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Added 2 mins ago
Retail Experience Lead
Fire & Flower Inc.
Morinville, AB
…presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently…
Added 2 mins ago
Electrical Apprentice (1st year)
Reliance Home Comfort
Kingston, ON
By joining Reliance as an Electrician 1st Year Apprentice Technician, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious…
Added 2 mins ago
CS
Community Mentor (Part-time)
Catholic Social Services
Wetaskiwin, AB
- Part-time
Ability to work effectively as a member of a team within a large organization.
Added 2 mins ago
LPN (Casual) - The Waterford
Century Group
Delta, BC
Being a supportive and collaborative team member who contributes your skills and knowledge to create purposeful, happy and vibrant senior communities.
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(CAN) Front End Assistant Manager
Walmart
Pointe-Claire, QC
- Full-time
1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 2 mins ago
Truck Driver
UFA Co-operative Ltd.
AB · Dunmore, AB
…the region. This role combines professional driving, customer service, equipment operation, and operational support to ensure an exceptional customer…
Added 2 mins ago
Instructor, Practical Nurse for Internationally Educated Nurses
NorQuest College
Edmonton, AB
As a member of the Faculty of Health, the Instructor fosters a positive and inclusive learning environment, supports diverse learners, and works collaboratively with faculty, healthcare…
Added 2 mins ago
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Project Administrator – Remediation
YORK1
Concord, ON
- Full-time
- Contract
Proactively follows up on outstanding items and brings issues to the appropriate team member's attention.
Added 2 mins ago
Marine Finance Analyst
Amrize
Coquitlam, BC
The Marine Finance Analyst is a key member of the Marine Division, the Greater Vancouver Aggregates team, and the regional operations team, supporting financial reporting, data management,…
Added 2 mins ago
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Financial Reporting & Risk Manager
Halifax
Goffs, NS
- Full-time
…regulatory compliance. The role leads the Accounting Services team, ensures strong internal controls and accurate financial reporting, and drives continuous improvement and compliance with…
Added 2 mins ago
AR
Kitchen - Closing and Late Night
A&W Restaurants
AB
- Full-time
As a Kitchen Crew team member, you’ll help prepare the food guests love while keeping the kitchen running smoothly. This hands‑on role is perfect for someone who enjoys staying busy,…
Added 2 mins ago
UO
Research Assistant/Technician 2
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $28.29 to $33.66 CAD / hour
- Full-time
This position reports directly to Dr. Trevor Goodyear and the Research Manager. The incumbent will attend regular team meetings to ensure effective communication, but the nature of the work…
Added 3 mins ago
SH
Director of Sales
Stem Health
Toronto, ON
- Full-time
…memberships, with a care model built on time, trust, and exceptional…
Added 17 mins ago
GO
Service Desk Asset Management Officer
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Manager of the Government of Nunavut (GN) Service Desk, the Service Desk Asset Management Officer (Officer) is a senior member of the GN Help Desk team. The Officer’s…
Added 17 mins ago
PS
Ottawa Head Event Supervisor
Puppy Sphere
Ottawa, ON
- $20 CAD / hour
- Part-time
Conduct quick team member check-ins while on-site to ensure team pulse is in accordance with Puppy Sphere’s values and standards.
Added 17 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - London
Taymax Group
London, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 17 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - South Barrie
Taymax Group
Barrie, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 17 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 17 mins ago
SL
Program Manager, Canadian Shared Services
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are…
Added 17 mins ago
TS
Church Cleaner
The Salvation Army Canada and Bermuda Territory
Flin Flon, MB
- Part-time
Ability to work independently and also participate as an active and responsible team member in a cooperative team environment.
Added 17 mins ago
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Financial Services Associate, Imperial Service
CIBC
St. Catharines, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures. As a Financial Services Associate in the…
Added 17 mins ago
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Financial Services Representative (Cantonese/Mandarin)
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 17 mins ago
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Financial Services Associate, Imperial Service
CIBC
Hamilton, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures. As a Financial Services Associate in the…
Added 17 mins ago
C
Financial Services Representative II
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 17 mins ago
C
Advice and Investing Platform Specialist
CIBC
Toronto, ON
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…

Amazon

Enterprise Support Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
Posting language: English
Posted: Oct 27, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.

If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application managing part of a network from layer 3 and higher or web-related programming that includes the consumption of web services we'd like to talk with you!

Physical Requirements Open to traveling up to 25%.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
- Experience in technical team management
- Experience working with enterprise software companies
- Bachelor's degree in a relevant field or equivalent work experience Preferred Qualifications: - Experience with AWS services or other cloud offerings
- Experience in technical account management, business relationship management, or consulting
- Experience driving projects to improve support-related processes and technical support
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 141,900.00 - 236,900.00 CAD annually

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More about this job

Responsibilities

The Enterprise Support Manager will lead technical teams to solve complex customer problems and manage full application stacks. They will engage directly with senior executives to provide support and drive projects that improve support-related processes.

Requirements

Candidates must have 5+ years of direct customer engagement experience, specifically supporting senior executives, and experience in technical team management. A bachelor's degree in a relevant field or equivalent work experience is required.

Skills

Technical team management
Customer engagement
Enterprise software
Cloud computing
Technical account management
Consulting
Project management
Linux
Windows
Network management
Web services
Communication skills
Executive presentation
Problem solving
AWS services

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud computing
Enterprise support
Technical management
Linux
Windows
Network layer 3
Web services
Customer engagement
Executive support
Project management
Technical account management
Consulting
Software
Infrastructure
Application stacks
Communication
Mentorship
Cloud platform

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