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Added 3 mins ago
MDRD Assistant Medical Device Reprocessing Department SJHC
St. Joseph's Health Centre, Toronto
Toronto, ON
Part-time
Document and report discrepancies in the reprocessing process to the Team Coordinators and/or Manager for continuous quality improvement
Added 3 mins ago
Associé(e) à la réception (Temps plein)
The Home Depot Canada
Boisbriand, QC
Full-time
Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise).
Added 3 mins ago
IT Project Manager (Digital / AI specialization
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client has an opportunity for an IT Project Manager (Digital / AI specialization)
Added 3 mins ago
Patient Care Manager
Mackenzie Health
Vaughan, ON
$124,157 to $158,457 CAD / year
Full-time
Reporting to the Program Director, the Patient Care Manager, NICU, Pediatrics & Woman and Child Program Outpatient Clinics is a member of the management team within the program/clinical…
Added 3 mins ago
Assistant Manager, Product Operations - Park Royal S/C
Gap
BC · West Vancouver, BC
Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 mins ago
IT Project Manager (Infrastructure / Cybersecurity)
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client has an opportunity for an IT Project Manager (Infrastructure / Cybersecurity)
Added 3 mins ago
IT Senior Project Manager (SAP / Business Transformation specialization)
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client has an opportunity for an IT Senior Project Manager (SAP / Business Transformation specialization)
Added 5 mins ago
Culinary Lead
CookUnity
Toronto, ON
…the rules, procedures, and standards defined for the Culinary area's objectives across different locations. This position is vital for maintaining best practice standards and ensuring…
Added 5 mins ago
Technician- The BMW Store
OpenRoad Auto Group
Vancouver, BC
Full-time
Keep shop area neat, clean and free of safety hazards.
Added 5 mins ago
Licensed Technician - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
Full-time
Keep the shop area neat, clean, and free of safety hazards.
Added 18 mins ago
Catering Sous Chef
Dexterra Group
Mississauga, ON
Full-time
Under the general supervision of the Chef Manager, the Sous Chef oversees procuring, organizing, planning, preparing and/or directing the preparation of all catering events. This role also…
Added 19 mins ago
Maintenance Technician
Bosa Properties Inc.
Vancouver, BC
…property management professionals. Reporting to the Operations Manager this individual will have a unique opportunity to work alongside the building management to provide a safe, customer…
Added 33 mins ago
Registered Practical Nurse – Outpatient Mental Health #476-26
Brightshores Health System
Owen Sound, ON
Full-time
Reporting to the Manager of Outpatient Mental Health Services, the RPN will implement and monitor services to meet the needs of individuals with significant mental health issues following…
Added 33 mins ago
Manager, Auto Service Operations
Canadian Tire Corporation
Mississauga, ON
Full-time
Reporting to the AVP, Auto Service and Operations, the role of the Manager, Auto Service Operations is to improve in-store processes, strengthen operational execution, and support growth…
Added 33 mins ago
Manager - Guest Experience
Sheraton Hotels & Resorts
Toronto, ON
Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 33 mins ago
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 33 mins ago
Accounting Assistant III
Garland Commercial Ranges
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
…typically not complex. May influence others within the job area through explanation of facts, policies, and practices. Quick thinking and problem-solving…
Added 33 mins ago
Director of Human Resources
Marriott International
Calgary, AB
Full-time
The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human…
Added 35 mins ago
High Voltage Electrical Technician
Spark Power
Hamilton, ON
$50 to $60 CAD / hour
Full-time
…looking for a High Voltage (NETA) Technician within the GTA area. As a High Voltage (NETA) Technician, you will be performing a wide range of electrical testing, maintenance, and…
Added 35 mins ago
Licensed Practical Nurse (LPN) - Concordia Place
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 50 mins ago
Personal Support Worker (PSW)
CarePartners
Welland, ON
Part-time
…daily living under the supervision of our Personal Support…
Added 50 mins ago
Manager of Clinic Services (Administrative Leader) - Abbotsford BC
CBI Health
Abbotsford, BC
Full-time
The Manager of Clinic Services, reporting to the Area Director, is responsible for creating a clinic environment that reflects CBI Health’s purpose, values, and client promise. This role…
Added 50 mins ago
Human Resources Associate
The City of Guelph
Guelph, ON
Other
Service Area: Corporate Services Department: Human Resources Work Location: City Hall, 1 Carden Street Work Mode: In PersonJob Type and Duration: Permanent, Full Time Vacancy Position…
Added 50 mins ago
Environmental Attendant - Alternative Level of Care (Church RCC)
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
…of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital,…
Added 50 mins ago
Environmental Attendant - Alternative Level of Care (Church RCC)
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
…of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital,…

Amazon

Manager II, Operations

Windsor, ON, Canada

Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Are you a results-driven leader who thrives in a fast-paced environment where safety, people, and operational performance intersect? Amazon is looking for a Manager II, Operations to lead a team within our Delivery network. In this role, you will own the performance of your shift, driving productivity, quality, and efficiency while building a culture where every associate feels valued and supported. You will balance strategic thinking with hands-on problem solving, using data to inform decisions and coaching your team to deliver consistent results. If you are energized by leading people through change, improving processes, and making a meaningful impact at scale, this is the opportunity for you.

Key job responsibilities
- Lead and develop a team of frontline associates and process assistants, creating development plans, delivering structured feedback, and facilitating career growth conversations that strengthen your shift's talent pipeline.
- Own safety outcomes for your area by modeling protocols, proactively identifying risks, analyzing safety metrics, and integrating safety discussions into every pre-shift meeting and stand-up.
- Monitor and analyze key operational metrics across your shift, using data from multiple sources to identify trends, diagnose systemic issues, and implement solutions that improve productivity, quality, and cost performance.
- Collaborate across shifts and departments to share performance insights, align on priorities, and support site-wide initiatives that require coordinated execution.
- Plan and adjust staffing, resources, and processes to meet changing business demands, making real-time decisions that balance immediate operational needs with longer-term goals.

A day in the life
Your day begins with a review of overnight metrics and a safety-focused pre-shift meeting where you align your team on priorities. From there, you move between the floor and your workstation - coaching process assistants, troubleshooting bottlenecks, and adjusting labor plans as volume shifts. You partner with peers on adjacent shifts to ensure smooth handoffs and consistent standards. Throughout the shift, you use real-time data to make decisions, address associate questions, and drive continuous improvement in your area.

About the team
Our Delivery operations team is at the last mile of Amazon's promise to customers. We work together to Receive, Stow, and Deliver millions of items, and we are always looking for smarter, safer ways to do it. Our culture is built on collaboration, accountability, and a genuine commitment to each other's growth. We are investing in new technologies and process improvements that will shape the future of fulfillment, and your leadership will play a direct role in bringing those innovations to life. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Windsor - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Manager II, Operations leads a team within the delivery network to drive productivity, quality, and safety outcomes. They are responsible for monitoring operational metrics, managing staffing, and coaching associates to ensure efficient performance.

Requirements

Candidates must have at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent. The role requires the ability to work a flexible schedule, including weekends, nights, and holidays.

Skills

Performance management
Operational leadership
Safety management
Data analysis
Process improvement
Team development
Strategic planning
Problem solving
Lean techniques
Staffing management
Coaching
Metric monitoring
Change management
Cross-functional collaboration
Resource planning

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations management
Delivery network
Safety protocols
Productivity
Quality control
Performance metrics
Lean techniques
Process improvement
Staffing
Leadership
Data-driven decision making
Frontline management
Logistics
Fulfillment
Supply chain
Team building
Risk identification
Operational efficiency
Resource allocation
Continuous improvement

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