Jobs in Canada

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Added 2 mins ago
Member Services Representative- St. Georges Branch
Assiniboine Credit Union
Alexander, MB · St. Georges, MB
Part-time
Reporting to the Manager, Member Service or Assistant Branch Manager, the Member Service Representative plays a key role in delivering a consistent and compelling member experience at ACU.…
Added 2 mins ago
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
Full-time · Remote
Marqeta is seeking a skilled Senior Software Engineer to contribute to the design and delivery of software solutions on our Credit Commercial Engineering Team. In this role, you will take…
Added 2 mins ago
Software Development Manager, AIO Visualization and Reporting
Amazon
Vancouver, BC
…commitments accurate. We are looking for a Software Development Manager to lead the nine engineers who own…
Added 16 mins ago
Receptionist - Administrative Assistant II / Réceptionniste - Assistant(e) Administratif(ve) II
Zebra Technologies
Montreal, QC
Full-time
Prepare name tags for new hires and collaborate with HR and IT manager to make sure that their workstation is ready for their 1st day at the office.
Added 16 mins ago
IT Project Manager (Digital / AI specialization
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Experience delivering large projects or programs with complex application delivery
Added 16 mins ago
Full Stack Engineer (.NET/ Angular)
Altis
Toronto, ON
$85 to $95 CAD / hour
Contract
…applications into scalable, cloud-enabled solutions that improve the delivery of essential services across…
Added 16 mins ago
Delivery Driver
Wilbert Funeral Services, Inc.
Vancouver, BC
Full-time
Follow delivery schedule set by the warehouse manager and deliver caskets on-time to customers with great service and respect.
Added 16 mins ago
IT Project Manager (Infrastructure / Cybersecurity)
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Experience delivering large projects or programs with complex application delivery
Added 16 mins ago
IT Senior Project Manager (SAP / Business Transformation specialization)
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Experience delivering large projects or programs with complex application delivery
Added 17 mins ago
Culinary Lead
CookUnity
Toronto, ON
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
Added 17 mins ago
Channel Strategist, Guest Retention
WestJet Group
Toronto, ON · Calgary, AB
…portfolio. You're the strategic bridge between the business and our Delivery and Enablement team, taking commercial objectives and translating them into well-crafted channel plans that…
Added 17 mins ago
Corporate Actions & Onboarding - Analyst
SGGG Fund Services Inc.
Toronto, ON
We are seeking a detail-oriented and motivated Analyst, Fund Accounting Onboarding to join our team. Reporting to the Manager, Onboarding, this role supports the onboarding, conversion, and…
Added 17 mins ago
Speech-Language Pathologist - SLP1726
Hearing and Speech Nova Scotia
NS · Central Zone, Nova Scotia
Posting Number SLP1726 (Quote this number on application documents)
Added 17 mins ago
Speech-Language Pathologist - SLP1626
Hearing and Speech Nova Scotia
Sydney Indian Reserve No. 28A, NS · Sydney, Nova Scotia
Posting Number SLP1626 (Quote this number on application documents)
Added 17 mins ago
Product Advisor Surrey Honda
OpenRoad Auto Group
Surrey, BC
Full-time
Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up.
Added 31 mins ago
Full-time Manager, Registration and Records
Algonquin College of Applied Arts and Technology
Ottawa, ON
Full-time
The Manager, Registration and Records, is responsible for overseeing the registration of all post-secondary students including full-time and part-time students, English for Academic…
Added 46 mins ago
Corporate Actions & Onboarding Analyst
SGGG Fund Services Inc.
Toronto, ON · Greater Toronto Area, Canada
$55,000 to $60,000 CAD / year
Full-time
We are seeking a detail-oriented and motivated Analyst, Fund Accounting Onboarding to join our team. Reporting to the Manager, Onboarding, this role supports the onboarding, conversion, and…
Added 46 mins ago
Application Support Manager
BULL INFORMATION SYSTEMS LIMITED
Toronto, ON
Full-time
CategorySkills: Must‐Have Skills• 8–12+ years in Application Support / Production Management within BFSI• 3–5+ years in a technical people‐management or service delivery 1lead role• Deep…
Added 46 mins ago
Accounting Assistant III
Garland Commercial Ranges
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
Reporting to the Credit Manager, this position is based 100% in-office at our Mississauga, Ontario facility.
Added 46 mins ago
Risk Manager
Green Infrastructure Partners
Markham, ON
Full-time
…project risk management across a portfolio of projects. The Risk Manager will work closely with estimating, scheduling, design/engineering, construction, and commercial from…
Added 48 mins ago
HR Business Systems Consultant
The Government of Nova Scotia
Halifax, NS
…and support to departments to ensure consistent, effective application across…
Added 48 mins ago
Superintendent Drill & Blast
Evolution Mining Limited
Red Lake, ON
The Superintendent Mine Planning, reporting to the Manager of Integrated Planning, this role offers the opportunity to lead and develop a team of Short-Term Planning Engineers and Surveyors…
Added 1 hour ago
Senior Manager, Data Security Automations & Engineering (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
…Technology Office, Security Insights & AI, Data Loss Investigations, Application Teams) to enhance organizational security posture; provide engineering expertise and enhancement solutions.…
Added 1 hour ago
Human Resources Associate
The City of Guelph
Guelph, ON
Other
…within the Human Resources Department. Reporting to the HR Manager, Talent and Organizational Development, the successful candidate will provide exceptional first-line customer service…
Added 1 hour ago
Operations Manager, AMZL
Amazon
Windsor, ON
…customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for…

Amazon

Manager II, Operations

Windsor, ON, Canada

Posting language: English
Posted: Sep 22, 2026

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Original job description

Are you a results-driven leader who thrives in a fast-paced environment where safety, people, and operational performance intersect? Amazon is looking for a Manager II, Operations to lead a team within our Delivery network. In this role, you will own the performance of your shift, driving productivity, quality, and efficiency while building a culture where every associate feels valued and supported. You will balance strategic thinking with hands-on problem solving, using data to inform decisions and coaching your team to deliver consistent results. If you are energized by leading people through change, improving processes, and making a meaningful impact at scale, this is the opportunity for you.

Key job responsibilities
- Lead and develop a team of frontline associates and process assistants, creating development plans, delivering structured feedback, and facilitating career growth conversations that strengthen your shift's talent pipeline.
- Own safety outcomes for your area by modeling protocols, proactively identifying risks, analyzing safety metrics, and integrating safety discussions into every pre-shift meeting and stand-up.
- Monitor and analyze key operational metrics across your shift, using data from multiple sources to identify trends, diagnose systemic issues, and implement solutions that improve productivity, quality, and cost performance.
- Collaborate across shifts and departments to share performance insights, align on priorities, and support site-wide initiatives that require coordinated execution.
- Plan and adjust staffing, resources, and processes to meet changing business demands, making real-time decisions that balance immediate operational needs with longer-term goals.

A day in the life
Your day begins with a review of overnight metrics and a safety-focused pre-shift meeting where you align your team on priorities. From there, you move between the floor and your workstation - coaching process assistants, troubleshooting bottlenecks, and adjusting labor plans as volume shifts. You partner with peers on adjacent shifts to ensure smooth handoffs and consistent standards. Throughout the shift, you use real-time data to make decisions, address associate questions, and drive continuous improvement in your area.

About the team
Our Delivery operations team is at the last mile of Amazon's promise to customers. We work together to Receive, Stow, and Deliver millions of items, and we are always looking for smarter, safer ways to do it. Our culture is built on collaboration, accountability, and a genuine commitment to each other's growth. We are investing in new technologies and process improvements that will shape the future of fulfillment, and your leadership will play a direct role in bringing those innovations to life. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Windsor - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Manager II, Operations leads a team within the delivery network to drive productivity, quality, and safety outcomes. They are responsible for monitoring operational metrics, managing staffing, and coaching associates to ensure efficient performance.

Requirements

Candidates must have at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent. The role requires the ability to work a flexible schedule, including weekends, nights, and holidays.

Skills

Performance management
Operational leadership
Safety management
Data analysis
Process improvement
Team development
Strategic planning
Problem solving
Lean techniques
Staffing management
Coaching
Metric monitoring
Change management
Cross-functional collaboration
Resource planning

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations management
Delivery network
Safety protocols
Productivity
Quality control
Performance metrics
Lean techniques
Process improvement
Staffing
Leadership
Data-driven decision making
Frontline management
Logistics
Fulfillment
Supply chain
Team building
Risk identification
Operational efficiency
Resource allocation
Continuous improvement

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