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Added 5 mins ago
UO
Sessional Instructor - ACCT 603 LEC 03 EMBA, Winter 2027, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
…and address your cover letter to the attention of Ari Pandes, Associate Dean, Graduate Programs. In support of your application, please provide the following…
Added 5 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Saguenay, QC · Chicoutimi, QC
- Part-time
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 5 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Montreal, QC
- Part-time
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 5 mins ago
FF
E2E French Fry Applications Specialist
FPS Food Process Solutions Corporation
Charlottetown, PE
- Full-time
…member to join our team as a French Fry Applications Specialist/Associate. In this exciting and fast-paced role, you will provide sales and application support for French Fry-related…
Added 5 mins ago
KB
Project Sales Associate
Kent Building Supplies
Edmundston, NB
- Full-time
Microsoft Office skills and willingness to learn new software programs
Added 5 mins ago
CS
Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
Maximize efficiency and protect business integrity by applying Store Operation policies and procedures provided by Home Office.
Added 5 mins ago
R-
Temporary Fashion Associate - Reitmans Woodgrove
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 5 mins ago
SI
Associate Lawyer
Synectics Inc.
Vaughan, ON
- Full-time
We are seeking a Family Law Litigation Associate with 3+ years of Ontario family law litigation experience, strong analytical and advocacy skills, and experience handling complex matters…
Added 6 mins ago
Associate Director, Economic & Resource Policy
Government of Alberta
AB
Job Title: Associate Director, Economic and Resource Policy
Added 20 mins ago
CU
Graduate Administrator
Carleton University
Ottawa, ON
- Other
Under minimal supervision of the Departmental Administrator, the Graduate Administrator acts as Assistant to the Associate Chair, Graduate Studies. In this capacity, the Graduate…
Added 20 mins ago
S
Full Time Retail Associate (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical…
Added 21 mins ago
R(
Fashion Associate (Part time) - RW&CO
Reitmans (Canada) Ltée/Ltd
Abbotsford, BC
- Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 21 mins ago
R(
Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
Brampton, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 34 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Montreal, QC
- Part-time
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 34 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Saguenay, QC · Chicoutimi, QC
- Part-time
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 34 mins ago
R-
Temporary Fashion Associate - Pen Centre
RCL - Reitmans Canada Ltd/Ltée
St. Catharines, ON
- Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 34 mins ago
R-
Fashion Associate (Part time) - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Brandon, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 34 mins ago
R-
Fashion Associate (Part time) - Bayshore Shopping Centre
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 34 mins ago
R-
Temporary Fashion Associate - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Brampton, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 34 mins ago
GO
Associate Director, Economic & Resource Policy
Government of Alberta
AB · Edmonton, AB
- Full-time
Job Title: Associate Director, Economic and Resource Policy
Added 34 mins ago
LC
Post Office Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Leads by example and ensures that Post Office staff demonstrate our CORE Values
Added 50 mins ago
SD
Front Store Supervisor, Hourly Full Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 1 hour ago
C-
E2E French Fry Applications Specialist
CMP - Charlottetown Metal Products
Charlottetown, PE
- Full-time
…member to join our team as a French Fry Applications Specialist/Associate. In this exciting and fast-paced role, you will provide sales and application support for French Fry-related…
Added 1 hour ago
GA
Dishwasher, Armani Caffè (PT)
Giorgio Armani
Vancouver, BC
- Part-time
Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.
Added 1 hour ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…

Amazon

Delivery Station Customer Service Associate

Delta, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect

customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

Key job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

Performing The Following Tasks, With Or Without Reasonable Accommodation

Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life

You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and

delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our

customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About The Team

Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

Basic Qualifications

High school or equivalent
Experience in Customer Service
Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
Experience prioritizing and managing time effectively in dynamic environments
Familiarity with multiple web browsers, data base searching and instant messenger tools

Preferred Qualifications

Bachelor's degree or equivalent
Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Experience with written and verbal communication and presentation
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total compensation company, additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Final pay rate will be based on factors including shift selection, location, and experience. In addition, Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Delta - 22.25 - 33.41 CAD hourly

Company - Amazon.com.ca, ULC

Job ID: A10589996

Apply About employer

More about this job

Responsibilities

Provide real-time customer support at a delivery station through in-person, phone, and email communication, resolving delivery issues and setting clear expectations. Coordinate with warehouse associates and delivery partners to address customer needs and help ensure packages arrive as promised.

Requirements

A high school diploma or equivalent and customer service experience are required, along with computer and Microsoft Office experience. Candidates should be able to prioritize tasks in a dynamic environment, use web browsers, database search, and instant messaging tools, and meet the role’s physical and flexible scheduling requirements.

Skills

Customer Service
In-Person Communication
Phone and Email Communication
Empathy
Issue Resolution
Written Communication
Problem-Solving
Decision-Making
Time Management
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging

Benefits

Basic Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Delivery Station
Last-Mile Delivery
Logistics
Customer Experience
Package Delivery
Delivery Partners
Issue Resolution
Customer Communication
Phone Support
Email Support
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging
Performance Metrics
Key Performance Indicators
Process Improvement
Customer Retention
Merchandising
Brand Ambassador
Supply Chain

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