Customer service jobs in Canada (4,081 jobs)

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 8, 2026

Hiring at a glance

View jobs

Open jobs: 4,081
Employers: 802

Advertised starting pay

Average starting payCAD / hour: $18.80Across 602 listings
Average starting payCAD / year: $48,380Across 96 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%33 listings
Hybrid: 6%229 listings
On-site: 93%3,814 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (455), Shoppers Drug Mart (379).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 1 month ago
MP
Customer Service Representative
Mauser Packaging Solutions
Oakville, ON
- Full-time
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Added 1 month ago
MP
Customer Service Representative
Mauser Packaging Solutions
Oakville, ON
- Full-time
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Added 1 month ago
Delivery Station Customer Service Associate
Amazon
Burnaby, BC
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as…
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
ENERGY TRANSPORTATION GROUP
Montreal, QC
- Full-time
Le Groupe de Transport ENERGY est actuellement à la recherche d'un Représentant(e) au service à la clientèle pour rejoindre son équipe de LaSalle. Prendre note qu'il s'agit d'un poste en…
Added 1 month ago
GE
Customer Service Representative - Assistance Services $21.98/h- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
Customer Service Representative - Assistance Services $21.98/h
Added 1 month ago
U
Part Time Customer Service Representative
U-Haul
Calgary, AB
- Part-time
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as…
Added 1 month ago
PA
Customer Service Representative
PAL Airlines
St. John's, NL
- Full-time
Job Posting Title Customer Service Representative
Added 1 month ago
VM
Customer Service Representative B2B
VIBRANT Marketing
Mississauga, ON
- Contract
Added 1 month ago
Customer Service Agent
Communauto
Canada
Added 1 month ago
A
Agent.e, service à la clientèle bilingue (Hybride) / Bilingual Customer Service Agent (Hybrid)
Alterfina
Longueuil, QC
- Full-time
Added 1 month ago
BB
Customer Service Representative
Busy Bee Gold
Vancouver, BC
- Full-time
Join a company where exceptional customer service is at the heart of everything we do.
Added 1 month ago
B
Customer Service Representative -Mandarin Speaking
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
B
Customer Service Representative
BMO
Brampton, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
Customer Service Representative
BMO
Quebec, QC
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
Energy Transportation Group
Montreal, QC
- Full-time
Le Groupe de Transport ENERGY est actuellement à la recherche d'un Représentant(e) au service à la clientèle pour rejoindre son équipe de LaSalle. Prendre note qu'il s'agit d'un poste en…
Added 1 month ago
NC
Customer Service Representative - Kelowna Airport
National Car Rental
Kelowna, BC
- Full-time
…Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee…
Added 1 month ago
CK
Customer Service Representative
Circle K
Halifax, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
BG
Customer Service Representative - Auto Body (Henderson)
Boyd Group Services
MB
- Full-time
Added 1 month ago
BC
Customer Service Representative (Bilingual)
Bunzl Canada
Vaudreuil-Dorion, QC
- Full-time
Le ou la Représentant(e) du service à la clientèle aide les clients en les informant sur nos produits et services, en répondant à leurs questions, en prenant et en saisissant leurs…
Added 1 month ago
B
Customer Service Representative-Mandarin Speaking
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
B
Customer Service Representative
BMO
Oshawa, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
EH
Customer Service Representative - Kelowna Airport
Enterprise Holdings
Kelowna, BC
- Full-time
…Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and…
Added 1 month ago
VH
Customer Service Representative
Vancouver Handyman Services
Burnaby, BC
- Part-time
…well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for…
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
Aurora, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Amazon

Delivery Station Customer Service Associate

Burnaby, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 16, 2026

Original job description

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect
customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
• Communicating with customers directly in-person, in addition to communicating via phone and email
• Empathizing with and prioritizing customer needs
• Upholding company values and respecting every customer
• Resolving issues and setting appropriate expectations with customers
• Clearly understanding and responding appropriately to the issues that customers present
• Consistently composing grammatically correct, concise, and accurate written responses to customer issues
• Approaching problems logically and with good judgment to ensure the appropriate customer outcome
• Making quick and effective decisions on behalf of the customer
• Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation:
• Carry, lift, push and pull up to 49 pounds
• Frequently push, pull, squat, bend and reach
• Stand and walk during shifts lasting up to 12 hours
• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
• Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and
delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our
customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications: - High school or equivalent
- Experience in Customer Service
- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
- Experience prioritizing and managing time effectively in dynamic environments
- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications: - Bachelor's degree or equivalent
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience with written and verbal communication and presentation
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total compensation company, additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Final pay rate will be based on factors including shift selection, location, and experience. In addition, Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Burnaby - 22.25 - 33.41 CAD hourly

Apply About employer

More about this job

Responsibilities

The associate provides in-station, hands-on support to ensure timely package delivery and resolves customer issues through direct communication. They are responsible for managing delivery inquiries, coordinating with warehouse staff, and maintaining high customer satisfaction standards.

Requirements

Candidates must have a high school diploma or equivalent and experience in customer service. Proficiency with computers, specifically Microsoft Office and web-based tools, is required along with the ability to perform physical tasks like lifting up to 49 pounds.

Skills

Customer service
Communication
Empathy
Problem solving
Microsoft Office
Outlook
Word
Excel
Time management
Data entry
Logistics
Decision making
Attention to detail
Interpersonal skills

Benefits

Life insurance
AD&D insurance
Paid time off
Health and well-being resources

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Customer Service
Warehouse
Supply Chain
Microsoft Office
Outlook
Word
Excel
Data Analysis
Customer Experience
Performance Metrics
Brand Ambassador
Inventory Management
Communication
Problem Solving
Time Management
Last-mile delivery

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