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Amazon

Senior Technical Program Manager, Procurement Lifecycle

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Procurement Lifecycle owns the software systems that generate purchase orders to procure hundreds of billions of dollars' worth of retail inventory each year. It's important that we reliably create, store, update, and convey purchase orders to thousands of vendors, helping to ensure that Amazon will have the products in stock that our customers want and love.

As the team's Technical Program Manager III, you will own the development of Inbound Instructions: a complex, multi-organization initiative to change how Amazon orders and merchandises retail inventory. Inbound Instructions will drive $1.9B in incremental GMS while simplifying purchase order processing and inbound operations. In the longer term, you will analyze current software systems, "look around corners" and anticipate future customer needs, and develop and execute a multi-year plan to improve the architecture, capabilities, performance, and efficiency of Inbound Instructions and other sourcing and operational systems.

In your role, you will collaborate with engineering managers, senior engineers, and senior product managers across Amazon Stores teams to drive the rollout of Inbound Instructions, manage 1–3-year roadmaps, and produce results. As part of Amazon's annual planning process (OP1/OP2), you will contribute to the development of technical and business goals. You will be accountable for the development lifecycle process, ensuring that deliverables and goals are met, while also contributing to the daily operational needs of the business.

You should be comfortable designing high-level architecture for software systems, but also be able to deep dive into low-level details. You should be able to suggest and carry out practical actions to deal with urgent issues while also managing the design and implementation of highly available, high-throughput software systems to address the long-term needs of the business. To excel in this role, it is also necessary to have strong written and verbal communication skills, business acumen, and an ability to effectively communicate customer and product requirements. As the owner of critical systems that impact a broad audience, you will need to be able to drive alignment among internal stakeholders who often have conflicting requirements or priorities.

Ready to own the engine that will force-multiply Amazon's access to inventory supply? Step into a role where your decisions ripple across the global supply chain, drive $1.9B in new sales, and shape how the world's most customer-obsessed company sources the products its customers love. Apply today and build what's next! Basic Qualifications: - 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications: - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 128,100.00 - 214,000.00 CAD annually

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More about this job

Responsibilities

You will lead the development of the Inbound Instructions initiative to optimize retail inventory procurement and simplify inbound operations. This role involves collaborating with cross-functional teams to manage multi-year roadmaps and drive technical and business goals.

Requirements

Candidates must have over 5 years of technical program management experience and extensive experience working directly with software engineering teams. Proficiency in managing complex programs, defining KPIs, and designing high-level software architecture is required.

Skills

Technical program management
Software development
Engineering management
Product management
Architecture design
Supply chain management
Project management
Stakeholder management
KPI management
SLA management
Strategic planning
Cross-functional leadership
Risk management
Budget management
Process improvement
Communication

Benefits

Health insurance
Medical
Dental
Vision
Prescription
Basic life & AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
Procurement Lifecycle
Purchase orders
Retail inventory
Inbound Instructions
Software systems
Architecture
High-throughput systems
Supply chain
Cross-functional teams
Roadmap management
KPIs
SLAs
Project management
Budget management
Risk management
Critical path management
Amazon Stores
Operational systems
Business acumen

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Jobs in Canada