Jobs in Canada

25+ jobs

Save this search

Added 27 mins ago
Project Engineer
The Magnum Ice Cream Company
Minto, ON
Full-time
The Project Engineer partners closely with Operations, Maintenance, Quality, Manufacturing Excellence, Safety, Procurement, Finance, R&D, and external contractors to ensure projects are…
Added 1 hour ago
Sector Design Deputy Manager – ALTO project / Cadence
SYSTRA
Montreal, QC
Full-time
Produce outgoing Requests for Data (RFDs), and Requests for Clarification & Inputs for the sector and coordinate and approve responses to incoming Requests for Information (RFIs).
Added 1 hour ago
System Interface Engineer – ALTO project / Cadence
SYSTRA
Montreal, QC
Full-time
Own and maintain the Internal Interface Register, ensuring the quality, completeness, traceability, and reporting of interface data, responsibilities, actions, decisions, risks, and status…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Support supplier quality engineer and suppliers with supplier audit process and part qualifications
Added 1 hour ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 1 hour ago
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
Full-time
We have an opening for an Industrial / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 2 hours ago
System Interface Engineer - ALTO project / Cadence
SYSTRA
Montreal, QC
Full-time
Own and maintain the Internal Interface Register, ensuring the quality, completeness, traceability, and reporting of interface data, responsibilities, actions, decisions, risks, and status…
Added 2 hours ago
AI Mobile Engineer- IOS
Zafin
Toronto, ON
As a senior engineer, you will work closely with the Agent Architect II to translate designs into code; mentor and support Agent Engineers on implementation approaches and technical…
Added 2 hours ago
Java Engineer
Jobright.ai
Canada
Full-time
…process and helps users reach better job outcomes. The Java Engineer develops and maintains backend services, APIs, database integrations, tests, and technical documentation while…
Added 2 hours ago
Senior Data Engineer - Retail Engineering (Snowflake)
lululemon
Vancouver, BC
Full-time
As a Senior Data Engineer, you will lead the design and implementation of complex data systems and pipelines spanning multiple data sources and destinations, establishing technical…
Added 3 hours ago
AI Engineer, Entry Level (Canada)
Jobright.ai
Canada
Full-time
…the job search experience. They are seeking an entry-level AI Engineer to build and refine autonomous AI agents, develop sophisticated prompt engineering workflows, and integrate Large…
Added 3 hours ago
AI Engineer, Mid Level
Jobright.ai
Canada
Full-time
…and helps users find better job outcomes. The Mid-Level AI Engineer designs, builds, evaluates, deploys, and operates machine learning and generative AI capabilities, including…
Added 3 hours ago
Principal Embedded Software Firmware Engineer (35837)
Myticas Consulting
Ottawa, ON
Contract
Principal Embedded Software/Firmware Engineer
Added 3 hours ago
Systems Engineer (35708)
Myticas Consulting
Ottawa, ON
Full-time
…architecture for a complex communications network. As a Systems Engineer within the group, this role will focus on project…
Added 4 hours ago
WHAT'S HAPPENING AT ADTECH
AdTech Ceramics
Engineer, BC
Full-time
Develops, implements, and improves production/processing methods and controls to meet quality standards in the most cost-efficient manner; requires use of moderate decision-making skills.
Added 4 hours ago
Data Engineer (Early Career) (Canada)
Jobright.ai
Canada
Full-time
Jobright is your personal AI job search agent transforming the job search process. They are seeking an early-career Data Engineer to design and build data pipelines, ensuring data quality…
Added 4 hours ago
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
Volunteer
…December 2026 or May 2027 and has an interest in being a Sales Engineer. The role will be part time in the…
Added 5 hours ago
Sector Design Deputy Manager – ALTO project / Cadence
SYSTRA Canada
Montreal, QC
Full-time
Produce outgoing Requests for Data (RFDs), and Requests for Clarification & Inputs for the sector and coordinate and approve responses to incoming Requests for Information (RFIs).
Added 6 hours ago
AI Engineer, Agent Product (Full-time/Part-time) (Canada)
Jobright.ai
Canada
Full-time · Part-time
Jobright is a rapidly growing AI job search platform in the U.S. that aims to simplify the job search process. The AI Engineer will be responsible for designing, building, and deploying AI…
Added 6 hours ago
Prompt Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
…job search process. They are seeking an early-career Prompt Engineer to craft and evaluate prompts that enhance the performance of AI outputs across user-facing…
Added 7 hours ago
Java Engineer
Jobright.ai
Canada
Full-time
…process and helps users reach better job outcomes. The Java Engineer develops and maintains backend services, APIs, database integrations, tests, and technical documentation while…
Added 8 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Support supplier quality engineer and suppliers with supplier audit process and part qualifications
Added 8 hours ago
Senior Software Engineer
Great Value Hiring
Canada
Contract
Proven experience in backend development, with a track record of delivering high-quality and performant projects
Added 8 hours ago
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
Full-time
We have an opening for an Industrial / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:

Amazon

Software Development Engineer, Amazon Customer Service

Toronto, ON, Canada

Posting language: English
Posted: Sep 18, 2026

Apply About employer

Applications open in a new tab.

Original job description

Want to build customer service experiences that resolve millions of contacts across Amazon's global marketplace? Join a team where your code directly eliminates customer friction and transforms how associates solve complex order issues.

- Own and ship full-stack features end-to-end in a high-scale distributed environment
- Design resolution systems that handle tens of millions of weekly customer interactions
- Work at the intersection of real-time data orchestration, intelligent automation, and customer experience
- Ship to production frequently with high autonomy and direct impact visibility

Key job responsibilities
- Design, build, and operate distributed services that power customer service resolution workflows at Amazon scale
- Own features from requirements through production, including operational excellence and on-call
- Build APIs and integrations that unify data from multiple upstream services into coherent customer-facing experiences
- Drive technical decisions within your scope - choose the right architecture, advocate for trade-offs, and deliver incrementally
- Collaborate with product, UX, and partner engineering teams to translate ambiguous customer problems into technical solutions
- Mentor teammates, contribute to design reviews, and raise the engineering bar through code quality and operational rigor
- Identify and resolve systemic issues proactively - reduce toil, improve reliability, and simplify complexity

A day in the life
Throughout the day, you'll focus on hands-on development of features and systems that shape how customers experience resolution at Amazon scale.

Your morning might start with checking metrics from a feature you shipped last week, seeing real customer impact in the dashboards. You'll hop into a design review with teammates to debate how to surface information and actions for a customer problem, making the resolution path seamless for Customer Experience. In the afternoon, you attend a Lunch and Learn to stay on top of new emerging technology, before tackling a challenging problem with your peers that impacts millions of customers.

About the team
Engineers are empowered to build. Our team values a collaborative atmosphere that celebrates rapid innovation and meaningful impact. You'll find a culture of psychological safety where asking questions is encouraged, experimentation is valued, and learning from failures drives continuous improvement. We are deeply invested in your personal growth through peer collaboration and regular career development discussions. Mentorship flows in all directions - senior engineers guide technical decisions while learning fresh perspectives from newer team members. You will have the ability to make an impact on the associates and managers who use our tools and the millions of customers they support. Basic Qualifications: - 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in debugging, profiling, and implementing software engineering best practices in large-scale systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 114,800.00 - 191,800.00 CAD annually

Apply About employer

More about this job

Responsibilities

Design, build, and operate distributed services that power customer service resolution workflows at Amazon scale. Collaborate with cross-functional teams to translate complex customer problems into technical solutions while maintaining operational excellence.

Requirements

Requires at least 3 years of professional software development experience and 2 years of system design or architecture experience. Candidates should have experience with the full software development life cycle and proficiency in at least one programming language.

Skills

Software development
Distributed systems
System design
Architecture
API development
Full-stack development
Automation
Data orchestration
Code reviews
Debugging
Profiling
Operational excellence
Mentorship
Software engineering best practices
Reliability engineering

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Distributed Systems
Full-stack
API
Automation
Data Orchestration
System Design
Architecture
Operational Excellence
Code Quality
Debugging
Profiling
Scalability
Reliability
Amazon
Customer Service
Mentorship
Design Reviews
Production

Report this job