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Added 11 mins ago
AX
Underwriting Manager, Middle Market Package
AXA XL
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 11 mins ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Manager – Banking Cloud & Platform Engineering
Added 11 mins ago
EK
Manager, New Store Design
Earls Kitchen + Bar
Vancouver, BC
- $95,000 CAD / year
- Full-time
Earls Kitchen + Bar is seeking a strategic and empowering Manager, New Store Design with 8+ years of experience, including a minimum of 2 years in a Senior role, to join our Store…
Added 11 mins ago
CG
Senior Manager, ERP
Calian Group
Ottawa, ON
- Full-time
We are looking for a Senior Manager, Enterprise Resource Planning (ERP) to lead the strategy, delivery, support, governance, and continuous improvement of Calian’s ERP and HRIS ecosystem,…
Added 11 mins ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
…match, tuition reimbursement, employee and family assistance program, and coffee…
Added 11 mins ago
EG
Assistant Controller (Ontario)
Emterra Group
Oakville, ON
- Full-time
Strong experience using accounting software (Business Central, RTA Fleet Management Software, Navusoft, or Materials Manager are assets).
Added 11 mins ago
T
Senior Business Program Analyst
TD
Toronto, ON
- Full-time
The Senior Business Program Analyst will support the implementation and growth of Wealth's iD8 capability through data analysis, reporting, and communications, and will collaborate closely…
Added 11 mins ago
CT
AVP, CTR Promo Strategy & Programs
Canadian Tire Corporation
Toronto, ON
- Full-time
…promotions.Own promotional outcomes by driving solid in-season program communication, risk management, trade-offs, course correction and executive…
Added 26 mins ago
CC
Bilingual Senior Service Manager - Hybrid
Canon Canada
Montreal, QC
- $117,100 to $131,800 CAD / year
- Full-time
As the Senior Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L,…
Added 26 mins ago
M
Senior Travel Claims Specialist
Manulife
Waterloo, ON
- Full-time
…limited to, the President’s Office, the Complaints Office, Senior Management, social media and Insurance…
Added 41 mins ago
Senior Project Coordinator
Scotiabank
Toronto, ON
The Delivery Manager supports the planning, coordination, and delivery of projects within the Enterprise Delivery Office (EDO) Wealth Management portfolio. This role is primarily focused on…
Added 41 mins ago
Scotia Jarislowsky Fraser Portfolio Manager - Vancouver
Scotiabank
Vancouver, BC
The Portfolio Manager develops client relationships to gain an intimate understanding of client’s life goals, circumstance and needs in order to provide investment counselling integrated…
Added 41 mins ago
D
ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
…with ServiceNow, our leadership and client service partners, Senior Executives in target companies, to identify opportunities that will generate top-line…
Added 41 mins ago
D
Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
3–6 years of experience in product management, technical program management, platform delivery or analytics, with a proven ability to balance competing priorities, make informed trade‑offs,…
Added 41 mins ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…
Added 41 mins ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
…including Vault, CPM, PSM, PWA, PTA, account onboarding, credential management, password rotation, privileged session management, just-in-time access, and privileged access…
Added 41 mins ago
MN
Senior Account Manager
Mosaic North America
Vancouver, BC
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…
Added 41 mins ago
D
Senior Consultant or Manager, Zero Trust Architecture
Deloitte
Toronto, ON
- Full-time
As a Senior Consultant or Manager in our Zero Trust practice, you will be a trusted advisor to Deloitte clients as they modernize how they secure access for their users, devices,…
Added 41 mins ago
CS
Cook (Casual Part Time)
Cogir Senior Living
Calgary, AB · Scenic Acres
- Part-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 41 mins ago
A
Senior Project Manager - Minerals and Metals
Ausenco
Vancouver, BC
- Full-time
Our team in Canada is growing. We are currently recruiting for a Senior Project Manager to join our Minerals and Metals Business line in the Vancouver office.
Added 41 mins ago
D
Manager, Strategic & Technology Change - Organization & Work Transformation
Deloitte
Winnipeg, MB
- Full-time
Working closely with senior client leaders and multidisciplinary Deloitte teams, you will translate transformation objectives into practical change plans. Depending on the engagement, this…
Added 57 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
…Canada's most recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex…
Added 57 mins ago
RB
Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
…the crowd. This role is all about professional relationship management and delivering top-tier financial advice to Public Sector entities (Municipalities, Universities and Colleges, School…
Added 57 mins ago
SC
Relationship Manager/Senior Relationship Manager - Commercial Markets
Servus Credit Union
Edmonton, AB
- Full-time
We are hiring for a full-time Relationship Manager or Senior Relationship Manager in our Commercial Markets - Edmonton Region.
Added 57 mins ago
CR
Project Manager - Business Development
Cando Rail & Terminals
Canada
- Full-time
Project Manager is a highly motivated, self-starter responsible; in conjunction with the Senior Project Manager and the Business Development and Project teams; to develop and execute…

Amazon

Employee Relations Manager, EXR Canada

Montreal, QC, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position.

The Employee Relations Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles.

Key job responsibilities
The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.

- Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
- Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
- Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
- Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Launch and manage sustainable mechanisms for entire networks Basic Qualifications: - Experience in employee relations, labor relations, or labor/employment law
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee
- Bachelor's degree or equivalent Preferred Qualifications: - Experience analyzing and using metrics to identify improvements in employee

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 85,700.00 - 143,100.00 CAD annually

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More about this job

Responsibilities

Identify employee relations risks and trends, develop and sustain programs that improve the frontline employee experience, and respond to urgent employee relations crises. Lead large-scale network projects, analyze data and feedback, communicate recommendations, deliver training, and collaborate with stakeholders to drive improvements.

Requirements

Requires experience in employee relations, labor relations, or labor and employment law, along with experience using metrics to identify vulnerabilities and drive improvements. A bachelor's degree or equivalent is required; the role also calls for strong analytical, communication, project management, collaboration, and crisis-response capabilities.

Skills

Employee Relations
Labor Relations
Risk Mitigation
Crisis Management
Project Management
Data Analysis
Metrics Analysis
Communication
Training Design and Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Program Management
Workplace Relations
Analytical Judgment

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Labor Relations
Labor and Employment Law
Field Operations
Fulfillment
Logistics
Workplace Relations
Employee Experience
Risk Mitigation
Crisis Management
Project Management
Network-Wide Projects
Data Analysis
Metrics
Employee Feedback
Partner Feedback
Program Design
Program Auditing
Training Design
Training Delivery
Stakeholder Collaboration
Influencing
Problem Solving
Core Business Values

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