Jobs in Canada

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Added 9 mins ago
BO
Associate, Corporate and Commercial Banking Services
Bank of China (Canada)
Toronto, ON
- Full-time
Job Title: Associate, Commercial & Corporate Banking Services
Added 9 mins ago
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MDC Shift Supervisor - Afternoon Shift (Brampton, ON)
Wolseley Canada Inc.
Toronto, ON · North York, ON
- Full-time
Coordinate and conduct a prompt investigation of accidents in the event of an associate injury or product damage, completing the appropriate documentation with associates Assist with…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Bowmanville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
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(CAN) Dairy Frozen Associate
Walmart
Chilliwack, BC
- Part-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 9 mins ago
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(FT) OMNI Customer Fulfillment Associate
Walmart
Greenwood, NS
- Full-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 9 mins ago
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(CAN) Produce Stocker
Walmart
Burnaby, BC
- Part-time
Added 9 mins ago
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(CAN) Associé de nuit
Walmart
Quebec, QC
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 9 mins ago
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(CAN) Préposé au stockage et aux chariots
Walmart
La Pocatière, QC
- Full-time
Added 9 mins ago
W
General Merchandise Assistant Manager
Walmart
Drayton Valley, AB
- Full-time
Added 9 mins ago
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(CAN) Préposé au déchargement
Walmart
Ste.-Foy, QC
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 9 mins ago
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Overnight Associate
Walmart
Port Alberni, BC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 39 mins ago
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Part Time Flex Sales Associate
Pandora
Halton Hills, ON
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 54 mins ago
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Part Time Flex Sales Associate
Pandora
Halton Hills, ON
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 1 hour ago
AH
Quality Associate
Associated Health Systems Inc.
AB · Edmonton, AB
- Full-time
The Role of Quality Associate is a full-time, remote-hybrid position based in Edmonton, AB. This role supports the implementation and maintenance of the company’s Quality Management System,…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
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(CAN) Produce Stocker
Walmart
Brampton, ON
- Part-time
Added 1 hour ago
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(CAN) Team Leader Operations - Voice, DAYS - 6 Month Contract
Walmart
Mississauga, ON
- Full-time
Added 1 hour ago
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(CAN) Team Leader Operations - Receiving II - Wed-Sat, AFTERNOONS, 6-month Contract
Walmart
Mississauga, ON
- Full-time
Added 1 hour ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
Stettler, AB
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
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(CAN) OMNI Customer Fulfillment Associate
Walmart
London, ON
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
W
(CAN) Stock Unloader Associate
Walmart
Alliston, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…

Amazon

Delivery Station Customer Service Associate

Delta, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect

customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

Key job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

Performing The Following Tasks, With Or Without Reasonable Accommodation

Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life

You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and

delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our

customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About The Team

Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

Basic Qualifications

High school or equivalent
Experience in Customer Service
Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
Experience prioritizing and managing time effectively in dynamic environments
Familiarity with multiple web browsers, data base searching and instant messenger tools

Preferred Qualifications

Bachelor's degree or equivalent
Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Experience with written and verbal communication and presentation
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total compensation company, additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Final pay rate will be based on factors including shift selection, location, and experience. In addition, Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Delta - 22.25 - 33.41 CAD hourly

Company - Amazon.com.ca, ULC

Job ID: A10589996

Apply About employer

More about this job

Responsibilities

Provide real-time customer support at a delivery station through in-person, phone, and email communication, resolving delivery issues and setting clear expectations. Coordinate with warehouse associates and delivery partners to address customer needs and help ensure packages arrive as promised.

Requirements

A high school diploma or equivalent and customer service experience are required, along with computer and Microsoft Office experience. Candidates should be able to prioritize tasks in a dynamic environment, use web browsers, database search, and instant messaging tools, and meet the role’s physical and flexible scheduling requirements.

Skills

Customer Service
In-Person Communication
Phone and Email Communication
Empathy
Issue Resolution
Written Communication
Problem-Solving
Decision-Making
Time Management
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging

Benefits

Basic Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Delivery Station
Last-Mile Delivery
Logistics
Customer Experience
Package Delivery
Delivery Partners
Issue Resolution
Customer Communication
Phone Support
Email Support
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging
Performance Metrics
Key Performance Indicators
Process Improvement
Customer Retention
Merchandising
Brand Ambassador
Supply Chain

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