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Added 6 mins ago
Fullstack Developer
Appnovation Technologies
Toronto, ON
You will work closely with the team's Technical Lead, project manager, business analyst and QA, and help connect the platform to a range of digital health devices.
Added 6 mins ago
GT
Manager, Real Estate Operations
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…
Added 6 mins ago
Environmental & Sustainability Engineer
Molson Coors
Toronto, ON
This position is an on-site role (5 days/week), reporting to the Sr. Manager, Technical Services.
Added 6 mins ago
WO
Surgical Supply Chain Technician - Corp OR Business Center
William Osler Health System
Brampton, ON
- Full-time
Under the direction of the Business Manager, Surgical Program, the Surgical Supply Chain Technician will have delegated authority for the purchasing of goods, services, minor and capital…
Added 6 mins ago
R
Automotive Electrical Sourcing & Category Manager
REXEL
Winnipeg, MB
- Full-time
…residential and commercial sectors. As energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By…
Added 6 mins ago
R(
Assistant Store Manager - Cornerstone Lloydminster
Reitmans (Canada) Ltée/Ltd
Lloydminster, AB
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 6 mins ago
IB
Customer Experience Leader (Contract 18 Months)
Indigo Books & Music
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
…success, and bring the Indigo brand to life through meaningful business…
Added 6 mins ago
C
Transmission Lines Engineering Trainee (Civil)
CIMA+
Mississauga, ON · Calgary, Alberta
- $71,200 to $97,900 CAD / year
- Full-time
…transition. With more than 700 highly qualified professional in this business sector, we are one of the largest teams specializing in this discipline among consulting engineering firms in…
Added 21 mins ago
Human Resource Manager-Critical Environments
Price Industries Limited
Winnipeg, MB
The Human Resources Manager is a key business partner supporting the Critical Environments team by delivering both strategic and hands-on HR leadership across unionized and non-unionized…
Added 21 mins ago
Warehouse - Inventory Analyst
Polytainers Inc
Toronto, ON
Reporting to the Warehouse Manager, the Inventory Analyst is responsible for maintaining inventory accuracy through daily cycle counting, inventory analysis, pallet management, and…
Added 21 mins ago
Call Centre Supervisor
The Talent Team at Perimeter Aviation
Winnipeg, MB
Reporting to the Winnipeg Base Manager, the Call Centre Supervisor provides day-to-day oversight and operational support to inbound Call Centre Representatives and Leads, ensuring timely,…
Added 21 mins ago
Human Resources Manager
Stella-Jones
Gormley, ON · Shelburne, ON
Stella-Jones is seeking an experienced, proactive Human Resources Manager to support our manufacturing and corporate operations across Eastern Canada.
Added 21 mins ago
Accounts Payable Specialist (9-Month Contract)
Tridel Group of Companies
Toronto, ON
Periodically performs other functions and special projects assigned by the Bookkeeping Manager, Supervisor, and Project Accountants.
Added 21 mins ago
Senior Financial Analyst - Financial Planning and Analysis
Enercare
Markham, ON
About the Team: The role will report directly into the Sr. Manager, FP&A, and is part of the broader FP&A team at Enercare. The individual will be working closely with the Corporate Finance…
Added 21 mins ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Bachelor's Degree or Diploma in Business Administration is preferred.
Added 21 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 21 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saint John, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 21 mins ago
SD
Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 21 mins ago
SD
Cashier Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 21 mins ago
W
(CAN) Customer Service Manager
Walmart
Goderich, ON
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 21 mins ago
W
(CAN) Self Checkout Attendant/Part Time Temp
Walmart
Waterloo, ON
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 21 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Kamloops, BC
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 21 mins ago
LC
Bakery InStore Assistant Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Ottawa, ON
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 21 mins ago
JI
Freight Coordinator
J.D. Irving, Limited
Saint John, NB
- Full-time
Reporting to the Senior Manager, Logistics at the Sawmills Division Head Office, the Freight Coordinator will play a key role in supporting the movement of products across our sawmill…
Added 21 mins ago
WM
Class 3 Spare Board Driver
Waste Management, Inc. (WM)
Kamloops, BC
- Full-time
Start time: Day Shift-Scheduling will be flexible based on business need; considered full time but there is no guarantee of 40 hours or shifts as it is spare board.

Amazon

Enterprise Support Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
Posting language: English
Posted: Oct 27, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.

If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application managing part of a network from layer 3 and higher or web-related programming that includes the consumption of web services we'd like to talk with you!

Physical Requirements Open to traveling up to 25%.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
- Experience in technical team management
- Experience working with enterprise software companies
- Bachelor's degree in a relevant field or equivalent work experience Preferred Qualifications: - Experience with AWS services or other cloud offerings
- Experience in technical account management, business relationship management, or consulting
- Experience driving projects to improve support-related processes and technical support
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 141,900.00 - 236,900.00 CAD annually

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More about this job

Responsibilities

The Enterprise Support Manager will lead technical teams to solve complex customer problems and manage full application stacks. They will engage directly with senior executives to provide support and drive projects that improve support-related processes.

Requirements

Candidates must have 5+ years of direct customer engagement experience, specifically supporting senior executives, and experience in technical team management. A bachelor's degree in a relevant field or equivalent work experience is required.

Skills

Technical team management
Customer engagement
Enterprise software
Cloud computing
Technical account management
Consulting
Project management
Linux
Windows
Network management
Web services
Communication skills
Executive presentation
Problem solving
AWS services

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud computing
Enterprise support
Technical management
Linux
Windows
Network layer 3
Web services
Customer engagement
Executive support
Project management
Technical account management
Consulting
Software
Infrastructure
Application stacks
Communication
Mentorship
Cloud platform

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