors including shift selection, location, and experience. In addition, Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Delta - 22.25 - 33.41 CAD hourly

Company - Amazon.com.ca, ULC

Job ID: A10589996

Apply About employer

More about this job

Responsibilities

Provide real-time customer support at a delivery station through in-person, phone, and email communication, resolving delivery issues and setting clear expectations. Coordinate with warehouse associates and delivery partners to address customer needs and help ensure packages arrive as promised.

Requirements

A high school diploma or equivalent and customer service experience are required, along with computer and Microsoft Office experience. Candidates should be able to prioritize tasks in a dynamic environment, use web browsers, database search, and instant messaging tools, and meet the role’s physical and flexible scheduling requirements.

Skills

Customer Service
In-Person Communication
Phone and Email Communication
Empathy
Issue Resolution
Written Communication
Problem-Solving
Decision-Making
Time Management
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging

Benefits

Basic Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Delivery Station
Last-Mile Delivery
Logistics
Customer Experience
Package Delivery
Delivery Partners
Issue Resolution
Customer Communication
Phone Support
Email Support
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging
Performance Metrics
Key Performance Indicators
Process Improvement
Customer Retention
Merchandising
Brand Ambassador
Supply Chain

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