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Added 5 mins ago
C
Talent Sourcer, Tech
Cohere
Remote, Canada
- $95,000 to $195,000 USD / year
- Full-time
- Remote
Partner with hiring managers and talent partners to find and engage passive talent through creative sourcing methods
Added 20 mins ago
MI
Line Manager
Mondelēz International
Toronto, ON
- Full-time
Partner with maintenance personnel to improve efficiency and UPTIME in the line.
Added 20 mins ago
I
Project Engineer
ISL
Victoria, BC
- Full-time
Potential to become a partner and employee owner (based on performance).
Added 20 mins ago
PC
Data & AI Transformation Director
PwC Canada
Toronto, ON
- Full-time
Facilitate decision-making across client, partner, and delivery teams.
Added 20 mins ago
O
Manager, Software Development
OpenText
Waterloo, ON
- Full-time
…culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape…
Added 20 mins ago
AS
Lead Analyst, IT Vendor Management - P5
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Partner closely with the Sourcing & Procurement (S&P) organization to support seamless transitions from pre contracting workstreams and activities through to contract execution to…
Added 20 mins ago
TC
Senior Accountant
TESC Contracting
Sudbury, ON · Greater Sudbury, ON
- Full-time
Partner with the Controller to develop and evaluate financial programs, including tax planning, real estate, and treasury initiatives.
Added 20 mins ago
AS
Sr Analyst, IT Vendor Management - P4
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Added 20 mins ago
AS
Analyst, IT Vendor Management - P3
Apex Systems
Toronto, ON
- $75 to $85 USD / hour
- Full-time
Added 20 mins ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
Added 20 mins ago
T
Senior Azure Platform Engineer
TEEMA
Richmond, BC
- $130,000 to $145,000 CAD / year
- Full-time
Partner with cybersecurity to implement Microsoft Defender for Cloud, Key Vault, secure administration, logging, auditing, security baselines, and configuration controls.
Added 20 mins ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Part-time
Partner with the Store Manager and Assistant Store Managers to lead initiatives.
Added 20 mins ago
PL
Purchasing Manager-Acton Head office
Purity Life Health Products LP
Acton, ON
- $88,725 to $104,475 CAD / year
- Full-time
Partner with Sales on first-order forecasts for new lines and promotional requirements, and keep Sales and other departments informed of new lines, promotions, shortages, and vendor or…
Added 20 mins ago
NA
Peer Counselor - Youth Partner (FBH Certified Peer Counselor)
NATIONAL ASSOCIATION OF BLACK SOCIAL WORKERS
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Catholic Community Services, Family Behavioral Health is looking for a Peer Counselor (Youth Partner) who wants to join our team of innovators who continually "push the envelope" and…
Added 20 mins ago
AS
Senior Chemist
Apex Systems
Mississauga, ON
- $40 to $45 USD / hour
- Contract
Added 35 mins ago
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Personal Banking Associate - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 35 mins ago
T
Customer Experience Associate - Magog (Full-time, 37.5h/week)
TD
Magog, QC
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 35 mins ago
W
Structural Engineer Level I
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 35 mins ago
W
Senior Associate Management Consultant
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 35 mins ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 35 mins ago
M
Marketing Manager, Member Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…innovative digital marketing to promote Manulife as a trusted health…
Added 50 mins ago
JH
Assistant District Manager
Jackson Hewitt Tax Service Inc.
Vancouver, BC
- Full-time
Partner with the District Manager to achieve revenue, growth, and staffing goals.
Added 50 mins ago
LI
Software Developer
Lotus IT Solutions
Enterprise, ON
- Contract
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public…
Added 50 mins ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public…
Added 50 mins ago
LI
Software Developer - CRM - Intermediate
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public…

Amazon

Delivery Station Customer Service Associate

Delta, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect

customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

Key job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

Performing The Following Tasks, With Or Without Reasonable Accommodation

Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life

You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and

delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our

customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About The Team

Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

Basic Qualifications

High school or equivalent
Experience in Customer Service
Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
Experience prioritizing and managing time effectively in dynamic environments
Familiarity with multiple web browsers, data base searching and instant messenger tools

Preferred Qualifications

Bachelor's degree or equivalent
Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Experience with written and verbal communication and presentation
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total compensation company, additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Final pay rate will be based on factors including shift selection, location, and experience. In addition, Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Delta - 22.25 - 33.41 CAD hourly

Company - Amazon.com.ca, ULC

Job ID: A10589996

Apply About employer

More about this job

Responsibilities

Provide real-time customer support at a delivery station through in-person, phone, and email communication, resolving delivery issues and setting clear expectations. Coordinate with warehouse associates and delivery partners to address customer needs and help ensure packages arrive as promised.

Requirements

A high school diploma or equivalent and customer service experience are required, along with computer and Microsoft Office experience. Candidates should be able to prioritize tasks in a dynamic environment, use web browsers, database search, and instant messaging tools, and meet the role’s physical and flexible scheduling requirements.

Skills

Customer Service
In-Person Communication
Phone and Email Communication
Empathy
Issue Resolution
Written Communication
Problem-Solving
Decision-Making
Time Management
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging

Benefits

Basic Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Delivery Station
Last-Mile Delivery
Logistics
Customer Experience
Package Delivery
Delivery Partners
Issue Resolution
Customer Communication
Phone Support
Email Support
Microsoft Office
Outlook
Word
Excel
Web Browsers
Database Searching
Instant Messaging
Performance Metrics
Key Performance Indicators
Process Improvement
Customer Retention
Merchandising
Brand Ambassador
Supply Chain

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