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Added 4 mins ago
WS
IT Project Director (12 month temporary)
Workplace Safety and Insurance Board (WSIB)
Toronto, ON · Scarborough, Canada
- Full-time
Partner closely with Architecture, Application Delivery, Infrastructure, Security, IT Finance and other technology teams.
Added 4 mins ago
CT
Manager, AI Governance Enablement
Canadian Tire Corporation
Toronto, ON
- Full-time
The AI Governance Enablement Manager drives the adoption of AI governance practices across the organization by partnering with AI practitioners, product teams, and business stakeholders.…
Added 4 mins ago
Survey Manager
Infrastructure Ontario
Toronto, ON
The Surveys Manager provides senior technical leadership and oversight for surveying and geomatics activities supporting Infrastructure Ontario land acquisition, infrastructure delivery,…
Added 4 mins ago
B
Manager, Business Continuity
BMO
Toronto, ON · YNG
- Full-time
Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
Added 4 mins ago
STEM Manager – Thunder Bay Community Engagement
Science North
Thunder Bay, ON
As the STEM Manager – Thunder Bay Community Engagement Team you will work with the dynamic STEM team, based in Sudbury, Thunder Bay, and Sault Ste Marie, to lead the development and…
Added 4 mins ago
A
Maintenance Planner
Agropur
Quebec, QC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Planner is responsible for planning and coordinating the execution of scheduled maintenance activities at the plant. The incumbent is…
Added 4 mins ago
NY
Food Security Coordinator
North York Women's Shelter
Toronto, ON · North York, Ontario
- Full-time
Maintain, order, stock and maintain inventory of food, supplies and/or kitchen utensils in consultation with Programs and Services Manager or designate.
Added 4 mins ago
S
Data & AI Solution Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
…IT primes from across server, storage, database, network and application groups to deliver designs that consider risk, financial impact, skillsets and timeliness for delivery of a quality…
Added 4 mins ago
S
AI Data Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
…IT primes from across server, storage, database, network and application groups to deliver designs that consider risk, financial impact, skillsets and timeliness for delivery of a quality…
Added 4 mins ago
TI
BSA with RPA & Power Platform
Themesoft Inc.
Toronto, ON
- Contract
…applications, and manage requirements throughout the full technology delivery…
Added 4 mins ago
KI
Key Account Manager- Onsite in Markham, ON- Canada (C2C)
KPG99 INC
Markham, ON
- Contract
- Need someone more technical than a traditional relationship manager, but not necessarily a solution architect. The candidate should understand IT service delivery well enough to credibly…
Added 4 mins ago
M
Senior Program Manager
Manpower
Toronto, ON · North York, ON
- Contract
The Senior Program Manager is accountable for the end-to-end leadership of complex, enterprise technology programs comprising multiple projects and interdependent workstreams. The role…
Added 19 mins ago
Digital & eCommerce Specialist
Brewers Retail Inc
Bolton, ON
We are currently searching for a Digital & eCommerce Specialist, reporting to the Project Manager, Digital &eCommerce. This vacancy is a full-time, permanent opportunity. The Digital &…
Added 34 mins ago
SG
Engineering Coordinator, Development
Sorbara Group of Companies
Woodbridge, ON
- Full-time
…project budgets and schedules, and supporting the successful delivery of development…
Added 34 mins ago
B&
Nuclear Buyer
Black & McDonald Limited
Pickering, ON
- Full-time
Negotiate purchase contracts for cost, delivery and other commercial/quality terms and conditions as required
Added 34 mins ago
Senior Corporate Accountant
Destination Canada
Vancouver, BC
Reporting to the Manager, Finance, the Senior Corporate Accountant supports the accurate, timely and consistent delivery of Destination Canada’s financial reporting and period-end close…
Added 34 mins ago
T
Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
Understand Non-Functional Requirements and the underlying application Architecture and technology stack, to ensure overall Performance coverage across various systems.
Added 34 mins ago
T
Software Engineer II (Systems Support)
TD
Toronto, ON
- Full-time
Operational & Production Support: Ensure application stability and availability through proactive monitoring, timely incident resolution, root-cause analysis, problem management, and…
Added 34 mins ago
N
Senior DevOps Engineer
Nelnet
Mississauga, ON · CAN - MISSISSAUGA
- Full-time
…value of GitOps, DevOps, and DevSecOps. We are building a Cloud Application Platform team to accelerate our migration out of the datacenter and fuel our modernization. Our team believes the…
Added 34 mins ago
Construction Manager (Jansen Stage 2)
BHP
Canada
As part of Jansen Stage 2 (JS2) Project Owner’s Team, the Construction Manager provides senior leadership to the JS2 team, focusing on development and implementation of construction…
Added 49 mins ago
PH
Coding Application Specialist, Coding Services
Providence Healthcare
Surrey, BC
- Other
…residents, families, visitors and staff.Reporting to the Regional Manager, Coding Information Systems and Projects, and working closely with the Coding Leadership Team and Coding team, Data…
Added 49 mins ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 1 hour ago
TT
Senior Analyst, Performance Reporting (13928)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
Reporting to the Senior Manager, Governance and Assurance, the Senior Analyst is responsible for developing and maintaining business performance reporting for the Commercial Management team…
Added 1 hour ago
CL
Purchaser
CCL Label
Toronto, ON · Etobicoke, ON
- Full-time
…directly to the Technical Services & Technical Development Manager. This role is essential in ensuring the consistent supply of consumables and materials required to support uninterrupted…
Added 1 hour ago
E
Project Manager
EllisDon
ON · Ontario Projects
- Full-time
Support field issue resolution and collaborate with the Project Superintendent on planning, scheduling, and project delivery

Amazon

Employee Relations Manager, EXR Canada

Montreal, QC, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position.

The Employee Relations Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles.

Key job responsibilities
The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.

- Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
- Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
- Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
- Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Launch and manage sustainable mechanisms for entire networks Basic Qualifications: - Experience in employee relations, labor relations, or labor/employment law
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee
- Bachelor's degree or equivalent Preferred Qualifications: - Experience analyzing and using metrics to identify improvements in employee

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 85,700.00 - 143,100.00 CAD annually

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More about this job

Responsibilities

Identify employee relations risks and trends, develop and sustain programs that improve the frontline employee experience, and respond to urgent employee relations crises. Lead large-scale network projects, analyze data and feedback, communicate recommendations, deliver training, and collaborate with stakeholders to drive improvements.

Requirements

Requires experience in employee relations, labor relations, or labor and employment law, along with experience using metrics to identify vulnerabilities and drive improvements. A bachelor's degree or equivalent is required; the role also calls for strong analytical, communication, project management, collaboration, and crisis-response capabilities.

Skills

Employee Relations
Labor Relations
Risk Mitigation
Crisis Management
Project Management
Data Analysis
Metrics Analysis
Communication
Training Design and Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Program Management
Workplace Relations
Analytical Judgment

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Labor Relations
Labor and Employment Law
Field Operations
Fulfillment
Logistics
Workplace Relations
Employee Experience
Risk Mitigation
Crisis Management
Project Management
Network-Wide Projects
Data Analysis
Metrics
Employee Feedback
Partner Feedback
Program Design
Program Auditing
Training Design
Training Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Core Business Values

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