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CM
Program Coordinator
Coast Mental Health
North Vancouver, BC
- Full-time
Under the direction of the Manager the Program Coordinator is responsible for assisting in the day to day operations and maintenance of the program, by developing, implementing and…
Added just now
AW
Maintenance Manager
Atira Women's Resource Society
Vancouver, BC
- Full-time
Reporting to the Director Maintenance & Facilities, the Manager, Maintenance reports to the Director, Facilities & Maintenance, and is responsible for the operational management and…
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PH
Clinical Nurse Educator, Perinatal Substance Use
Providence Healthcare
Vancouver, BC
- Other
Added just now
UO
Indigenous Student Development Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…Director, School of Kinesiology, and works closely with the Manager, Finance and Administration to support the planning, coordination, and delivery of Indigenous student initiatives and…
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Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
Identify opportunities to improve service delivery and support process improvement initiatives
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Senior IT Developer
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
As a key member of the ATM Support and Delivery teams, the successful candidate will be required to work with a highly interactive team and will be responsible for the development and…
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HR Vendor Relationship Manager
McKesson
Mississauga, ON
- Full-time
The HR Technology Vendor Relationship Manager owns the business relationship and value realization for a portfolio of HR owned technology vendors and platforms. This role works autonomously…
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UH
Research Technician I - Histopathology, STARR Innovation Centre
University Health Network
Toronto, ON
- Full-time
…researchers regarding project status and deliverables. Through the delivery of high-quality histology services, this position supports scientific discovery and advances across a diverse…
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Media Planning Manager
Klick
Toronto, ON
- Full-time
The Media Planning Manager leads data-informed digital media planning, optimization, reporting, and client communication for healthcare and life sciences brands. The role partners with…
Added 15 mins ago
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Manager, Content Production & Operations
AbbVie
Montreal, QC
- Full-time
We have an opportunity for a Manager, Content Production & Operations to join AbbVie Canada's Internal Agency within Customer Excellence. Reporting to the Internal Agency Lead, this role is…
Added 15 mins ago
WS
IT Project Director (12 month temporary)
Workplace Safety and Insurance Board (WSIB)
Toronto, ON · Scarborough, Canada
- Full-time
…on complex, meaningful initiatives where strong technology delivery contributes to the resilience of an organization that serves people across Ontario. We are looking for an experienced IT…
Added 15 mins ago
CT
Manager, AI Governance Enablement
Canadian Tire Corporation
Toronto, ON
- Full-time
The AI Governance Enablement Manager drives the adoption of AI governance practices across the organization by partnering with AI practitioners, product teams, and business stakeholders.…
Added 15 mins ago
Survey Manager
Infrastructure Ontario
Toronto, ON
The Surveys Manager provides senior technical leadership and oversight for surveying and geomatics activities supporting Infrastructure Ontario land acquisition, infrastructure delivery,…
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Manager, Business Continuity
BMO
Toronto, ON · YNG
- Full-time
Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
Added 15 mins ago
STEM Manager – Thunder Bay Community Engagement
Science North
Thunder Bay, ON
As the STEM Manager – Thunder Bay Community Engagement Team you will work with the dynamic STEM team, based in Sudbury, Thunder Bay, and Sault Ste Marie, to lead the development and…
Added 15 mins ago
A
Maintenance Planner
Agropur
Quebec, QC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Planner is responsible for planning and coordinating the execution of scheduled maintenance activities at the plant. The incumbent is…
Added 15 mins ago
IB
CAN Route Service Manager
Interstate Batteries
Edmonton, AB · IBS of Edmonton
- Full-time
The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. This role collaborates with…
Added 15 mins ago
I
Operations Supervisor
Intelcom
Candiac, QC
- Full-time
Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
Added 15 mins ago
NY
Food Security Coordinator
North York Women's Shelter
Toronto, ON · North York, Ontario
- Full-time
Maintain, order, stock and maintain inventory of food, supplies and/or kitchen utensils in consultation with Programs and Services Manager or designate.
Added 15 mins ago
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Operations Project Manager
WithBureau
Vancouver, BC
- Full-time
The Operations Project Manager owns delivery for Bureau's larger client accounts, from signed order through to a Perfect Install: every booth Fully Complete, on the promised date, with a…
Added 15 mins ago
Logistics Shift Supervisor - Nights
Hilton Food Group Plc
Brantford, ON
The Logistics Shift Supervisor supports the Operations Manager in ensuring the safe, efficient and productive operation of the logistics department and deputizes in their absence.
Added 15 mins ago
S
Sales Support Manager-Data Centre & Managed IT Services
SaskTel
SK · Saskatchewan, Canada
- Full-time
Help shape what’s next in technology at SaskTel. As Sales Support Manager, you’ll support both the Cloud/Data Centre and Managed IT Services (MITS) product portfolios, turning market…
Added 15 mins ago
S
Data & AI Solution Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 15 mins ago
S
AI Data Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 15 mins ago
GS
MISC 26/27 - 14: MHCB Wellness Coach
Greater St. Albert Catholic Regional School Division, Number
St. Albert, AB
- Full-time
…objectives of the Mental Health Capacity Building (MHCB) initiative. Delivery of programming involves large and small group work in schools and community settings, and focuses on increasing…

Amazon

Employee Relations Manager, EXR Canada

Montreal, QC, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position.

The Employee Relations Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles.

Key job responsibilities
The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.

- Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
- Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
- Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
- Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Launch and manage sustainable mechanisms for entire networks Basic Qualifications: - Experience in employee relations, labor relations, or labor/employment law
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee
- Bachelor's degree or equivalent Preferred Qualifications: - Experience analyzing and using metrics to identify improvements in employee

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 85,700.00 - 143,100.00 CAD annually

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More about this job

Responsibilities

Identify employee relations risks and trends, develop and sustain programs that improve the frontline employee experience, and respond to urgent employee relations crises. Lead large-scale network projects, analyze data and feedback, communicate recommendations, deliver training, and collaborate with stakeholders to drive improvements.

Requirements

Requires experience in employee relations, labor relations, or labor and employment law, along with experience using metrics to identify vulnerabilities and drive improvements. A bachelor's degree or equivalent is required; the role also calls for strong analytical, communication, project management, collaboration, and crisis-response capabilities.

Skills

Employee Relations
Labor Relations
Risk Mitigation
Crisis Management
Project Management
Data Analysis
Metrics Analysis
Communication
Training Design and Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Program Management
Workplace Relations
Analytical Judgment

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Labor Relations
Labor and Employment Law
Field Operations
Fulfillment
Logistics
Workplace Relations
Employee Experience
Risk Mitigation
Crisis Management
Project Management
Network-Wide Projects
Data Analysis
Metrics
Employee Feedback
Partner Feedback
Program Design
Program Auditing
Training Design
Training Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Core Business Values

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