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Added 11 mins ago
BT
Change Management Lead - SAP
Bellwether Transformations
Toronto, ON · Greater Toronto Area, Canada
- Contract
Experience working directly with senior leaders and managers to build ownership, alignment and visible sponsorship for change.
Added 27 mins ago
A
Everyday Banking Advisor, Picture Butte (18 Months Term)
ATB
Picture Butte, AB
- Full-time
…clients with the right products and escalate complex needs to senior team…
Added 27 mins ago
A
Senior Wealth Advisor
ATB
Edmonton, AB · Fort Saskatchewan, AB · Leduc, AB · Sherwood Park, AB · Spruce Grove, AB · St. Albert, AB
- Full-time
As ATB's next Senior Financial Advisor, Imagine running your own enterprise, but with the backing, support, and resources of an award-winning financial institution. As a Senior Financial…
Added 27 mins ago
W
Senior Technical Consultant, Geotechnical Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
As a Senior Geotechnical Engineer, P.Eng., you will provide technical and project leadership across dam engineering and geotechnical programs, from early-stage studies and site…
Added 27 mins ago
E
Tier 1 Account CTO
Ericsson
Toronto, ON
- Full-time
As Canada’s 5G landscape accelerates, we’re seeking a senior technology leader to work as a Tier 1 Account CTO, shaping the end‑to‑end technical strategy and solution direction across Core,…
Added 39 mins ago
PC
Senior Associate, Salesforce Technical Consultant
PwC Canada
Toronto, ON
- Full-time
…opportunities for exceptional people to join the team at the Senior Associate level. We are looking to appoint our future leaders… people who want to demonstrate their technical capability……
Added 41 mins ago
V
Sr Manager, Enterprise Architecture
Vale
Canada
- Full-time
We are seeking a Senior Manager, Enterprise Architecture, to join our Information Technology organization, based in Toronto/Sudbury, ON.
Added 52 mins ago
D
Project Manager : AI, Data & Analytics (AIDA) - Toronto
Deloitte
Toronto, ON
- Full-time
…integrate with enterprise data and systems. We are looking for a senior project management leader who can bring structure, discipline and transparency to how these solutions move from idea…
Added 52 mins ago
TH
Talent Sourcer & Recruiter - 180 Delivery
Talent Harbour
Vancouver, BC
- Full-time
…structured interviews, and deliver tight shortlists to our senior recruiters. This is not a business development or account management…
Added 52 mins ago
R
Senior Manager, Forecast Delivery, Personal and Commercial Operations- EN
RBC
Montreal, QC
- Full-time
The Senior Manager, Forecast Delivery leads the strategic development and delivery of forecasting capabilities within Workforce Management Optimization (WMO). You will be a key…
Added 52 mins ago
AI
Senior ServiceNow Developer
Agility IT
Canada
- Contract
Senior ServiceNow Developer – HRSD / Custom Application Development
Added 52 mins ago
NC
Business Assistant (10-Month Contract)
Newmont Corporation
Vancouver, BC
- $72,700 to $90,900 CAD / year
- Contract
Provide exceptional administrative support to senior leaders, helping drive efficiency, organization, and a seamless employee and stakeholder experience. Your work will enable leadership…
Added 52 mins ago
MM
Chief Technology Officer
Martell Media
Waterloo, ON
- Full-time
Partner with portfolio business leaders on technical hiring decisions, including engineering leads and senior technical positions.
Added 55 mins ago
Chief Technology Officer
Martell Ventures
Kitchener, ON
Partner with portfolio business leaders on technical hiring decisions, including engineering leads and senior technical positions.
Added 55 mins ago
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Concepteur(trice) UX&UI Senior | Senior UI & UX Technical Designer
NBCUniversal
Montreal, QC
- Full-time
En tant que Concepteur(trice) UX&UI Senior, vous concevrez des interfaces utilisateur élégantes et centrées sur le joueur. Ce rôle combine la réflexion UX et l’esthétique UI. Vous jouerez…
Added 55 mins ago
M
Director, FP&A and Commercial Controlling
Masco
ON · Saint Thomas, Ontario
- Full-time
…translating business performance into clear insights and actions for senior…
Added 1 hour ago
BW
Admitting and Administrative Clerk, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Provide clerical and general administrative support to the Senior Director or designate, and to the department by performing tasks such as booking meetings, following up on action items,…
Added 1 hour ago
G
Engineer In Training, Short Range
Glencore
Elkford, BC
- $91,300 to $126,800 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, Short Range Planning, the Engineer-in-Training (EIT) Mining is responsible for ensuring the engineering department has the as-built data
Added 1 hour ago
G
Planner, Maintenance
Glencore
Elkford, BC
- $123,000 to $145,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, Maintenance, the Planner, Maintenance is responsible for providing detailed work plans in line with maintenance strategies and mine…
Added 1 hour ago
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Coordinator, Maintenance
Glencore
Sparwood, BC
- Full-time
Reporting to the Superintendent or Senior Lead, Maintenance, this role is responsible for coordinating maintenance activities across key mining and processing assets while supporting the…
Added 1 hour ago
ET
Senior AI Software Engineer
Encore Technical Solutions Inc.
Toronto, ON
- Full-time
Senior Software AI Engineer - Agentic Platforms
Added 1 hour ago
IG
Bilingual Communications Consultant
Insight Global
Montreal, QC
- $40 to $50 CAD / hour
- Contract
-Experience supporting executive or senior leadership communications.
Added 1 hour ago
B
Intern, Business Strategy(Winter 2027)
Bombardier
Pointe-Claire, QC
- Volunteer
Create and update presentations for senior leadership and various stakeholders.
Added 1 hour ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
Bachelor’s Degree in appropriate discipline, and a minimum of 5 to 7 years’ senior level administrative experience working in a post-secondary environment.
Added 1 hour ago
Sr. Engineer, Staff Analog Design
SiTime Corporation
Ottawa, ON
SiTime is seeking a Senior Staff Analog Design Engineer to provide technical leadership in developing advanced clock and timing products. This role combines hands-on circuit design…

Amazon

SDM, AWS Builder Acceleration Service Care Center

Vancouver, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 20, 2026

Original job description

Are you passionate about leveraging GenAI and advanced AWS technologies to simplify builder experience and accelerate innovations at AWS scale? Amazon Web Services' Service Care Center (SCC) is building a new team in Vancouver, and we're looking for a Software Development Manager to lead it. SCC consolidates and automates the operational burden of AWS's 60+ maintenance-mode services, returning builder capacity to innovation. This team owns its efficiency mission. You will lead a group of engineers (Sr. SDE, SDEIIs, SDEIs, and SysDEs) who both operate AWS's most fleet- and compute-heavy maintenance-mode services and build the portfolio-scale automation that detects over-provisioning and tracks footprint reductions across the entire SCC portfolio. Your charter is measurable and ambitious: drive down infrastructure spend, reclaim SDE capacity, and eliminate instances and hosts at scale building each win once and applying it everywhere so operating the Nth service costs a fraction of the first. This is a rare chance to build a brand-new team from the ground up, develop engineers from lever-execution into platform ownership, and make a direct, quantifiable impact on how efficiently AWS runs, all while advancing SCC's NoOps vision of services that run at near-zero builder attention.
We are seeking an experienced software development manager to help us build and lead SCC org in Vancouver to simplify and accelerate the software development experience for 20,000+ AWS engineers. You will shape AWS builder experience from the ground up with a singular mission: make software development, deployment and maintenance simpler across AWS. Success requires building services and tools that reduce friction, listening closely to what your internal customers tell you gets in the way of building, influencing the Amazon Software Builder Experience (ASBX) roadmap, and driving transformation for engineering teams. You will harness advanced technologies, including AI-powered tooling, agentic workflows, and innovative AWS solutions, to create next-generation software builder experience at AWS scale.

This role requires ownership, autonomy, and an ability to deliver results. You should be a self-starter with a bias towards independent problem solving. Clear communication and prioritization will be important as you partner with stakeholders to plan, design, and deliver game changing builder experiences to accelerate innovation. Your passion for improving builder experiences, and proven experience managing complex technology projects, will help you make strong strategic judgments. Roll up your sleeves, build an engineering team second to none, and have fun while creating tons of value to AWS builders!

Key job responsibilities
- Build and lead a new organization dedicated to improving AWS developer experience
- Identify and prioritize high-impact problems that impede AWS software development
- Develop a strategic roadmap that delivers meaningful improvements weekly while working toward long-term transformation
- Establish team culture and set new standards for the ideal software builder experience
- Partner closely with ASBX while focusing on AWS specific challenges
- Make and defend decisions about scope and priorities, even when facing pressure from senior stakeholders

Unique Opportunities
- Re-imagine how developers build and operate the software that underpins the world's largest cloud
- Shape a new organization from day one
- Drive significant transformation across AWS engineering
- Pioneer the use of cutting-edge generative AI technologies to create the next generation of builder experiences

A day in the life
You should have deep expertise in the architecture and business use of AWS technologies. You recognize the transformative potential of generative AI in software development and are excited to pioneer AI-powered builder experiences that fundamentally change how developers write, debug, deploy and operate code at scale. You remain technically hands-on and close to the technology despite your leadership role. You're passionate about developer experience and get frustrated by inefficiencies that make building software unnecessarily difficult. You understand the challenges AWS developers face today and have a clear vision for improvement. You spend time listening to teams across AWS and validating that your teams are working on the right problems, and the solutions meaningfully simplify the AWS developer experience across all teams. You're comfortable maintaining focused scope and saying "no" to distractions, even when they come from senior stakeholders. You recognize that exceptional execution within a focused mission creates more impact than diluting efforts across too many initiatives. You're an experienced hiring manager excited about building a world-class, diverse organization. You take the long view while delivering incremental improvements. You're deeply self-critical, actively seek customer feedback, and are willing to challenge the status quo. You have strong backbone - able to voice opinions confidently, make difficult decisions, and defend your position when working with leaders across AWS. Basic Qualifications: - 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually

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More about this job

Responsibilities

Build and lead a new engineering organization in Vancouver focused on improving the AWS developer experience through automation and GenAI. Drive strategic roadmaps to reduce infrastructure spend and simplify software development, deployment, and maintenance across AWS.

Requirements

Requires over 10 years of experience in engineering, including at least 3 years in team management and 3 years in system architecture. Candidates must demonstrate deep expertise in AWS technologies and a proven track record of leading multi-tier web service development.

Skills

AWS technologies
Generative AI
System architecture
Cloud infrastructure
Team leadership
Strategic planning
Developer experience
Automation
Stakeholder management
Engineering management
Project management
Mentoring
Recruiting
Technical roadmap development
Operational excellence

Benefits

Health insurance
Medical
Dental
Vision
Prescription
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

AWS
Generative AI
Software Development Manager
Cloud Computing
Automation
Infrastructure
Developer Experience
System Architecture
Scalability
Reliability
Engineering Management
Agentic Workflows
NoOps
Web Services
Software Lifecycle
Code Reviews
Testing
Deployment
Strategic Roadmap
Stakeholder Management
Mentoring
Recruiting
Technical Leadership
Operational Burden
Compute-heavy services
Fleet management
Innovation
Transformation
Engineering Culture
Product Strategy

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