Security and Loss Prevention Expert, NA, Worldwide Operations Security
- Ajax, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
The Security and Loss Prevention Expert (SLP Expert) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. This role leads the effort to efficiently and effectively provide End-to-End (E2E) S&LP services across all assigned operational business units. This position reports to the Security and Loss Prevention Cluster Manager.
Key job responsibilities
- Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.
- Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities.
- Manage confidential investigations and prepare prompt reports of theft, fraud, and workplace violence/critical incidents.
- Utilize continuous improvement to drive process enhancements and increase efficiency.
- Serve as department’s liaison and security/crisis management subject matter expert keeping site leadership informed on department’s key issues, strategies and the performance.
- Identify, promote and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs, processes, and initiatives, incident response planning, facilitating and management.
- Domestic regional travel up to 50% of the time when applicable.
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
- This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.
A day in the life
As a SLP Expert, you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events.
During your investigations, you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes to identify and drive mitigating measures.
You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience.
You will be working on multiple high-impact initiatives/projects by collaborating with stakeholders across organizational levels to deliver measurable outcomes through effective project management.
Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our S&LP plan.
About the team
Worldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection.
We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. Basic Qualifications: - Bachelor's degree or equivalent, or 4+ years of relevant professional or military experience
- 2+ years of Amazon (Blue Badge/FTE), or 2+ years of security service, loss prevention, asset protection, investigations, or law enforcement experience Preferred Qualifications: - Experience in implementing metric-based strategies utilizing continuous improvement concepts
- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors
- 2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, supply chain
- Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or relevant certifications
- Workplace incident mitigation or de-escalation and business continuity planning experience
- Proficient in Microsoft Office; including use of Excel pivot tables and development of charts/graphics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
CAN, ON, Ajax - 72,300.00 - 97,800.00 CAD annually
Key job responsibilities
- Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.
- Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities.
- Manage confidential investigations and prepare prompt reports of theft, fraud, and workplace violence/critical incidents.
- Utilize continuous improvement to drive process enhancements and increase efficiency.
- Serve as department’s liaison and security/crisis management subject matter expert keeping site leadership informed on department’s key issues, strategies and the performance.
- Identify, promote and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs, processes, and initiatives, incident response planning, facilitating and management.
- Domestic regional travel up to 50% of the time when applicable.
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
- This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.
A day in the life
As a SLP Expert, you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events.
During your investigations, you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes to identify and drive mitigating measures.
You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience.
You will be working on multiple high-impact initiatives/projects by collaborating with stakeholders across organizational levels to deliver measurable outcomes through effective project management.
Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our S&LP plan.
About the team
Worldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection.
We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. Basic Qualifications: - Bachelor's degree or equivalent, or 4+ years of relevant professional or military experience
- 2+ years of Amazon (Blue Badge/FTE), or 2+ years of security service, loss prevention, asset protection, investigations, or law enforcement experience Preferred Qualifications: - Experience in implementing metric-based strategies utilizing continuous improvement concepts
- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors
- 2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, supply chain
- Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or relevant certifications
- Workplace incident mitigation or de-escalation and business continuity planning experience
- Proficient in Microsoft Office; including use of Excel pivot tables and development of charts/graphics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, ON, Ajax - 72,300.00 - 97,800.00 CAD annually
More about this job
Responsibilities
Lead end-to-end security and loss prevention services across assigned operational units, including audits, investigations, incident response, and analysis of data to identify vulnerabilities and implement mitigations. Maintain physical security systems, coordinate with vendors and stakeholders, manage improvement initiatives and budgets, and deliver security education and awareness programs.
Requirements
Applicants need a bachelor's degree or equivalent, or at least four years of relevant professional or military experience, plus two or more years of Amazon employment or relevant security, loss prevention, asset protection, investigations, or law enforcement experience. Preferred qualifications include operational risk or supply chain experience, physical security systems and vendor coordination, investigative interviewing, incident mitigation, business continuity planning, continuous improvement, and proficiency with Microsoft Office and Excel.
Skills
- Security and Loss Prevention
- Investigations
- Root Cause Analysis
- Risk Management
- Physical Security Audits
- Data Analysis
- Continuous Improvement
- Incident Response
- Crisis Management
- Project Management
- Vendor Coordination
- Security Systems Maintenance
- Investigative Interviewing
- Workplace Violence Mitigation
- Business Continuity Planning
- Microsoft Excel
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Prescription Insurance
- Basic Life and AD&D Insurance
- Deferred Profit Sharing Plan
- Paid Time Off
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Management & Leadership
- Logistics
- Data & Analytics
Keywords
- Security and Loss Prevention
- Worldwide Operations Security
- Physical Security
- Loss Prevention
- Asset Protection
- Confidential Investigations
- Theft
- Fraud
- Workplace Violence
- Root Cause Analysis
- Risk Management
- Data Analytics
- Security Audits
- Incident Response
- Crisis Management
- Continuous Improvement
- Security Systems
- Security Vendors
- Project Management
- Budget Planning
- Investigative Interviewing
- Wicklander and Zulawski
- Loss Prevention Qualified
- Certified Protection Professional
- Loss Prevention Certified
- Certified Forensic Interviewer
- Threat Assessment
- Business Continuity Planning
- Microsoft Office
- Excel Pivot Tables