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Added 36 mins ago
S
Senior Manager, Integrated Marketing (Masterbrand)
sephora.com
Toronto, ON
- Full-time
As the Senior Manager, Integrated Marketing, you will play a key role on the SEPHORA Canada Marketing team as we fuel our purpose of expanding the way the world sees beauty. Driving brand…
Added 50 mins ago
PR
Sales Director
Pacific Rim Engineered Products (1987) Ltd.
Surrey, BC
- Full-time
Senior B2B sales experience in engineered products, manufacturing, industrial services or capital equipment.
Added 1 hour ago
DG
Senior Associate, Restructuring
Doane Grant Thornton LLP
Halifax, NS
- Full-time
…trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our…
Added 1 hour ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
Morgan Stanley Wealth Management provides a range of wealth management products and services for affluent individuals, businesses and institutions. These services include brokerage and…
Added 2 hours ago
BH
Clinical Excellence Manager
Bayshore HealthCare
ON · Ontario, Canada
- Full-time
The Clinical Excellence Manager, Specialty Nursing Services (SNS), reporting directly to the National Director, Quality, Risk, Patient Safety & Experience and working closely with the…
Added 2 hours ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
…Manager, Medical Affairs to lead the operations, programs and services that support roughly 1,000 credentialed staff across our growing, multi-site health…
Added 2 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
This is a management position reporting to the Inspector of Support Services. The incumbent will act in an advisory capacity to the senior police staff and Chief of Police in matters of…
Added 2 hours ago
BS
Lead ERP Consultant – Finance (CPA)
Blue Sky Consulting
AB · Alberta, Canada
- Full-time
Our clients operate across a variety of industries, including manufacturing, oil and gas services, construction, distribution, and project-based businesses.
Added 2 hours ago
AU
Security Guard - Casual
Allied Universal
Winnipeg, MB
- $19 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
WP
Senior Property Manager
Warrington PCI Management
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Warrington PCI Management is seeking an experienced Senior Property Manager to lead a commercial portfolio and deliver exceptional results for clients, tenants, and stakeholders. This is an…
Added 2 hours ago
AU
Security Guard - High Rise (Casual)
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
AU
Security Guard - Public Library Swing Shifts
Allied Universal
Hamilton, ON
- $20 CAD / hour
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
AU
Security Guard - High Rise (Overnight)
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
AU
Security Guard - Part Time
Allied Universal
Waterloo, ON
- $19 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 2 hours ago
VS
Education Assistant - School and Student Support A - Seaside Elementary
Vancouver School Board
Vancouver, BC
- Full-time
Under the direction of a senior member of the team, implement individual programs and contracts for students who are unable to function in a regular classroom setting
Added 2 hours ago
SC
Environmental Consultant, Hazardous Material (HAZMAT)
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
Education reimbursement and ongoing professional development
Added 2 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Toronto, ON
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 2 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 2 hours ago
T
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
DIVISION CHIEF, Public Education and Professional Development
City of Toronto
Toronto, ON
As a Senior Manager, the Division Chief will ensure the utilization of best practices, technology, and resources to meet the needs and provide best in class service and information to the…
Added 3 hours ago
WO
Registered Technologist - Nuclear Medicine
William Osler Health System
Brampton, ON
- Part-time
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 3 hours ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
Morgan Stanley Wealth Management provides a range of wealth management products and services for affluent individuals, businesses and institutions. These services include brokerage and…
Added 3 hours ago
M
Marsh People and Investment - Compensation Consulting Analyst - Toronto - 2027 New Grads
Marsh
Toronto, ON
- Full-time
…best-in-class information, unsurpassed global reach, dedicated support services, and innovative solutions. We bring clients a range of integrated solutions across five practice areas:…
Added 3 hours ago
M
Marsh People and Investment - Compensation Consulting Analyst - Ottawa- 2027 New Grads
Marsh
Ottawa, ON
- Full-time
…best-in-class information, unsurpassed global reach, dedicated support services, and innovative solutions. We bring clients a range of integrated solutions across five practice areas:…

Amazon

SDM, AWS Builder Acceleration Service Care Center

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 20, 2026

Original job description

Are you passionate about leveraging GenAI and advanced AWS technologies to simplify builder experience and accelerate innovations at AWS scale? Amazon Web Services' Service Care Center (SCC) is building a new team in Vancouver, and we're looking for a Software Development Manager to lead it. SCC consolidates and automates the operational burden of AWS's 60+ maintenance-mode services, returning builder capacity to innovation. This team owns its efficiency mission. You will lead a group of engineers (Sr. SDE, SDEIIs, SDEIs, and SysDEs) who both operate AWS's most fleet- and compute-heavy maintenance-mode services and build the portfolio-scale automation that detects over-provisioning and tracks footprint reductions across the entire SCC portfolio. Your charter is measurable and ambitious: drive down infrastructure spend, reclaim SDE capacity, and eliminate instances and hosts at scale building each win once and applying it everywhere so operating the Nth service costs a fraction of the first. This is a rare chance to build a brand-new team from the ground up, develop engineers from lever-execution into platform ownership, and make a direct, quantifiable impact on how efficiently AWS runs, all while advancing SCC's NoOps vision of services that run at near-zero builder attention.
We are seeking an experienced software development manager to help us build and lead SCC org in Vancouver to simplify and accelerate the software development experience for 20,000+ AWS engineers. You will shape AWS builder experience from the ground up with a singular mission: make software development, deployment and maintenance simpler across AWS. Success requires building services and tools that reduce friction, listening closely to what your internal customers tell you gets in the way of building, influencing the Amazon Software Builder Experience (ASBX) roadmap, and driving transformation for engineering teams. You will harness advanced technologies, including AI-powered tooling, agentic workflows, and innovative AWS solutions, to create next-generation software builder experience at AWS scale.

This role requires ownership, autonomy, and an ability to deliver results. You should be a self-starter with a bias towards independent problem solving. Clear communication and prioritization will be important as you partner with stakeholders to plan, design, and deliver game changing builder experiences to accelerate innovation. Your passion for improving builder experiences, and proven experience managing complex technology projects, will help you make strong strategic judgments. Roll up your sleeves, build an engineering team second to none, and have fun while creating tons of value to AWS builders!

Key job responsibilities
- Build and lead a new organization dedicated to improving AWS developer experience
- Identify and prioritize high-impact problems that impede AWS software development
- Develop a strategic roadmap that delivers meaningful improvements weekly while working toward long-term transformation
- Establish team culture and set new standards for the ideal software builder experience
- Partner closely with ASBX while focusing on AWS specific challenges
- Make and defend decisions about scope and priorities, even when facing pressure from senior stakeholders

Unique Opportunities
- Re-imagine how developers build and operate the software that underpins the world's largest cloud
- Shape a new organization from day one
- Drive significant transformation across AWS engineering
- Pioneer the use of cutting-edge generative AI technologies to create the next generation of builder experiences

A day in the life
You should have deep expertise in the architecture and business use of AWS technologies. You recognize the transformative potential of generative AI in software development and are excited to pioneer AI-powered builder experiences that fundamentally change how developers write, debug, deploy and operate code at scale. You remain technically hands-on and close to the technology despite your leadership role. You're passionate about developer experience and get frustrated by inefficiencies that make building software unnecessarily difficult. You understand the challenges AWS developers face today and have a clear vision for improvement. You spend time listening to teams across AWS and validating that your teams are working on the right problems, and the solutions meaningfully simplify the AWS developer experience across all teams. You're comfortable maintaining focused scope and saying "no" to distractions, even when they come from senior stakeholders. You recognize that exceptional execution within a focused mission creates more impact than diluting efforts across too many initiatives. You're an experienced hiring manager excited about building a world-class, diverse organization. You take the long view while delivering incremental improvements. You're deeply self-critical, actively seek customer feedback, and are willing to challenge the status quo. You have strong backbone - able to voice opinions confidently, make difficult decisions, and defend your position when working with leaders across AWS. Basic Qualifications: - 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually

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More about this job

Responsibilities

Build and lead a new engineering organization in Vancouver focused on improving the AWS developer experience through automation and GenAI. Drive strategic roadmaps to reduce infrastructure spend and simplify software development, deployment, and maintenance across AWS.

Requirements

Requires over 10 years of experience in engineering, including at least 3 years in team management and 3 years in system architecture. Candidates must demonstrate deep expertise in AWS technologies and a proven track record of leading multi-tier web service development.

Skills

AWS technologies
Generative AI
System architecture
Cloud infrastructure
Team leadership
Strategic planning
Developer experience
Automation
Stakeholder management
Engineering management
Project management
Mentoring
Recruiting
Technical roadmap development
Operational excellence

Benefits

Health insurance
Medical
Dental
Vision
Prescription
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

AWS
Generative AI
Software Development Manager
Cloud Computing
Automation
Infrastructure
Developer Experience
System Architecture
Scalability
Reliability
Engineering Management
Agentic Workflows
NoOps
Web Services
Software Lifecycle
Code Reviews
Testing
Deployment
Strategic Roadmap
Stakeholder Management
Mentoring
Recruiting
Technical Leadership
Operational Burden
Compute-heavy services
Fleet management
Innovation
Transformation
Engineering Culture
Product Strategy

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