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Added 10 mins ago
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Senior Digital Project Manager - 6 month FTC
DEPT®
Toronto, ON
- $70,000 to $80,000 CAD / year
DEPT is looking for an adaptable, high energy Senior Digital Project Manager (Senior Producer) to join our fast paced agency team. In this role, you will lead high-impact digital…
Added 10 mins ago
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Senior Advisor (Full Time) - People Insight & Analytics
Trillium Health Partners
ON · ON, Canada
- Full-time
Collaborate with the Manager, Workforce Planning & Analytics to execute corporate deliverables in a fast-paced healthcare organization and to support achievement of the hospital’s strategic…
Added 10 mins ago
System Specialist II (Field Technician Building Automation Systems BAS - Solutions), Halifax NS
Siemens
Dartmouth, NS · Halifax, NS
We are seeking and intermediate to senior level profile with proven experience working with Building Automation Systems. As a System Specialist, you are a trusted advisor, team player, and…
Added 25 mins ago
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Mechanical Engineer, Co-Op
Stryker
Burnaby, BC
- Full-time
Additional responsibilities may include assisting in assembly of prototype devices, development of opto-mechanical jigs & fixture, supporting the project manager as required.
Added 25 mins ago
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Manager, Machine Learning Engineering - Agent Factory (
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and…
Added 25 mins ago
PV
Senior Financial Analyst, FP&A Supply Chain Finance (Transportation & Inventory)
Pet Valu
Markham, ON
- Full-time
Reports to: Senior Manager Financial Planning & Analysis - Supply Chain
Added 40 mins ago
Senior Associate, Programmatic
WPP Media
Toronto, ON
The Senior Associate, Programmatic is responsible for overseeing all day-to-day campaign activity for your assigned brands and campaigns. You will own the account management, service,…
Added 40 mins ago
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Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
Partner with Product, Technology, Governance, and Control teams to support the launch of Supply Chain Finance products and the related platform.
Added 40 mins ago
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Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
…for Insurance and share knowledge with business partners and senior…
Added 40 mins ago
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Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
The position reports to Senior Manager, Insurance Model Validation. Detailed accountabilities include:
Added 40 mins ago
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Specialized HR Manager
TD
Toronto, ON
- Full-time
The Manager, Compensation Advisory will report to the Senior Manager, Compensation Advisory and will be responsible for managing the day-to-day relationships with our various partners and…
Added 40 mins ago
T
Vendor Manager II (IT Sourcing)
TD
Toronto, ON
- Full-time
Our Technology strategy is transforming the face of our technology teams, our ITSS shared services capabilities, and the experience of our customers and colleagues. As we accelerate our…
Added 40 mins ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
The Audit Manager II, Business Intelligence Engineering is responsible for transforming audit and operational data into meaningful insights that support strategic decision making across…
Added 40 mins ago
T
Senior Manager, Treasury Data Integration
TD
Toronto, ON
- Full-time
The Senior Manager, Treasury Data Product & Liquidity Reporting will lead strategic data delivery initiatives supporting Treasury, Finance, liquidity reporting, and related regulatory and…
Added 40 mins ago
T
Data Scientist I (Quants) – Insurance Model Validation
TD
Toronto, ON
- Full-time
The position reports to Senior Manager, Insurance Model Validation. Detailed accountabilities include:
Added 40 mins ago
T
Senior Manager, Data Science – Marketing Measurement & Analytics
TD
Toronto, ON
- Full-time
The Senior Manager, Data Science – Marketing Measurement & Analytics will lead a team responsible for advancing how TD measures, understands and optimizes Marketing performance.
Added 40 mins ago
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Executive Administrative Assistant-Office Manager, Capital Markets
Desjardins
Calgary, AB
- Full-time
As an Executive Administrative Assistant-Office Manager, you carry out a wide variety of administrative duties as required by daily operations of the Calgary Capital Markets team. Reporting…
Added 40 mins ago
GardaWorld - Edmonton - Technical Support Team Lead - 50k - in person
GardaWorld
Edmonton, AB
Reporting To: Senior Customer Experience Manager
Added 40 mins ago
Senior Manager, Cyber Security and IT Risk
Scotiabank
Toronto, ON
The Senior Manager, Cyber Security & IT Risk is a key execution and risk management partner within the Cyber & IT Risk team. The role drives critical regulatory, audit, remediation and risk…
Added 40 mins ago
Director, Bid Strategy & Pricing
Lyft
Montreal, QC
12+ years in bid, capture, commercial, or business development roles, including 5+ years leading teams at a senior manager, director level, or equivalent.
Added 56 mins ago
HR
Recreational Therapist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital…
Added 56 mins ago
WO
Surgical Supply Chain Technician - Corp OR Business Center
William Osler Health System
Brampton, ON
- Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 1 hour ago
Senior Manager, HR Business Partner (Technology)
Scotiabank
Toronto, ON
As a strategic partner to business leaders, the Senior Manager, HRBP optimizes the people strategy and maximizes talent investment. With a deep understanding of business drivers and the…
Added 1 hour ago
GO
Service Desk Asset Management Officer
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Manager of the Government of Nunavut (GN) Service Desk, the Service Desk Asset Management Officer (Officer) is a senior member of the GN Help Desk team. The Officer’s…
Added 1 hour ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
This role reports to: Senior Manager and Squad Lead, Equities Trading & Analytics

Amazon

Enterprise Support Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
Posting language: English
Posted: Oct 27, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.

If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application managing part of a network from layer 3 and higher or web-related programming that includes the consumption of web services we'd like to talk with you!

Physical Requirements Open to traveling up to 25%.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
- Experience in technical team management
- Experience working with enterprise software companies
- Bachelor's degree in a relevant field or equivalent work experience Preferred Qualifications: - Experience with AWS services or other cloud offerings
- Experience in technical account management, business relationship management, or consulting
- Experience driving projects to improve support-related processes and technical support
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 141,900.00 - 236,900.00 CAD annually

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More about this job

Responsibilities

The Enterprise Support Manager will lead technical teams to solve complex customer problems and manage full application stacks. They will engage directly with senior executives to provide support and drive projects that improve support-related processes.

Requirements

Candidates must have 5+ years of direct customer engagement experience, specifically supporting senior executives, and experience in technical team management. A bachelor's degree in a relevant field or equivalent work experience is required.

Skills

Technical team management
Customer engagement
Enterprise software
Cloud computing
Technical account management
Consulting
Project management
Linux
Windows
Network management
Web services
Communication skills
Executive presentation
Problem solving
AWS services

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud computing
Enterprise support
Technical management
Linux
Windows
Network layer 3
Web services
Customer engagement
Executive support
Project management
Technical account management
Consulting
Software
Infrastructure
Application stacks
Communication
Mentorship
Cloud platform

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