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Added 1 hour ago
AG
Responsable planification de production
ACCENT-FAIRCHILD GROUP
Montreal, QC
- Full-time
Travailler en étroite collaboration avec le vice-président production afin d’établir les priorités de production;
Added 2 hours ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montrel
Equans Services Canada & US
Montreal, QC
- Full-time
Equans is looking for a Executive Vice President, Business Development in Montreal!
Added 2 hours ago
ES
Vice-président(e) exécutif(ve) Opérations Québec et Transition Énergétique - Executive Vice President Operations, Quebec & Energy Transition
Equans Services Canada & US
Montreal, QC
- Full-time
Equans is looking for an Executive Vice President Operations, Quebec & Energy Transition in Montréal!
Added 2 hours ago
SC
Director – East Harbor
SYSTRA Canada
Toronto, ON
- Full-time
Reporting to the Stations Vice President, the Owners Representative Director - Stations will provide project management and leadership to the two Alliance delivered new stations on the GO…
Added 2 hours ago
ML
Director, Taxation
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
Reporting to the Vice President, Taxation, this position is an integral part of the finance team providing leadership, technical expertise, and executing on our tax strategies. This role…
Added 2 hours ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
This is a hands-on leadership role with an enterprise scope. You will personally lead Director and Vice President searches, deepen SmartRecruiters adoption and optimization, elevate…
Added 2 hours ago
ML
Director, Talent Development & DEI
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
…that will carry Maple Leaf Foods forward. Reporting to the Vice President, Talent, you'll set the enterprise vision for learning, leadership development and diversity, equity and inclusion…
Added 2 hours ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James Ltd.
Toronto, ON
- Full-time
…advisors and their clients. This role reports to the Senior Vice President of Marketing and…
Added 3 hours ago
VN
Vice President Operations
Victoria Newitt Recruitment Inc.
Vancouver, BC
- $200,000 to $250,000 CAD / year
- Full-time
Victoria Newitt Recruitment Inc has been retained by Purdys Chocolatier to search for a Vice President of Operations.
Added 3 hours ago
T
SAP Supply Chain Domain Architect
Talan
Toronto, ON · Montreal, Québec
- $170,000 to $200,000 CAD / year
- Full-time
Reporting to the Vice President, Delivery, the SAP Supply Chain Domain Architect is Talan’s functional authority for supply chain planning and execution processes across multiple clients…
Added 3 hours ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
This role will report to the Vice-President and provides exposure across client service, business development, marketing, and operations, helping the successful candidate develop a broad…
Added 3 hours ago
MW
Business Development Associate
Manulife Wealth & Asset Management
Montreal, QC
- Full-time
As part of Manulife Investments, you’ll join a high-performing wholesaling team alongside a District Vice President and a Business Development Manager. Your mission? Help drive sales growth…
Added 3 hours ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
The Vice President, Advanced Client Analytics will be accountable to build, manage and operationalize an AI and Agent enabled Client insights factory to connect client feedback, operational…
Added 3 hours ago
LK
Interim Director Quality
LHH Knightsbridge
Windsor, ON
- Contract
The Director of Quality will provide strategic and hands-on leadership for all quality assurance, quality systems, customer quality, supplier quality, and continuous improvement activities…
Added 4 hours ago
AC
Assistant Vice President, Account Executive - Private Client (Fixed term: 18 month- Contract)
Aon Corporation
Calgary, AB
- Full-time
Highly organized and efficient, with strong attention to detail to ensure accurate policies, documentation, and follow-up that support the sales process
Added 5 hours ago
Director - Global Sales and Business Development
L3Harris Technologies
ON · Waterdown, ON
…Business Development Sector Leader and partners closely with the Vice President and General Manager of WESCAM. The ideal candidate has a successful track record of selling into the…
Added 5 hours ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
The Vice President, Advanced Client Analytics will be accountable to build, manage and operationalize an AI and Agent enabled Client insights factory to connect client feedback, operational…
Added 6 hours ago
SB
Service Coordinator- Supply Chain (contract)
Scandinavian Building Services
Toronto, ON · GTA, ON
- Contract
You will be reporting into the Vice President of Procurement.
Added 7 hours ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Reporting to the Vice President, Customer and Information Services, the Director, IT Infrastructure and Cybersecurity provides enterprise leadership for the strategy, delivery, security,…
Added 7 hours ago
SB
Service Coordinator- Supply Chain (contract)
Scandinavian Building Services
AB · Edmonton, AB
- Contract
You will be reporting into the Vice President of Procurement.
Added 8 hours ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James
Toronto, ON
- Full-time
…advisors and their clients. This role reports to the Senior Vice President of Marketing and…
Added 8 hours ago
CD
Vice-président(e), Marketing & Billetterie – Spectacles internationaux et Amériques | Vice President Marketing & Ticketing – International & Americas Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Vice-président(e), Marketing & billetterie – Spectacles internationaux et Amériques (tournées et résidences)
Added 10 hours ago
MP
Corporate Controller (12-month contract)
Mother Parkers Tea & Coffee
Mississauga, ON
- Contract
Reporting to the CFO and Vice President, Shared Services, the Corporate Controller plays a key role in preparing financial statements and managing the month-end reporting and close…
Added 10 hours ago
BC
Vice President, ETF Algo Engineer
BMO Capital Markets
Toronto, ON
- Full-time
We are seeking an ETF Algo Engineer to design and support low-latency electronic trading algorithms for our ETF Market Making team, using AI-assisted development to improve engineering…
Added 10 hours ago
Senior Manager, Real Estate Strategy & Planning
Hydro One Networks Inc
Markham, ON
Provide a consultative role to the F&RE Director and the Vice President Shared Services, in the development of an effective F&RE strategy that aligns with the overall corporate objectives.

Amazon

Enterprise Support Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
Posting language: English
Posted: Oct 27, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields.

If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application managing part of a network from layer 3 and higher or web-related programming that includes the consumption of web services we'd like to talk with you!

Physical Requirements Open to traveling up to 25%.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience
- Experience in technical team management
- Experience working with enterprise software companies
- Bachelor's degree in a relevant field or equivalent work experience Preferred Qualifications: - Experience with AWS services or other cloud offerings
- Experience in technical account management, business relationship management, or consulting
- Experience driving projects to improve support-related processes and technical support
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 141,900.00 - 236,900.00 CAD annually

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More about this job

Responsibilities

The Enterprise Support Manager will lead technical teams to solve complex customer problems and manage full application stacks. They will engage directly with senior executives to provide support and drive projects that improve support-related processes.

Requirements

Candidates must have 5+ years of direct customer engagement experience, specifically supporting senior executives, and experience in technical team management. A bachelor's degree in a relevant field or equivalent work experience is required.

Skills

Technical team management
Customer engagement
Enterprise software
Cloud computing
Technical account management
Consulting
Project management
Linux
Windows
Network management
Web services
Communication skills
Executive presentation
Problem solving
AWS services

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Cloud computing
Enterprise support
Technical management
Linux
Windows
Network layer 3
Web services
Customer engagement
Executive support
Project management
Technical account management
Consulting
Software
Infrastructure
Application stacks
Communication
Mentorship
Cloud platform

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