Find work in Canada.

497,267 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
M
fruits and vegetables manager - retail
MaxiCare
Baie-Comeau, QC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 5 mins ago
Manager, Talent Acquisition
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada's top-performing asset managers? We are looking for a Manager, Talent Acquisition to join our growing Talent Acquisition team for an existing vacancy.…
Added 5 mins ago
SD
Cashier Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 19 mins ago
GO
Maintenance Assistant
Government of Manitoba
Dauphin, MB
- Full-time
Under the supervision of the Facility Manager, the successful applicant performs a variety of maintenance duties at District 3 facilities. These duties include lawn care, snow removal,…
Added 19 mins ago
GD
DYNAMITE - Assistant Manager - Guildford Town Centre
Groupe Dynamite
Surrey, BC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 19 mins ago
SS
Growth Product Manager
Smart, Savvy + Associates (Recruitment Agency)
Vancouver, BC
- Contract
Smart, Savvy + Associates is pleased to partner with Technical Safety BC in their search for a Growth Product Manager in a 18-20 month maternity leave contract.
Added 19 mins ago
S
Operations Manager
Specsavers
Delta, BC
- Full-time
The Operations Manager is primarily responsible for the day-to-day management of Manufacturing and Distribution operations across the British Columbia Distribution Centre. They will provide…
Added 19 mins ago
SH
Desk Medical Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager Health Services, this role functions as a key member of the Health Care Team and is responsible for managing clients’ overall clinical visit. The incumbent performs…
Added 19 mins ago
C
Project Manager-EN
CAE
Ottawa, ON
- Full-time
Manage the execution of In-Service Support (ISS) projects for Training Center Operations (TCO) Canada in collaboration with Training Center Site Managers and internal support functions, in…
Added 19 mins ago
A
Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
You’ll be joining our dynamic PMO team, reporting directly to the Manager. We operate as consultative internal delivery partners across Article, embedding directly with project owners in…
Added 19 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Drummondville, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 19 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Calgary, AB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 19 mins ago
GO
Maintenance Assistant
Government of Manitoba
Brandon, MB
- Full-time
Under the supervision of the Facility Manager, the successful applicant performs a variety of maintenance duties at District 3 facilities. These duties include lawn care, snow removal,…
Added 19 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 19 mins ago
S
IT Support Analyst
Specsavers
Mississauga, ON
- Full-time
Reporting to the IT Service Delivery Manager, the IT Support Analyst will be the first point of contact for all IT incidents and requests from retail stores and our Mississauga Support…
Added 19 mins ago
C
Project Manager-EN
CAE
Montreal, QC
- Full-time
Manage the execution of In-Service Support (ISS) projects for Training Center Operations (TCO) Canada in collaboration with Training Center Site Managers and internal support functions, in…
Added 19 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Laval, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 19 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 20 mins ago
B&
SOR Quality Manager
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, ON
- Full-time
The Regional QA/QC Manager is primarily located in Scarborough, ON, requiring travel to various field locations as required. This key role will be a member of the regional leadership team…
Added 20 mins ago
E
Assistant Manager
EQ3
Brossard, QC
- $45,000 CAD / year
- Full-time
You’ll assist the Store Manager in day-to-day operations and management of the sales team, and assume direct responsibility when the manager is not present
Added 20 mins ago
MAC Midtown Plaza - Assistant Manager FT Contract - Saskatoon SK
ELC Beauty LLC
Saskatoon, SK
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 20 mins ago
Manager, Business Risk Management Data Visualization, International Banking - Toronto
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the…
Added 20 mins ago
B
Staff Specialist, Regulatory Affairs (16 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
…industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the…
Added 20 mins ago
Senior Manager - Capital Markets
EY
Toronto, ON
Our Financial Services Office is a unique, industry-focused practice, and our Capital Markets consulting practice is a critical part of our global offering. We help the world’s largest…
Added 20 mins ago
JC
EHS Specialist (Night Shift)
Johnson Controls
Nisku, AB
- Full-time
Work with operations leaders to investigate accidents thoroughly and effectively, and then respond appropriately as required, including assisting with liability determination and causation,…

Amazon

InfraOps Support Eng I, Operations Management Center (OMC)

Vancouver, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 2+ years of software development, or 2+ years of technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking to hire a highly motivated, best-in-class ITS Support Eng I (OMC) to join our growing team within Corporate Infrastructure Services. The ITS Support Eng I (OMC) will work closely with both internal customers, on-prem technicians and service owners to provide Tier I support for large scale, enterprise class network, AV, and print services. This position serves as the first line of response for infrastructure incidents and is responsible for ensuring an exceptional Amazonian in-office experience, proactively addressing issues before customers are even aware of them. ITS Support Eng I (OMC) engineers are expected to follow established best practices and standard operating procedures to triage incidents, perform initial troubleshooting, and escalate complex issues when necessary. The desire and ability to work in a fast-paced, collaborative environment is essential for success.

Key job responsibilities
- Triage incoming Incidents related to office infrastructure within the defined target times, using judgment to determine if an incident requires troubleshooting, or routing to a service manager team.
- Correlate concurrent Incidents that are related to a common root cause, and aggregate them into a single parent incident.
- Effectively use runbook and judgement to determine the scope and severity of an incident, and involve stakeholder teams as necessary.
- Effectively communicate regarding office infrastructure health trends as they happen, but also for weekly, monthly and quarterly business reviews.
- Ability to spot potential improvements to existing processes and procedures. Advocate for an ever improving in office customer experience.

About the team
Operations Management Center (OMC) within IT Services is the primary point of triage for corporate incidents across Network, Print, and AV (Audio Visuals) infrastructure systems. Triaging is a critical process enabling correlation, alerting, and engagement to reduce infrastructure down time. Our responsibility is to process incoming volumes by adhering to Standard Operating Procedures (SOPs), dispatching, triaging, resolving issues, or escalating to cross-functional teams or higher tiers of support, following a 24/7/365 follow-the-sun model. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 57,400.00 - 95,900.00 CAD annually

Apply About employer

More about this job

Responsibilities

Triage office infrastructure incidents across network, print, and audio-visual services, troubleshoot or route issues, correlate incidents with shared causes, and escalate complex problems to the appropriate teams. Monitor and communicate infrastructure health and trends, follow established procedures, and identify improvements that enhance the in-office customer experience.

Requirements

Candidates need at least two years of software development or technical support experience, along with scripting experience in modern programming languages and the ability to troubleshoot and debug technical systems. Preferred qualifications include knowledge of web services, distributed systems, web application development, hardware and software RAID, REST services, XML, and JSON.

Skills

Technical Support
Incident Triage
Troubleshooting
Debugging
Scripting
Incident Management
Root Cause Correlation
Runbook Use
Standard Operating Procedures
Stakeholder Communication
Network Infrastructure
Audio-Visual Systems
Print Services
Process Improvement
REST Web Services
XML and JSON

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Operations Management Center
IT Services
Corporate Infrastructure Services
Technical Support
Tier I Support
Incident Triage
Incident Management
Standard Operating Procedures
Runbooks
Network Infrastructure
Audio-Visual Systems
Print Services
Troubleshooting
Debugging
Scripting
Modern Programming Languages
Web Services
Distributed Systems
Web Application Development
Hardware RAID
Software RAID
REST Web Services
XML
JSON
Root Cause Analysis
Follow-the-Sun Support
Process Improvement

Report this job