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Added 3 mins ago
H
Sr. Channel Sales Representative
Honeywell
Burnaby, BC
- Full-time
Reporting to the Fire and SAS Director of Sales, the Senior Regional Sales Manager will manage all aspects of engagements with existing and new customers for Honeywell Enterprise Fire…
Added 3 mins ago
Senior Technical Program Manager (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Senior Technical Program Manager (STPM) reports to the Director, Technical Program Management. The STPM owns end-to-end plan management and delivery execution for highly complex…
Added 3 mins ago
TD
Program Manager
Teifi Digital
Vancouver, BC
- $135,000 to $175,000 CAD / year
The Program Manager owns the macro-level health of the client engagement from inception through completion. You will ensure strategic alignment across all workstreams, safeguard financial…
Added 3 mins ago
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Sommelier (8th Street Liquor M35) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
Reporting to the Senior Manager, Liquor, responsibilities for this position include the following:
Added 18 mins ago
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Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping…
Added 33 mins ago
RB
Sales Trainee (Contract)
Red Bull
Edmonton, AB
- Contract
Train with senior Account Sales Managers on their routes.
Added 48 mins ago
C
Memory Living Manager
Chartwell
Guelph, ON
- Full-time
…skills to inspire a dedicated care team? As the Memory Living Manager at Chartwell, you’ll lead a specialized neighborhood that focuses on the social impact of Alzheimer’s and dementia,…
Added 48 mins ago
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AML Analytics Manager
PwC
Toronto, ON
- Full-time
As a AML Analytics Manager , unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 48 mins ago
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Global Category Manager, Mechanical - Business Line Analytical
ABB
Quebec, QC
- Full-time
…ABB's Analytical business line is looking for a Global Category Manager to own the mechanical category - covering mechanical components, castings, forgings, and plastics - and shape its…
Added 1 hour ago
OT
Senior Manager, Valuation
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
Reporting to the Director, Valuation, the Senior Manager will be responsible for the execution of OTPP’s semi-annual private investment valuation processes, for the purpose of OTPP’s…
Added 1 hour ago
T
Senior Personal Banker Trainee - Home Borrowing
TD
Brampton, ON
- Full-time
…that best suit customers' financial needs? Then join us as a Senior Personal Banker – Home Borrowing Trainee and demonstrate your subject matter expertise in providing sound financial…
Added 1 hour ago
C
Senior Analyst, Investment Controls
CIBC
Toronto, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 1 hour ago
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Product Manager, Savings - Everyday Banking Products
BMO
Toronto, ON · BMOPLACE
- Full-time
The Product Manager, Savings is part of the Day-to-Day Banking Products team within Canadian Personal Banking and reports to the Senior Manager, Savings. This role helps enable the…
Added 1 hour ago
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Senior Analyst, Campaign Delivery
BMO
Toronto, ON · BMOPLACE
- Full-time
Establish a two-way working relationship with internal partners and proactively communicate project status updates to Campaign Production Manager, Leads Manager, Measurement Analysts and…
Added 1 hour ago
Senior Manager, Real Estate Strategy & Planning
Hydro One Networks Inc
Markham, ON
…province and supporting thousands of employees across Ontario. The Senior Manager, Real Estate Strategy & Planning serves as a key strategic leader responsible for developing long-term…
Added 1 hour ago
SP
Google Ads Media Buyer / Growth Strategist (Remote)
Sweat Pants Agency
Remote, Canada
- Remote
Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you are the one who answers when something is not…
Added 1 hour ago
S
Senior Mechanical Engineer - Team Lead
Stantec
Edmonton, AB
- Full-time
Stantec is seeking a highly motivated Senior Mechanical Engineer / Team Leader to join our growing, multidisciplinary Buildings team.
Added 1 hour ago
SC
General Manager Food Services (CSNM), Long Term Care (81357001)
Sodexo Canada Ltd
Scarborough Bluffs Park, ON · Scarborough, Ontario
- Full-time
Grow your career with a company that shares your passion! Our Senior Living Division has an exciting new opportunity to join the Sodexo team as our next General Manager located in…
Added 1 hour ago
Enterprise Support Manager
Amazon
Vancouver, BC
The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.
Added 1 hour ago
Licensed Practical Nurse
Connecting Care (2000) Inc.
Grimshaw, AB
…well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and value-based…
Added 1 hour ago
O
Retail Merchandise Manager
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
Build, nurture and maintain a strong relationship with applicable merchandising vendors ensuring deliverables and competitive pricing in compliance with legal requirement and company…
Added 2 hours ago
C
Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
Reporting to Director, Advanced Analytics, Strategy and Transformation, you will be a senior contributor for developing and delivering on the Advanced Analytics team’s technical solution…
Added 2 hours ago
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Mortgage Specialist
BMO
Laval, QC
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 2 hours ago
BC
Internal Communications Manager - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Internal Communications Manager - Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels…
Added 2 hours ago
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Directeur - Ventes / Manager - Sales
Wesco
Pointe-Claire, QC
- Full-time
As a Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will…

Amazon

Enterprise Support Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
Posting language: English
Posted: Oct 27, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.

If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application managing part of a network from layer 3 and higher or web-related programming that includes the consumption of web services we'd like to talk with you!

Physical Requirements Open to traveling up to 25%.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
- Experience in technical team management
- Experience working with enterprise software companies
- Bachelor's degree in a relevant field or equivalent work experience Preferred Qualifications: - Experience with AWS services or other cloud offerings
- Experience in technical account management, business relationship management, or consulting
- Experience driving projects to improve support-related processes and technical support
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 141,900.00 - 236,900.00 CAD annually

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More about this job

Responsibilities

The Enterprise Support Manager will lead technical teams to solve complex customer problems and manage full application stacks. They will engage directly with senior executives to provide support and drive projects that improve support-related processes.

Requirements

Candidates must have 5+ years of direct customer engagement experience, specifically supporting senior executives, and experience in technical team management. A bachelor's degree in a relevant field or equivalent work experience is required.

Skills

Technical team management
Customer engagement
Enterprise software
Cloud computing
Technical account management
Consulting
Project management
Linux
Windows
Network management
Web services
Communication skills
Executive presentation
Problem solving
AWS services

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud computing
Enterprise support
Technical management
Linux
Windows
Network layer 3
Web services
Customer engagement
Executive support
Project management
Technical account management
Consulting
Software
Infrastructure
Application stacks
Communication
Mentorship
Cloud platform

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