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Added 6 mins ago
MS
VP, Change Management Lead
Morgan Stanley
Montreal, QC
- Full-time
…to win. The department is looking for an experienced Change Manager with a proven track record in project management, change management and business transformation to partner with the HCM…
Added 6 mins ago
DT
Assistant Manager I
Dollar Tree Stores
East Gwillimbury, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 6 mins ago
Senior Talent Programs Advisor
Trans Mountain
Calgary, AB
Confidently present talent strategies, insights, and recommendations to senior executives while tailoring communications effectively for leaders at all levels of the organization.
Added 6 mins ago
P
Forensic and Dispute Services Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Forensic and Dispute Services Senior Manager (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service…
Added 6 mins ago
N
Sponsorship Coordinator
NHLPA
Toronto, ON
- Full-time
Manage partner communications and maintain accurate partner contact records.
Added 6 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 6 mins ago
OR
Neighbourhood Sales and Marketing Representatives + $1000 Signing Bonus - NS
OSL Retail Services
Halifax, NS
- Full-time
…networks, Bell Canada delivers world-class entertainment and communications services to residential, business and public sector customers across Canada. If you are a motivated and results…
Added 6 mins ago
GD
Subcontract Program Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $125,000 to $165,000 CAD / year
- Full-time
We are seeking a Subcontracts Program Manager (SPM) to lead the development, procurement and management of complex aircraft systems with Subcontractors. Systems may consist of -…
Added 6 mins ago
U
marketing manager
UUCargo
Richmond, BC
- Full-time
Added 6 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 21 mins ago
Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
We are looking for a Network Designer , Reporting to the Sr Manager, Engineering – Data Metering & Signaling, the Network Designer will be the technical Subject Matter Expert (SME) to drive…
Added 21 mins ago
OS
Senior Information Management Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
Reporting to the Manager, Records and Information Governance within Information Services & Digital Solutions, you will provide senior subject-matter expertise in information lifecycle…
Added 21 mins ago
UO
Indigenous Student Development Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…Director, School of Kinesiology, and works closely with the Manager, Finance and Administration to support the planning, coordination, and delivery of Indigenous student initiatives and…
Added 21 mins ago
T
Senior IT Developer
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
Strong communications interacting with technology and business teams and vendor partners.
Added 21 mins ago
M
HR Vendor Relationship Manager
McKesson
Mississauga, ON
- Full-time
The HR Technology Vendor Relationship Manager owns the business relationship and value realization for a portfolio of HR owned technology vendors and platforms. This role works autonomously…
Added 21 mins ago
K
Media Planning Manager
Klick
Toronto, ON
- Full-time
…best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house…
Added 36 mins ago
C
Full Stack Software Developer | Temporary Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
Perform other related duties as assigned by manager.
Added 36 mins ago
JC
Customer Quality Project Manager
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
The Customer Quality Project Manager is responsible for leading customer-focused quality initiatives and driving resolution of product, manufacturing, and field performance issues…
Added 36 mins ago
S
Sales Support Manager-Data Centre & Managed IT Services
SaskTel
SK · Saskatchewan, Canada
- Full-time
Help shape what’s next in technology at SaskTel. As Sales Support Manager, you’ll support both the Cloud/Data Centre and Managed IT Services (MITS) product portfolios, turning market…
Added 36 mins ago
S
Data & AI Solution Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 36 mins ago
S
AI Data Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 36 mins ago
K
Media Planning Manager
Klick
Toronto, ON
- Full-time
…best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house…
Added 36 mins ago
A
Technology Change Manager
Airswift
Calgary, AB
- Contract
The Project Manager must be an effective communicator who can tailor clear, timely communications to technical teams, business and field stakeholders, vendors, and senior leadership.
Added 51 mins ago
Senior Manager, Lifecycle Marketing
Toast
Canada
We are seeking a Senior Manager, Lifecycle Marketing to build, run and optimize the lifecycle programs that drive customer engagement, adoption, retention, expansion and cross-sell growth.…
Added 51 mins ago
SJ
Registered Practical Nurse - Integrated Comprehensive Care Program
St. Joseph's Home Care
Hamilton, ON
- $27.52 to $29.84 CAD / hour
- Part-time
acts as an advocate for patients, families and their caregivers through reviewing and interpreting information, supporting decision making and facilitating communications

Amazon

Employee Relations Manager, EXR Canada

Montreal, QC, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position.

The Employee Relations Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles.

Key job responsibilities
The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.

- Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
- Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
- Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
- Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Launch and manage sustainable mechanisms for entire networks Basic Qualifications: - Experience in employee relations, labor relations, or labor/employment law
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee
- Bachelor's degree or equivalent Preferred Qualifications: - Experience analyzing and using metrics to identify improvements in employee

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 85,700.00 - 143,100.00 CAD annually

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More about this job

Responsibilities

Identify employee relations risks and trends, develop and sustain programs that improve the frontline employee experience, and respond to urgent employee relations crises. Lead large-scale network projects, analyze data and feedback, communicate recommendations, deliver training, and collaborate with stakeholders to drive improvements.

Requirements

Requires experience in employee relations, labor relations, or labor and employment law, along with experience using metrics to identify vulnerabilities and drive improvements. A bachelor's degree or equivalent is required; the role also calls for strong analytical, communication, project management, collaboration, and crisis-response capabilities.

Skills

Employee Relations
Labor Relations
Risk Mitigation
Crisis Management
Project Management
Data Analysis
Metrics Analysis
Communication
Training Design and Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Program Management
Workplace Relations
Analytical Judgment

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Labor Relations
Labor and Employment Law
Field Operations
Fulfillment
Logistics
Workplace Relations
Employee Experience
Risk Mitigation
Crisis Management
Project Management
Network-Wide Projects
Data Analysis
Metrics
Employee Feedback
Partner Feedback
Program Design
Program Auditing
Training Design
Training Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Core Business Values

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