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Added 12 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
…Delivery and Technology, you will help turn our future-state service model into a practical, multi-year roadmap and lead the evolution of the technology and services that support…
Added 13 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Commitment to providing exceptional customer service
Added 13 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Red Deer, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 13 mins ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 13 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
…We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
Added 27 mins ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
…suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer…
Added 27 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
Participer activement à l'équipe et offrir un excellent service à la clientèle tout en promouvant une image d'entreprise supérieure
Added 27 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 27 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 27 mins ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Summerside, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 27 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant…
Added 27 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 27 mins ago
WC
(CAN) Produce Team Lead
Walmart Canada
Brampton, ON
- Contract
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 27 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 27 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 27 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 27 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 27 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 27 mins ago
C
Temporary Cashier
Coach
Toronto, ON
- Part-time
The Cashier plays a key role in delivering exceptional customer experience at Coach. This position ensures efficient, friendly service at the cashwrap while maintaining operational accuracy…
Added 27 mins ago
MI
Senior Assistant Director of Finance and Accounting
Marriott International
Toronto, ON
- Contract
…or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the…
Added 27 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 27 mins ago
WC
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Montreal, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 27 mins ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Pointe-Claire, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 27 mins ago
TC
Retail Store Coordinator Full time Contract - Marshalls Bradford
TJX Canada – Winners, Marshalls, HomeSense
Bradford, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 27 mins ago
FC
Operations Supervisor
FedEx Canada
Squamish, BC
- Part-time
…Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort…

Amazon

Senior Manager, Critical Infrastructure Operations

Airdrie, AB, Canada
Vancouver, BC, Canada
Victoria, BC, Canada
Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

AWS Infrastructure Services (AIS) is seeking a Data Center Cluster Manager to play a key leadership role in operating and growing AWS data centers across Canada. This is a manager-of-managers role that supports the Canada Data Center Leader and helps build and operate the physical infrastructure that powers AWS.

In this high-impact leadership role, you will lead an operations organization made up of managers and facility managers responsible for mission-critical infrastructure. You will inspire technical teams, build a culture focused on safety, operational excellence, and talent development, and ensure data centers deliver exceptional availability, scalability, and efficiency.

You will contribute to strategic initiatives, including AWS data-center expansion, new capacity delivery, colocation operations, and continuous improvement at scale. If you are a results-driven leader who thrives in critical environments and enjoys developing high-performing teams, this role of

Key job responsibilities
Recruit, lead, coach, and develop a team of managers, including managers responsible for compute operations, engineering, logistics, and security.

Act as a manager of managers and support the Canada Data Center Leader in delivering operational and strategic objectives.

Achieve or exceed goals related to safety, asset protection, availability, scalability, efficiency, and cost control.

Plan and execute operational workstreams related to building new AWS data centers, expanding existing facilities, and delivering colocation projects.

Oversee the installation, troubleshooting, repair, and decommissioning of server equipment and associated security systems.

Manage the operation and maintenance of data-center mechanical, electrical, and controls systems, including preventive maintenance, corrective maintenance, and change management.

Manage relationships with vendors and colocation partners to meet or exceed contracted service levels.

Lead the response, management, and resolution of incidents affecting safety, asset protection, and availability.

Drive continuous improvement of operational processes, procedures, methods, and tools.

Develop talent, promote best practices, and build a strong, inclusive, high-performing team culture.

About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science
- 5+ years of managing managers experience
- 10+ years of experience in facilities engineering, critical environments, construction projects, or a related field.
- 5+ years of experience delivering complex projects with measurable results. Preferred Qualifications: - 5+ years of implementing metric-based strategies utilizing continuous improvement concepts, or 5+ years of relevant professional or military experience
- 1+ years of electrical and mechanical facilities maintenance experience
- Experience managing service providers and vendors
- Experience hiring, developing, and managing high-performing technical teams
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience using data and metrics to determine and drive improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Airdrie - 130,300.00 - 187,700.00 CAD annually
CAN, BC, Vancouver - 130,300.00 - 187,700.00 CAD annually
CAN, BC, Victoria - 130,300.00 - 187,700.00 CAD annually
CAN, ON, Toronto - 130,300.00 - 187,700.00 CAD annually

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More about this job

Responsibilities

The Senior Manager will lead a team of managers to oversee the operation, maintenance, and expansion of critical data center infrastructure. They are responsible for ensuring safety, operational excellence, and high availability while managing vendor relationships and strategic initiatives.

Requirements

Candidates must hold a bachelor's degree in an engineering or construction field and possess over 10 years of experience in facilities engineering or critical environments. Additionally, at least 5 years of experience managing other managers and delivering complex projects is required.

Skills

Operations management
Data center management
Leadership
Team development
Facilities engineering
Critical infrastructure
Project management
Vendor management
Safety management
Operational excellence
Mechanical systems
Electrical systems
Change management
Incident response
Strategic planning
Budgeting

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Data Center
Infrastructure
Operations Management
Mechanical Engineering
Electrical Engineering
Construction Management
Cloud Computing
AWS
Logistics
Security Systems
Preventive Maintenance
Corrective Maintenance
Change Management
Colocation
Asset Protection
Scalability
Efficiency
Continuous Improvement
Leadership
Team Building
Vendor Management
Incident Management
Strategic Planning
Capacity Delivery
Server Equipment
Hardware Engineering
Network Engineering
Supply Chain
Safety
Technical Operations

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