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Added 13 mins ago
WL
Communications Specialist
WeirFoulds LLP
Toronto, ON
- Full-time
…permanent full-time basis. This role reports to the Communications Manager, supporting the firm’s communications portfolio and works collaboratively with the Business Development Managers,…
Added 13 mins ago
A
Advertising Sales Rep Senior Analyst - Direct Partner Manager
Accenture
Mississauga, ON
- Full-time
Actively mentor and develop sales talent through structured touchpoints, including coaching on behavior and knowledge gaps, facilitating upskilling, supporting onboarding ramp up, and…
Added 14 mins ago
BC
Vice President, ETF Algo Engineer
BMO Capital Markets
Toronto, ON
- Full-time
…combines strong software engineering and quantitative skills with knowledge of trading protocols, market data, execution workflows, as well as development and diagnostic tools. They will…
Added 28 mins ago
GS
Manager, Sales – SmartRock North America
Giatec Scientific Inc.
Ottawa, ON
- Full-time
Giatec is the category-defining digital concrete technology platform and the global leader in unifying concrete production, delivery, and placement into one intelligent system. As the…
Added 28 mins ago
Career Advisor
SAIT
Calgary, AB
Reporting to the Manager, Career Advancement Services, the Career Advisor supports SAIT students and alumni in achieving their career goals through personalized coaching and expert career…
Added 28 mins ago
T
TD Agriculture Networking Event - October 29 2026
TD
Barrie, ON · Brantford, ON · Guelph, ON · Ottawa, ON · Stratford, ON · Strathroy, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 28 mins ago
T
Personal Banking Associate Trainee
TD
Georgetown, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
T
Senior Personal Banker Trainee - Home Borrowing
TD
Brampton, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
T
Senior Bus Mgmt Analyst
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 28 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
T
Associate Vice President, Wealth Advice, Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 28 mins ago
OL
Recreation Manager
Optima Living
Surrey, BC
- $74,000 CAD / year
- Full-time
Reporting to the General Manager, the Recreation Manager leads the planning and delivery of recreation programs that support resident wellness, engagement, and quality of life. This role…
Added 28 mins ago
Senior Staff Program Manager
Kaseya Careers
Vancouver, BC
…and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and…
Added 28 mins ago
Senior Staff Program Manager
Kaseya Careers
Toronto, ON
…and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and…
Added 43 mins ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
The Senior Manager, Treasury Technology Delivery & Platforms is responsible for leading the technology strategy, delivery, and operational support of the Treasury Technology portfolio. This…
Added 43 mins ago
KS
Finance Manager - Contract (Maternity Leave Cover)
Keywords Studios
Remote, Canada
- Remote
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical…
Added 58 mins ago
T
Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
Reporting to the Principal Director, SAP AMS, the Customer Evolution Manager, SAP AMS is the primary point of accountability for a portfolio of Talan SAP clients. The role owns the client…
Added 58 mins ago
Enterprise Support Manager
Amazon
Vancouver, BC
The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.
Added 58 mins ago
RB
Manager NAV Production
Royal Bank of Canada
Toronto, ON
- Full-time
Strong knowledge of the fund industry, products, and financial markets
Added 58 mins ago
R
Director, Business Marketing – Canada
RBC
Toronto, ON
- Full-time
The right candidate has run marketing inside an investment bank, broker-dealer or institutional asset manager and can hold their own with sector heads on strategy, not just execution.
Added 59 mins ago
YU
AI Agent Programming Assistant
York University
Toronto, ON
- Contract
Knowledge of Microsoft Copilot Studio, Azure AI, Power Platform, OpenAI technologies, or similar tools.
Added 1 hour ago
T
Personal Banking Associate
TD
Red Deer, AB
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Senior Auditor - ICFR Business Process Testing-1 (ATH 1231)
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 1 hour ago
T
Personal Banking Associate
TD
Windsor, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Workplace Ambassador
TD
Ottawa, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…

Amazon

Enterprise Support Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
Posting language: English
Posted: Oct 27, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.

If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application managing part of a network from layer 3 and higher or web-related programming that includes the consumption of web services we'd like to talk with you!

Physical Requirements Open to traveling up to 25%.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
- Experience in technical team management
- Experience working with enterprise software companies
- Bachelor's degree in a relevant field or equivalent work experience Preferred Qualifications: - Experience with AWS services or other cloud offerings
- Experience in technical account management, business relationship management, or consulting
- Experience driving projects to improve support-related processes and technical support
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 141,900.00 - 236,900.00 CAD annually

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More about this job

Responsibilities

The Enterprise Support Manager will lead technical teams to solve complex customer problems and manage full application stacks. They will engage directly with senior executives to provide support and drive projects that improve support-related processes.

Requirements

Candidates must have 5+ years of direct customer engagement experience, specifically supporting senior executives, and experience in technical team management. A bachelor's degree in a relevant field or equivalent work experience is required.

Skills

Technical team management
Customer engagement
Enterprise software
Cloud computing
Technical account management
Consulting
Project management
Linux
Windows
Network management
Web services
Communication skills
Executive presentation
Problem solving
AWS services

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud computing
Enterprise support
Technical management
Linux
Windows
Network layer 3
Web services
Customer engagement
Executive support
Project management
Technical account management
Consulting
Software
Infrastructure
Application stacks
Communication
Mentorship
Cloud platform

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