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Added 3 months ago
Lead Call Centre Agent
The Talent Team at Perimeter Aviation
Winnipeg, MB
Reporting to the Base Manager, the Lead Call Center Agent is responsible for making informed decisions without compromising policies/procedures. This individual will demonstrate strong…
Added 3 months ago
Principal Technical Program Manager, Campaign Management
Amazon
Toronto, ON
…specialized teams cover campaign dashboards and analytics, bulk operations at scale, AI-powered experiences, advertiser workflow simplification, and frameworks. Together we own the full…
Added 1 month ago
A
Front Desk Agent (Part-Time)
AccorHotel
Toronto, ON
- Part-time
Added 4 months ago
S
Customer Service Agent 2-PT-Bilingual-Windsor
Serco
Windsor, Ontario
- Part-time
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Added 4 months ago
T
Senior Director, Customer Success Operations & AI
TouchBistro
Toronto, Ontario
- $180,000 to $200,000 CAD / year
- Full-time
This is not a traditional CS Ops role. You’ll own the systems, data, and AI that power how we onboard, support, retain, and grow our customers and evolve it into a more intelligent,…
Added 4 months ago
P&
Responsable principal(e) de l’industrialisation avancée /Advanced Industrialisation Lead
Pratt & Whitney
Longueuil, Quebec
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 4 months ago
AS
Bilingual Shelter Security Officer - Full Time (Fredericton)
Admiral Security and Investigations
Fredericton, New Brunswick
- $20 to $23 CAD / week
- Full-time
Resident Support Presence: Maintain a visible, approachable presence to support residents while enforcing rules respectfully and consistently.
Added 3 months ago
CH
Lead Front Desk Agent
Concord Hospitality Enterprises
AB
- Full-time
We are seeking a passionate and service-driven Lead Front Desk Agent to support the daily operation of our Front Office team. This hands-on leadership role is responsible for providing…
Added 1 month ago
Senior Manager, Long-Term Planning
HelloFresh
Toronto, ON
A Change Agent: You are comfortable driving process adoption in an environment transitioning from siloed operations to integrated planning.
Added 4 months ago
DS
Agentic AI Engineer
D3 Security Management Systems
Vancouver, BC
- Full-time
D3 Security is transforming SecOps with Morpheus, our AI-driven Autonomous Security Operations Center (ASOC) platform. Morpheus automates Tier 1–3 analyst work with unmatched precision,…
Added 2 months ago
General Manager - Canada West Harvest Centre
CLAAS
Saskatoon, SK
…position consistently ensures the highest level of customer support and service to its customers. The role is responsible for leading a dealership brand and culture that is fully aligned…
Added 2 months ago
Senior Machine Learning Engineer
Fitch Group
Toronto, ON
…Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch…
Added 1 month ago
SI
Ramp Services Agent ($23/h) YYZ
Swissport International AG
Mississauga, ON
- Part-time
To provide all necessary and required under-wing ground support services as contracted by the customer, to include but not be limited to loading and unloading baggage and cargo,…
Added 4 months ago
C
Engineering Manager - Platform
Clipboard
Remote, Canada
- $200,000 to $375,000 USD / year
- Full-time
- Remote
…from design and implementation through deployment and ongoing support. Engineers at Clipboard have real autonomy over their work and are expected to take full ownership of what they build.…
Added 2 months ago
Customer Service Agent
CityofOttawa
Ottawa, ON
Job Category: Administrative and Support Services
Added 3 months ago
B
AI Scientist & Engineer, Assurance Innovation Lab
BDO
London, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Markham, ON · Vancouver, BC
- Full-time
…alongside other functions nationally - including our Innovation Operations, AI Studio – Central Lab, Central Data Team, and Innovation & Change (I&C) - you will help ideate, design,…
Added 3 months ago
F
Signing Agent- Province of Saskatchewan (Regina)
FCT
SK · Sales, SK
- Part-time
…seeking an individual contractor to fulfill the role of Signing Agent in the following…
Added 3 months ago
TS
Cable Sales Agent
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and…
Added 3 months ago
D
Advisory Agent, Member and Client Experience, Gaspésie-Îles-de-la-Madeleine
Desjardins
Quebec, QC
- Part-time
Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own.
Added 3 months ago
AI
Vice President, Energy, Resources, & Renewables
Axis Insurance Managers Inc
Calgary, AB
- Full-time
Coaching and mentoring support staff, on an on-going basis
Added 3 months ago
TS
Entry-Level Cable Sales Agent (Full-Time)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
- Other
We are looking for sales representatives to support consumer and business outbound sales programs for commercial clients. In this role, you will make outbound calls to prospects and…
Added 3 months ago
TS
Entry-Level Contact Center Agent (Full-Time)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
- Other
We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries,…
Added 3 months ago
TS
Call Centre Agent
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and…
Added 3 months ago
TS
Customer Service Agent (Hiring Immediately)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support…
Added 3 months ago
TS
Customer Service Agent
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Other
…companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and…

Amazon

Principal Technical Program Manager, Campaign Management

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Jul 21, 2026

Original job description

Amazon Advertising generated $60 billion+ in revenue in 2025 and continues to grow at 20%+ year-over-year, making it one of the largest and fastest-growing digital advertising businesses in the world. The Campaign Management team builds the software that over a million advertisers use every day to manage, optimize, and scale their campaigns across this ecosystem. Our systems serve hundreds of millions of page views monthly and are used by everyone from small sellers running their first campaign to the world's largest agencies managing thousands simultaneously.

We are an engineering organization based in Toronto, New York, and Seattle. Five specialized teams cover campaign dashboards and analytics, bulk operations at scale, AI-powered experiences, advertiser workflow simplification, and frameworks. Together we own the full lifecycle of how advertisers manage their campaigns on Amazon.

This is an exciting time to join. We are evolving from traditional campaign tooling into intelligent, AI-native advertiser experiences. We shipped our first AI-powered campaign agent to production this year, and the pace of innovation is accelerating. The technical surface area is broad and rewarding: frontend experiences at scale, backend APIs serving millions of advertisers, deep metrics and analytics systems, and emerging AI architectures.

We are looking for a Principal Technical Program Manager to lead our most impactful cross-team programs. You will define strategy for multi-quarter initiatives, drive technical alignment across distributed systems, and partner closely with engineering, product, and science leaders to deliver outcomes that matter for advertisers. You will work directly with Director and VP-level stakeholders and have meaningful ownership over what gets built and how it ships.

The right person for this role brings strong technical depth, thrives in ambiguity, and energizes the teams around them. You will build the mechanisms and operational practices that help a high-performing organization move even faster. This is a high-ownership, high-impact role with direct visibility to senior leadership in one of Amazon's most dynamic businesses, based in Toronto with strong local team and leadership presence. Basic Qualifications: - 7+ years of working directly with engineering teams experience
- 7+ years of technical product or program management experience
- 5+ years of software development experience
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition Preferred Qualifications: - 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience with AI/ML or LLM-powered product architectures in production

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 157,600.00 - 263,200.00 CAD annually

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More about this job

Responsibilities

Lead high-impact cross-team programs to define strategy for multi-quarter initiatives and drive technical alignment across distributed systems. Partner with engineering, product, and science leaders to deliver AI-native advertiser experiences and operational practices.

Requirements

Requires over 7 years of experience in technical program management and working with engineering teams, plus at least 5 years of software development experience. Candidates must have a proven track record in system architecture, roadmap definition, and managing complex cross-functional programs.

Skills

Technical Program Management
Software Development
System Architecture
Roadmap Strategy
Cross-functional Leadership
AI/ML Product Architecture
LLM
Design Patterns
Scaling Systems
Release Coordination
Stakeholder Management
Technical Alignment

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life Insurance
AD&D Insurance
Deferred Profit Sharing Plan (DPSP)
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Campaign Management
Digital Advertising
AI-Native
LLM
Backend APIs
Frontend Experiences
Metrics
Analytics
Distributed Systems
Software Engineering
Product Management
Technical Program Management
Scaling
Reliability
AI Architectures
Amazon Advertising

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