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Added 2 months ago
Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment…
Added 4 months ago
Digital Solutions Analyst
Government of Alberta
Edmonton, Alberta
Reporting to the Manager, Digital Transformation, the Digital Solutions Analyst is a key resource in the mandate of the ALSS Modernization Office with operational responsibility for…
Added 4 months ago
Manager, Program Planning
Government of Alberta
Edmonton, Alberta
Externally, this position supports the effective administration and oversight of primary health care programs and grants, helping ensure public funds are used appropriately and program…
Added 2 months ago
TS
Shelter Worker - Casual
The Salvation Army in Canada
Vancouver, BC
- Part-time
…with our four organizational values of hope, service, dignity and stewardship, we compassionately serve others through the provision of community meals and supports, residential programs…
Added 2 months ago
IW
Coordinator Region Office Operations
IG Wealth Management
Quebec, QC
- Internship
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 2 months ago
R
Field Service Advisor
Rivian
Laval, QC
- Full-time
Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum learning effectiveness
Added 2 months ago
SE
Manager, E-commerce Category Management
Samsung Electronics
Mississauga, ON
- Full-time
The DTC (S.com & SES) Category Manager, reporting to the Sr. Manager Category Management MX DtC, is responsible for assisting in regard to the inter-business communications, product…
Added 2 months ago
LH
Physiotherapist - Canada Games Centre
Lifemark Health Group
Halifax, NS
- Full-time
Stay current with best practices through continuous learning and professional development.
Added 2 months ago
TH
Senior Client Program Manager
TELUS Health
Toronto, ON
- Full-time
Experience & Expertise - Must Have
Added 2 months ago
N
Senior Software Engineer
Nutrien
Saskatoon, SK
- Full-time
This position plays a key role in the digital development team within Nutrien’s IT Digital Delivery Center (DDC). The DDC oversees and executes design, development, and delivery of digital…
Added 2 months ago
N
Sr Analyst, Retail, Regional Finance
Nutrien
Calgary, AB
- Full-time
Lead financial training and development sessions for Regional, Divisional, and Branch personnel
Added 2 months ago
N
Senior Software Engineer
Nutrien
Calgary, AB
- Full-time
This position plays a key role in the digital development team within Nutrien’s IT Digital Delivery Center (DDC). The DDC oversees and executes design, development, and delivery of digital…
Added 2 months ago
Accountant - Accounting Operations & Systems
Munich Re
Toronto, ON
Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
Added 2 months ago
Manager, Immigration Policy and Program Strategic initiatives
Government of Alberta
Edmonton, AB
Job Title: Manager, Immigration Policy and Program Strategic initiatives
Added 2 months ago
Senior Accommodation Planner
Government of Alberta
Edmonton, AB
Reporting to the Manager, Administrative Services, the Senior Accommodation Planner provides specialized accommodation planning, analysis, advice and coordination to support EPA program…
Added 2 months ago
Principal Technical Program Manager, AFT Quality
Amazon
Toronto, ON
We operate at a nexus of machine learning, computer vision, robotics, and healthy measure of hard-earned expertise in operations to build automated, algorithmic approaches to solving these…
Added 2 months ago
SB
Retail General Manager
Staples Business
Saskatoon, SK
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 2 months ago
Government Relations Summer Student
ARC Resources Ltd.
Calgary, AB
We are currently seeking a Government Relations Summer Student to join our Government Relations team. Reporting to the Manager, Government Relations and Policy, the successful candidate…
Added 2 months ago
TE
National Manager, World Financial Group (WFG)
THE EMPIRE LIFE INS. CO
Vancouver, BC · Toronto, ON
- Full-time
LLQP License required; CFP, CLU, or CSC preferred
Added 2 months ago
Director, Stakeholder Relations
Government of Alberta
Edmonton, AB
Systems Thinking: Takes a holistic and long-term view of Indigenous education priorities, stakeholder relationships, policy development and program impacts to support outcomes aligned with…
Added 6 months ago
KB
Opportunities for Assistant Store Manager
Kent Building Supplies
Charlottetown, Prince Edward Island
- Full-time
…leaders who are passionate about retail, customer experience, and team development. We invite interested candidates to express their interest in potential Assistant Store Manager…
Added 6 months ago
DD
SUPPLY INTERPRETER (American Sign Language)
Durham District School Board
Whitby, Ontario
- Internship
Senior Manager and Clinical Lead - Speech Language and Hearing Services
Added 6 months ago
DC
AI Software Developer - Intermediate
Delta Controls
Surrey, British Columbia
- Full-time
Work Location: Hybrid (In-office 3 days per week, subject to change)
Added 6 months ago
PH
Patient Transfer Escort, Minimum and Medium Security Units - BC Mental Health & Substance Use Services
Provincial Health Services Authority
Vancouver, British Columbia
- Full-time
…located in Coquitlam, B.C., on the traditional, ancestral, and unceded core territory of the kwikwəƛ̓əm First Nation (Kwikwetlem). We treat people who have been found not criminally…
Added 6 months ago
X
Engineering Manager, Data
Xsolla
Canada
- Full-time
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a…

Amazon

Principal Technical Program Manager, AFT Quality

Toronto, ON, Canada

Apply on amazon.jobs About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 11, 2026

Original job description

A fulfillment center can appear to be a chaotic place. With millions of items moving in and out of an area twice as large as your average theme park every day, a quick peek under the roof would reveal a manic scene. You would see associates, machinery, vehicles, robots, and packages flying about at break-neck speeds and accessing a breathtaking number of shelves and bins that store products. In reality, however, this activity is all highly organized and orchestrated by software, with each movement carefully planned and optimized. There are times when mistakes occur though, and products disappear, reappear in strange places, are damaged, or worse. When that happens, how does a fulfillment center operating at that size, speed, and scale recover gracefully and with minimal cost? How do we ensure that we meet our commitments to our customers and merchants? How do we find a needle in a haystack when we’re constantly shuffling the haystack around? And how do we do it at extreme scale in an environment of constant growth?

That’s where we come in, the AFT Quality team. Our goal is to prevent entropy in a system in which there are billions of transactions driven by human and robotic input across hundreds of millions of items every year. We must ensure that the virtual and physical state of the world is aligned inside hundreds of Amazon’s fulfillment centers globally. When our job is done well, mistakes are corrected quickly, and products are always ready to sell and ship.

We operate at a nexus of machine learning, computer vision, robotics, and healthy measure of hard-earned expertise in operations to build automated, algorithmic approaches to solving these problems at minimal cost. We create cutting edge software, building automated processes and workflows in the most complex operational problem space in the business world.

Key job responsibilities
-Define the strategy and roadmap for solving the complex, ambiguous problems that emerge throughout fulfillment operations, driving org-wide alignment on the path forward.
-Partner with customers and stakeholders to shape the requirements and specifications that define new product offerings from the ground up.
-Collaborate with scientists to apply state-of-the-art artificial intelligence technologies, including computer vision, to overcome challenges unique to the scale of the "everything store."
-Own the end-to-end delivery of large-scale programs that advance the organization's long-term goals of improving customer satisfaction and lowering costs.
-Lead high-stakes initiatives that cut across organizational boundaries, uniting disparate teams around a single outcome.
-Communicate initiative status and strategy to senior leadership and stakeholders, keeping them aligned and bought in.
-Engage with executives, principal engineers, managers, scientists, and product owners to drive resolution on contentious technical topics.
-Invent the mechanisms and metrics that turn ambiguous, complex initiatives into measurable, trusted impact.
-Understand system architectures deeply enough to challenge engineering teams, spot risks in technical proposals, and foster simplifications.
-Dive deep into the data or the code to unearth hidden opportunities and crack the toughest problems.
-Mentor TPMs and engineers, participate in promotions for senior employees, and contribute to talent development across the organization.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverview

AFT’s Quality organmization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition.
Basic Qualifications: - 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications: - 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 157,600.00 - 263,200.00 CAD annually

Apply on amazon.jobs About employer

More about this job

Responsibilities

Define the strategy and roadmap for complex fulfillment operations while driving organizational alignment. Lead high-stakes, cross-functional initiatives and collaborate with scientists to implement AI and computer vision solutions.

Requirements

Requires over 10 years of experience working with engineering teams and 7+ years in technical product or program management. Candidates must also possess at least 5 years of software development experience.

Skills

Technical program management
Software development
Cross-functional leadership
Artificial intelligence
Computer vision
Operations management
Strategic planning
Stakeholder management
System architecture
Data analysis
Mentorship
Process improvement
Release management
Robotics
Machine learning

Benefits

Medical coverage
Dental coverage
Vision coverage
Maternity leave
Parental leave
Paid time off
RRSP plan
Deferred profit sharing plan
Life insurance
AD&D insurance

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Fulfillment Operations
Artificial Intelligence
Computer Vision
Machine Learning
Robotics
Software Development
Cross-functional Teams
Strategy
Roadmap
System Architecture
Automation
Inventory Management
Data Science
Leadership
Mentorship
Process Optimization
Stakeholder Management
Scalability
Operations

Seniority

Lead

Perks

Generous paid time off
Parental leave
Retirement plan
Performance bonus
Stock or equity

Languages

English

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Work requirements

Jobs in Canada