Jobs in Canada

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Added 4 mins ago
Manager, Health And Safety
Commissionaires Ottawa
Ottawa, ON · Greater Ottawa Metropolitan Area
$100,000 to $118,000 CAD / year
Full-time
Commissionaires Ottawa is seeking an experienced and proactive Manager, Health and Safety (H&S) to lead the organization’s occupational and non-occupational health, safety, wellness, and…
Added 4 mins ago
Receptionist - Administrative Assistant II / Réceptionniste - Assistant(e) Administratif(ve) II
Zebra Technologies
Montreal, QC
Full-time
Prepare name tags for new hires and collaborate with HR and IT manager to make sure that their workstation is ready for their 1st day at the office.
Added 4 mins ago
Manager, Projects & Operations
United Way British Columbia
Prince George, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 4 mins ago
CORPORATE TRAVELLER - CUSTOMER SUCCESS MANAGER - MONTREAL, QC
Flight Centre Travel Group Canada
Quebec, QC
Full-time
As a Customer Success Manager with Corporate Traveller, you will play a critical role in driving customer retention, revenue growth, and long-term client success. You'll manage a portfolio…
Added 4 mins ago
Manager, Projects & Operations
United Way British Columbia
Kamloops, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 4 mins ago
IT Project Manager (Digital / AI specialization
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client has an opportunity for an IT Project Manager (Digital / AI specialization)
Added 4 mins ago
Benefits Coordinator
Arbor Memorial Inc.
Toronto, ON
$55,000 to $60,000 CAD / year
Full-time
Under the supervision of the Senior Manager, Pension, Benefits and Wellness and following company policies and procedures; supports the day-to-day administration of employee benefits and…
Added 4 mins ago
Full Stack Engineer (.NET/ Angular)
Altis
Toronto, ON
$85 to $95 CAD / hour
Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 4 mins ago
Partnerships Marketing Manager
Breakthrough Academy
Vancouver, BC
Full-time
Added 4 mins ago
Manager, Projects & Operations
United Way British Columbia
Kelowna, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 4 mins ago
Manager, Projects & Operations
United Way British Columbia
Burnaby, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 4 mins ago
Manager, Projects & Operations
United Way British Columbia
Victoria, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 4 mins ago
Manager, Projects & Operations
United Way British Columbia
Nanaimo, BC
$91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 4 mins ago
Duty Counsel - Criminal and Family (20 months)
Legal Aid Ontario
ON · Simcoe, ON
Contract
Added 4 mins ago
Psychiatrist, Access and Assessment Centre
Vancouver Coastal Health
Vancouver, BC
Part-time
…individual needs. Please direct further questions to the medical…
Added 4 mins ago
Program Manager
Outlier Search Group
Vancouver, BC · Greater Vancouver, BC
Full-time
As Program Manager, you’ll provide strategic and operational leadership across established community programs, working closely with schools, community partners, volunteers, and internal…
Added 4 mins ago
Director, Portfolio Operations & Performance
Marcon
Vancouver, BC
$165,000 to $180,000 CAD / year
Full-time
…Hotel Operations, including leadership of the Regional Property Manager and Hotel Manager. You will strengthen operating performance while ensuring operating leaders maintain clear…
Added 4 mins ago
Assistant Manager, Product Operations - Park Royal S/C
Gap
BC · West Vancouver, BC
Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 4 mins ago
SAP R2R Test Lead-FICO
VBeyond Corporation
Mississauga, ON
Contract
Experience with ALM, Jira, or SAP Solution Manager and Agile delivery environments.
Added 4 mins ago
IT Project Manager (Infrastructure / Cybersecurity)
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client has an opportunity for an IT Project Manager (Infrastructure / Cybersecurity)
Added 4 mins ago
IT Senior Project Manager (SAP / Business Transformation specialization)
Addmore Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client has an opportunity for an IT Senior Project Manager (SAP / Business Transformation specialization)
Added 5 mins ago
Sr. Software Development Engineer in Test (Agentic)
Dialpad
Kitchener, ON
This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.
Added 5 mins ago
Culinary Lead
CookUnity
Toronto, ON
Oversee the end-of-shift cleanliness assessment of all stations and report any deviations to the Supervisor and Manager.
Added 5 mins ago
Channel Strategist, Guest Retention
WestJet Group
Toronto, ON · Calgary, AB
Reporting to the Senior Manager, Guest Retention & Engagement, you'll engage directly with stakeholders across the business to understand what they need and why it matters, then design the…
Added 5 mins ago
Produce Clerk (Full Time)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Cambridge, ON
Full-time
Any other duties as assigned by the Store Manager

Amazon

Manager II, Operations

Windsor, ON, Canada

Posting language: English
Posted: Sep 22, 2026

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Original job description

Are you a results-driven leader who thrives in a fast-paced environment where safety, people, and operational performance intersect? Amazon is looking for a Manager II, Operations to lead a team within our Delivery network. In this role, you will own the performance of your shift, driving productivity, quality, and efficiency while building a culture where every associate feels valued and supported. You will balance strategic thinking with hands-on problem solving, using data to inform decisions and coaching your team to deliver consistent results. If you are energized by leading people through change, improving processes, and making a meaningful impact at scale, this is the opportunity for you.

Key job responsibilities
- Lead and develop a team of frontline associates and process assistants, creating development plans, delivering structured feedback, and facilitating career growth conversations that strengthen your shift's talent pipeline.
- Own safety outcomes for your area by modeling protocols, proactively identifying risks, analyzing safety metrics, and integrating safety discussions into every pre-shift meeting and stand-up.
- Monitor and analyze key operational metrics across your shift, using data from multiple sources to identify trends, diagnose systemic issues, and implement solutions that improve productivity, quality, and cost performance.
- Collaborate across shifts and departments to share performance insights, align on priorities, and support site-wide initiatives that require coordinated execution.
- Plan and adjust staffing, resources, and processes to meet changing business demands, making real-time decisions that balance immediate operational needs with longer-term goals.

A day in the life
Your day begins with a review of overnight metrics and a safety-focused pre-shift meeting where you align your team on priorities. From there, you move between the floor and your workstation - coaching process assistants, troubleshooting bottlenecks, and adjusting labor plans as volume shifts. You partner with peers on adjacent shifts to ensure smooth handoffs and consistent standards. Throughout the shift, you use real-time data to make decisions, address associate questions, and drive continuous improvement in your area.

About the team
Our Delivery operations team is at the last mile of Amazon's promise to customers. We work together to Receive, Stow, and Deliver millions of items, and we are always looking for smarter, safer ways to do it. Our culture is built on collaboration, accountability, and a genuine commitment to each other's growth. We are investing in new technologies and process improvements that will shape the future of fulfillment, and your leadership will play a direct role in bringing those innovations to life. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Windsor - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Manager II, Operations leads a team within the delivery network to drive productivity, quality, and safety outcomes. They are responsible for monitoring operational metrics, managing staffing, and coaching associates to ensure efficient performance.

Requirements

Candidates must have at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent. The role requires the ability to work a flexible schedule, including weekends, nights, and holidays.

Skills

Performance management
Operational leadership
Safety management
Data analysis
Process improvement
Team development
Strategic planning
Problem solving
Lean techniques
Staffing management
Coaching
Metric monitoring
Change management
Cross-functional collaboration
Resource planning

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations management
Delivery network
Safety protocols
Productivity
Quality control
Performance metrics
Lean techniques
Process improvement
Staffing
Leadership
Data-driven decision making
Frontline management
Logistics
Fulfillment
Supply chain
Team building
Risk identification
Operational efficiency
Resource allocation
Continuous improvement

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