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Amazon

Senior Station Manager, AMZL

Windsor, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Description

AMZL Sr. Station Leaders (Site Leaders) are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS.

Key job responsibilities

Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations.
Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately each DS to meet and exceed business plan
Problem-solves for closing gaps between performance and goals
Will set and clarify requirements and expectations for Senior Operations, Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance and the performance of their departments
Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
Manages day-to-day relationships with multiple Delivery Service Providers (DSPs)
Presents operational metrics regularly to the senior leadership team
Hires and develops top talent. Creates and implements a talent plan for each site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area
Cultivates strong culture and engagement throughout all levels of the delivery station teams
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives

Basic Qualifications

Bachelor's degree or equivalent
7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment
Demonstrated track record of delivering performance and financial based results in high pressure environments
Experience with performance metrics and process improvement and lean techniques
Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations
Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems
Excellent communication skills (including local language and English, written and verbal)
Experience managing third party resources on a regional/national scale
Experience managing contingent workforce in a business with peak seasons
Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

Preferred Qualifications

Degree in Engineering, Operations or related field and MBA preferred
Experience in a startup environment
Ability to handle changing priorities and use good judgment in stressful situations
Interest in long-term career development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Windsor - 116,100.00 - 193,900.00 CAD annually

Company - Amazon Canada Fulfillment Services, ULC

Job ID: A10513549

Apply About employer

More about this job

Responsibilities

Leads all delivery station operations, including safety, quality, performance, customer experience, budgets, and people development, while managing and coaching operations leaders. Drives process and quality improvements, oversees relationships with delivery service providers, reports operational metrics, and partners across the business to deliver site and network objectives.

Requirements

Requires a bachelor's degree or equivalent and at least seven years of direct management experience in logistics or a related operational environment. Candidates should have a record of delivering performance and financial results, experience with metrics and lean process improvement, full-cycle staffing and workforce management, strong analytical and communication skills, and flexibility to work varied shifts.

Skills

Operations Management
People Development
Team Leadership
Budget Management
Performance Management
Process Improvement
Lean Techniques
Data Analysis
Talent Acquisition
Employee Engagement
Workforce Management
Customer Experience
Safety Management
Stakeholder Management
Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off
Sign-On Payments
Restricted Stock Units

Visa sponsorship

Not detected in the job text

Keywords

Amazon Logistics
Delivery Station
Operations Management
Budget Management
People Development
Safety
Quality
Customer Experience
Performance Metrics
Process Improvement
Lean Techniques
Talent Acquisition
Performance Management
Career Management
Learning and Development
Succession Planning
Employee Engagement
Workforce Management
Contingent Workforce
Delivery Service Providers
Operational Analytics
Financial Results
Continuous Improvement
Transport and Sortation
Loss Prevention
Engineering
24/7 Operations

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