Find work in Canada.

343,710 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
PH
Shift manager - fast food restaurant
Pizza Hut
Bonnyville, AB
- From $18.5 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 4 mins ago
FB
Manager, beauty shop
Fashion Brows
Winnipeg, MB
- From $33.5 CAD / hour
- Full-time
- On-site
Added 5 mins ago
PC
Project Engineer
Pattillo Construction Corporation
Montreal, QC · Urban agglomeration of Montreal, QC
- Volunteer
Assist Project Manager and Asst. Project Manager with the planning and daily execution of the construction project. Responsible for maintaining certain aspects of the project schedule as…
Added 5 mins ago
TH
Restaurant manager
Tim Hortons Québec
Sherwood Park, AB
- Full-time
Added 5 mins ago
RG
Restaurant manager
Rickys Group of Family-Style Restaurants
Leduc, AB
- Full-time
Added 5 mins ago
SF
Project Engineer
Soletanche Freyssinet
Vancouver, BC
- Full-time
Prepare service offers and ensure customer follow-ups
Added 5 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 5 mins ago
CO
Clerk-Receptionist - Bilingual (English/French)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 5 mins ago
WP
Condo Property Manager
Weigel Property Management
Kitchener, ON
- Full-time
…Management is also known for its diplomatic, resident-focused service, helping boards and residents navigate challenging issues with professionalism and…
Added 5 mins ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 USD / year
- Full-time
We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most…
Added 5 mins ago
TF
Outside Sales Representative / Account Manager
The Fastener Group Ltd.
Surrey, BC
- Full-time
…strong relationships by providing reliable products, responsive service, and industry-specific expertise. Team members join a stable, growth-focused organization that values…
Added 5 mins ago
IO
Heating Service Technician - Gas
Irving Oil
Dartmouth, NS
- Full-time
As a Gas Heating Service Technician you will complete jobs requested by our customers and solve their issues through diagnostic troubleshooting, doing routine maintenance on their existing…
Added 5 mins ago
TH
Merchandising Execution Associate Part Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 mins ago
LL
catering service manager
La Luce Ristorante
Toronto, ON · North York, ON
- Full-time
Added 5 mins ago
S
Weekend Visitor Services Representative
SaskCulture
Yorkton, SK
- Internship
Experience in retail sales or customer service is an asset.
Added 5 mins ago
AI
Strategic Sourcing Manager
American Iron & Metal (AIM)
Montreal, QC
- Full-time
Reporting to the Director, Procurement, the Strategic Sourcing Manager is responsible for leading the organization’s strategic sourcing function and developing sourcing strategies aimed at…
Added 5 mins ago
TH
Order Picker Part Time - 7160 North Bay
The Home Depot Canada
North Bay, ON
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 8 mins ago
Senior Project Manager
BWXT
Peterborough, ON
We are looking for a Senior Project Manager for our Peterborough, Ontario site. BWXT NEC's Fuel Handling and Engineered Solutions group is involved in the design, manufacture, development,…
Added 8 mins ago
E
Manager Regulatory & Management Reporting
EPCOR
AB · Edmonton, Alberta
- Full-time
As the Regulatory and Management Reporting Manager, you’ll oversee the financial and regulatory reporting that supports Energy Services. Reporting to the Associate Director, Finance, you’ll…
Added 8 mins ago
CT
Parts Manager - Truck & Heavy Equipment
Custom Truck One Source
Ayr, ON
- $75,000 to $85,000 USD / year
- Full-time
Work with the Service and Production Manager to ensure a timely turnaround of parts needed for internal jobs.
Added 8 mins ago
Senior Product Designer, Rider
Lyft
Toronto, ON
…allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of…
Added 8 mins ago
MH
Community Coordinator - Warranty
Mattamy Homes
Oakville, ON · Milton, ON
- Full-time
The Community Coordinator – Warranty provides exceptional customer service to Mattamy homeowners, trade partners and internal staff while performing office administration duties to ensure…
Added 8 mins ago
Senior Superintendent
Aecon
Toronto, ON · Scarborough, ON
…Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers farther into Scarborough. It will extend from Kennedy Station to Sheppard Avenue and McCowan…
Added 8 mins ago
NC
Maintenance Worker
Neighbours Community Homes
Canada
- Full-time
…Worker works independently and with the team to provide good customer service and a quality housing…
Added 8 mins ago
NC
Property Services Administrator
Neighbours Community Homes
Canada
- Full-time
Receive all incoming invoices, print, date stamp and distribute to the appropriate Coordinator / Manager.

Amazon

ITS Support Eng I (OMC), OMC

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Description

We are looking to hire a highly motivated, best-in-class ITS Support Eng I (OMC) to join our growing team within Corporate Infrastructure Services. The ITS Support Eng I (OMC) will work closely with both internal customers, on-prem technicians and service owners to provide Tier I support for large scale, enterprise class network, AV, and print services. This position serves as the first line of response for infrastructure incidents and is responsible for ensuring an exceptional Amazonian in-office experience, proactively addressing issues before customers are even aware of them. ITS Support Eng I (OMC) engineers are expected to follow established best practices and standard operating procedures to triage incidents, perform initial troubleshooting, and escalate complex issues when necessary. The desire and ability to work in a fast-paced, collaborative environment is essential for success.

Key job responsibilities

Triage incoming Incidents related to office infrastructure within the defined target times, using judgment to determine if an incident requires troubleshooting, or routing to a service manager team.

Correlate concurrent Incidents that are related to a common root cause, and aggregate them into a single parent incident.

Effectively use runbook and judgement to determine the scope and severity of an incident, and involve stakeholder teams as necessary.

Effectively communicate regarding office infrastructure health trends as they happen, but also for weekly, monthly and quarterly business reviews.

Ability to spot potential improvements to existing processes and procedures. Advocate for an ever improving in office customer experience.

About The Team

Operations Management Center (OMC) within IT Services is the primary point of triage for corporate incidents across Network, Print, and AV (Audio Visuals) infrastructure systems. Triaging is a critical process enabling correlation, alerting, and engagement to reduce infrastructure down time. Our responsibility is to process incoming volumes by adhering to Standard Operating Procedures (SOPs), dispatching, triaging, resolving issues, or escalating to cross-functional teams or higher tiers of support, following a 24/7/365 follow-the-sun model.

Basic Qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
1+ years of troubleshooting in a multi-user high availability environment experience
1+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
1+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
1+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma

Preferred Qualifications

2+ years of computer networking experience
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 26.49 - 41.82 CAD hourly

Company - Amazon Development Centre Canada ULC - K03

Job ID: A10571859

Apply About employer

More about this job

Responsibilities

Triage corporate office infrastructure incidents across network, print, and audiovisual services, using standard procedures to assess severity, troubleshoot, correlate related incidents, and escalate or route issues. Communicate infrastructure health and trends to stakeholders, support service reviews, and identify process improvements that enhance the in-office customer experience.

Requirements

Requires a high school diploma or equivalent and at least one year of experience in Windows Server technologies, high-availability troubleshooting, PC repair and deployment, IT service delivery, networking, and corporate operating system and network support. Preferred qualifications include at least two years of computer networking experience and experience supporting video or teleconference equipment.

Skills

Incident Triage
Incident Management
Troubleshooting
Windows Server
Active Directory
Distributed File System
Print Services
Networking
DNS
DHCP
SSL
TCP/IP
Windows, Mac, and Linux Support
PC Repair and Deployment
Video Conferencing Equipment

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription Coverage
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off
Sign-On Payments
Restricted Stock Units

Visa sponsorship

Not detected in the job text

Keywords

Corporate Infrastructure Services
Operations Management Center
Incident Triage
Incident Correlation
Incident Escalation
Standard Operating Procedures
Runbooks
Network Infrastructure
Print Infrastructure
Audiovisual Systems
Windows Server
Active Directory
Distributed File System
Print Services
High-Availability Environments
PC Repair
PC Deployment
IT Service Delivery
DNS
DHCP
SSL
OSI Model
TCP/IP
Windows
Mac
Linux
Corporate Network Support
Video Conferencing
Teleconference Equipment

Report this job