Jobs in Canada

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Added 1 month ago
O
Senior Software Engineer, Fullstack
Outschool
Canada
- Full-time
We're looking for a Senior Software Engineer, Fullstack to join our Product Engineering team in South Korea. The team’s mission is to build high-quality product experiences that help…
Added 1 month ago
B
Senior Fullstack Engineer
Bree
Remote, Canada
- $170,000 to $230,000 CAD / year
- Full-time
- Remote
We are looking for a Senior Fullstack Engineer to own important product areas from the initial customer problem through production release.
Added 1 month ago
A
Senior Integration Engineer
Agiloft
Canada
- Full-time
We are hiring a Senior Integration Engineer to build and productize integrations between Agiloft and strategic ISV partners. This is a hands-on engineering role with regular partner…
Added 1 month ago
Lead Engineer, System Protection & Controls
AESO
Calgary, AB · KPMG Tower
Reporting to the Manager, Project Engineering, the Lead Engineer, System Protection & Controls serves as AESO's senior technical expert for protection, control, and reliability engineering…
Added 1 month ago
EM
Intermediate RF Engineer
Evertz Microsystems Limited
Burlington, ON
- Full-time
Design and support RF receiver chain elements from antenna port to ADC (LNAs, filters, mixers, amplifiers, switching networks), under senior engineer guidance for system-level architecture
Added 2 months ago
W
Senior / Staff Software Engineer, ML-based Controls
Waabi
Toronto, ON
- $241,000 to $320,000 USD / year
- Full-time
Demonstrated depth in control theory and dynamic systems (e.g., MPC, optimal control, state estimation, system identification, kinematic and dynamic vehicle modeling).
Added 1 month ago
RA
Senior Project Engineer, Transportation - Barrie
R.V. Anderson Associates Limited
Barrie, ON
- Full-time
Must hold an active P.Eng designation to practice in the province of Ontario · Must possess practical knowledge of construction sequencing and constructability
Added 1 month ago
Engineer-In-Training
ARC Resources Ltd.
Grande Prairie, AB
…energy strengthens our resilience in the evolving global energy system, and enables ARC to create value for our people, shareholders, stakeholders and…
Added 1 month ago
AC
Senior Java Software Engineer
Amaris Consulting
Montreal, QC
- Full-time
We are seeking an experienced Senior Java Developer to join a growing Market Risk technology team. In this role, you will design, build, and enhance applications that support critical risk…
Added 1 month ago
GD
Vice President, Land & Joint Mission Systems
General Dynamics Missions System International
Calgary, AB · Ottawa, Ontario
- Full-time
Experience navigating multinational organizations, international partnerships, and cross-border contracts
Added 1 month ago
TG
Senior Building Envelope Systems Designer
Triumph Group of Companies
Mississauga, ON
- Full-time
Title: Senior Building Envelope Systems Designer
Added 1 month ago
S
Technical Lead, Power System Studies
Stantec
Calgary, AB
- Full-time
Stantec’s Power System Studies Center of Excellence is looking for a Senior Electrical Engineer to be a Technical Lead in Electromagnetic Transient Power System Studies (EMT). The Technical…
Added 1 month ago
Backend Engineer, Consumer
HelloFresh
Toronto, ON
We are looking for an engineer to help implement solutions & write beautiful code, working with various team members as we build out our consumer facing applications & the infrastructure…
Added 1 month ago
Senior Software Engineer – Full Stack (AI First)
Precisely International Jobs
Canada
We are seeking an experienced and technically strong Senior Software Engineer to join our Master Data Management (MDM) product line within Precisely’s Data Integrity Suite. In this role,…
Added 1 month ago
E
Intermediate to Senior Geotechnical Engineer
EXP
Fredericton, NB
- Full-time
We are currently seeking an experienced Geotechnical Engineer to join our growing New Brunswick team in Fredericton, NB. Not only will you be given an opportunity to help bring local…
Added 1 month ago
J
Senior Front-End Developer, Web Experimentation
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for a Senior Front-End Developer, Web Experimentation, to join our Web Strategy team.
Added 1 month ago
Software Development Engineer, Amazon Customer Service
Amazon
Toronto, ON
…development discussions. Mentorship flows in all directions - senior engineers guide technical decisions while learning fresh perspectives from newer team members. You will have the ability…
Added 1 month ago
M
Senior software engineer: Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 1 month ago
ST
Senior Safety Engineer
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
As part of this project, we are currently looking for a Senior Safety Engineer to join our team.
Added 1 month ago
A
Lead Software Engineer – AI, Data Visualization & Platform
Astucemedia
Montreal, QC
- Full-time
As Lead Software Engineer – AI, Data Visualization & Platform, you will help bridge architectural vision, product innovation, advanced visualization, and day-to-day engineering execution.
Added 1 month ago
KC
Senior Embedded Software Designer
Kepler Communications
Toronto, ON
- Full-time
We're on the hunt for a top-tier Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing fleet…
Added 1 month ago
V
Ingénieur(e) de données principal(e) | Senior Data Engineer
ValPay
Montreal, QC · Saint-Laurent, QC
- Full-time
As a Senior Data Engineer, you'll design, build and operate the data platform behind Valpay's analytics, reporting, product development and day-to-day operational decisions. Payments data…
Added 1 month ago
Senior Safety Engineer
Aecon
Toronto, ON · Scarborough, ON
As part of this project, we are currently looking for a Senior Safety Engineer to join our team.
Added 1 month ago
TA
Junior Avionics Engineer
Top Aces
Dorval, QC
- Full-time
The Junior Avionics Engineer supports the research, evaluation, integration, certification, and sustainment of avionics systems across for both civil type certified and military non-type…
Added 1 month ago
Cybersecurity Firmware Engineer
indie
Toronto, ON
The Senior Cybersecurity Firmware Engineer is responsible for the security architecture and secure implementation of firmware running on indie’s SoCs. In this role, you will partner with…

Amazon

Software Development Engineer, Amazon Customer Service

Toronto, ON, Canada

Apply on amazon.jobs About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 18, 2026

Original job description

Want to build customer service experiences that resolve millions of contacts across Amazon's global marketplace? Join a team where your code directly eliminates customer friction and transforms how associates solve complex order issues.

- Own and ship full-stack features end-to-end in a high-scale distributed environment
- Design resolution systems that handle tens of millions of weekly customer interactions
- Work at the intersection of real-time data orchestration, intelligent automation, and customer experience
- Ship to production frequently with high autonomy and direct impact visibility

Key job responsibilities
- Design, build, and operate distributed services that power customer service resolution workflows at Amazon scale
- Own features from requirements through production, including operational excellence and on-call
- Build APIs and integrations that unify data from multiple upstream services into coherent customer-facing experiences
- Drive technical decisions within your scope - choose the right architecture, advocate for trade-offs, and deliver incrementally
- Collaborate with product, UX, and partner engineering teams to translate ambiguous customer problems into technical solutions
- Mentor teammates, contribute to design reviews, and raise the engineering bar through code quality and operational rigor
- Identify and resolve systemic issues proactively - reduce toil, improve reliability, and simplify complexity

A day in the life
Throughout the day, you'll focus on hands-on development of features and systems that shape how customers experience resolution at Amazon scale.

Your morning might start with checking metrics from a feature you shipped last week, seeing real customer impact in the dashboards. You'll hop into a design review with teammates to debate how to surface information and actions for a customer problem, making the resolution path seamless for Customer Experience. In the afternoon, you attend a Lunch and Learn to stay on top of new emerging technology, before tackling a challenging problem with your peers that impacts millions of customers.

About the team
Engineers are empowered to build. Our team values a collaborative atmosphere that celebrates rapid innovation and meaningful impact. You'll find a culture of psychological safety where asking questions is encouraged, experimentation is valued, and learning from failures drives continuous improvement. We are deeply invested in your personal growth through peer collaboration and regular career development discussions. Mentorship flows in all directions - senior engineers guide technical decisions while learning fresh perspectives from newer team members. You will have the ability to make an impact on the associates and managers who use our tools and the millions of customers they support. Basic Qualifications: - 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in debugging, profiling, and implementing software engineering best practices in large-scale systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 114,800.00 - 191,800.00 CAD annually

Apply on amazon.jobs About employer

More about this job

Responsibilities

Design, build, and operate distributed services that power customer service resolution workflows at Amazon scale. Collaborate with cross-functional teams to translate complex customer problems into technical solutions while maintaining operational excellence.

Requirements

Requires at least 3 years of professional software development experience and 2 years of system design or architecture experience. Candidates should have experience with the full software development life cycle and proficiency in at least one programming language.

Skills

Software development
Distributed systems
System design
Architecture
API development
Full-stack development
Automation
Data orchestration
Code reviews
Debugging
Profiling
Operational excellence
Mentorship
Software engineering best practices
Reliability engineering

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Distributed Systems
Full-stack
API
Automation
Data Orchestration
System Design
Architecture
Operational Excellence
Code Quality
Debugging
Profiling
Scalability
Reliability
Amazon
Customer Service
Mentorship
Design Reviews
Production

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Work requirements

Jobs in Canada