Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 1 month ago
CA
Marine Technical Superintendent
Canadian Adventure Charters
Marystown, NL
- Full-time
∙Hold a Chief Engineer’s Certificate of Competency (Unlimited) or equivalent seagoing experience in a senior technical role.
Added 1 month ago
C
Senior Security Operations Specialist
CDW
Mississauga, ON
- Full-time
The position is part of a 7-day per week, 24-hour per day managed services operations
Added 1 month ago
CA
Marine Project Manager
Canadian Adventure Charters
Marystown, NL
- Full-time
∙Lead dry dockings, refits, system upgrades, submersible and helicopter platforms integrations.
Added 1 month ago
C
Senior Data Platform Engineer - Zonda - Toronto, ON
CoStar
Toronto, ON
- $140,000 to $170,000 CAD / year
- Full-time
Senior Data Platform Engineer: Senior Data Platform Engineer – Zonda – Toronto, ON
Added 1 month ago
S
Sr. Site Process Engineer
Syensqo
Welland, ON
- Full-time
Syensqo is seeking a Sr. Site Process Engineer to provide process engineering leadership and technical expertise to the chemical manufacturing operation at the Cytec Canada Inc (a member of…
Added 1 month ago
UO
Manager, Engineering and Infrastructure Renewal
University of Waterloo
Waterloo, ON · General Services Complex
- Full-time
…Central Power plant feeding a sophisticated district energy system connecting over eighty major academic buildings supporting state of the art teaching and ground-breaking…
Added 1 month ago
RI
Senior Controls Engineer
Reko International Group Inc HQ
Waterloo, ON
- $40 to $50 CAD / hour
- Full-time
Added 1 month ago
S
Intermediate Electrical Engineer
Stantec
Markham, ON
- Full-time
Minimum of 6 years of Canadian experience required
Added 1 month ago
P
Senior Software Engineer (Conductor)
PocketHealth
Toronto, ON
- Full-time
As a Senior Software Engineer, you are a full-stack software engineer who works directly alongside healthcare providers to get Conductor live and to make it matter. You take a signed…
Added 1 month ago
C
Associate Project Director, for COWI in North America
COWI
Toronto, ON
- Full-time
…geotechnical and tunnel team. The incumbent will provide high level, senior technical expertise for projects and develop and implement strategic initiatives to improve the Company's…
Added 1 month ago
SI
IT Architect, Architecture & Analytics – Enterprise Analytics
Saputo Inc.
Mississauga, ON
- Full-time
…join our Data Engineering & Analytics team. Reporting to the Senior Director of Data Engineering & Analytics, this role will play a critical part in the design and evolution of our…
Added 1 month ago
BH
Head of Forward Deployed Engineering (FDE)
Beacon Holdings
Toronto, ON
- Full-time
The team. Hire senior generalists in Toronto and SF and grow them. Leads at Beacon are chosen for demonstrated upleveling of others, and that is the bar you hold your team and yourself to.
Added 1 month ago
RA
Senior Project Engineer, Transportation
R.V. Anderson Associates Limited
Toronto, ON
- Full-time
Must hold an active P.Eng designation to practice in the province of Ontario · Must possess practical knowledge of construction sequencing and constructability
Added 1 month ago
A
Municipal Civil Designer/ EIT
AECOM
Burnaby, BC
- $66,000 to $75,000 CAD / year
- Full-time
Apply AECOM's Quality Management System (QMS) procedures to all deliverables, and incorporate review comments from senior staff
Added 1 month ago
E
Intermediate RF Engineer
Evertz
Burlington, ON
- Full-time
Design and support RF receiver chain elements from antenna port to ADC (LNAs, filters, mixers, amplifiers, switching networks), under senior engineer guidance for system-level architecture
Added 1 month ago
F
Senior Engineer - Mechanical and Piping
Freeport-McMoRan
Vancouver, BC
- Full-time
…applicable codes, standards, and company requirements. As a Senior Engineer of Mechanical Projects, you utilize engineering software and tools to model, simulate, and analyze design…
Added 1 month ago
E
Software Development Manager
EDealer
Canada
- Full-time
This role exists because the team is senior and self-directed enough not to need a full-time coordinator, and because we would rather its manager stay close to the work than drift away from…
Added 1 month ago
H
Spacecraft EMC Systems Engineer for Fastwater Staffing and Recruiting
HIKINEX
Sainte-Anne-de-Bellevue, QC
- Part-time
Our client is seeking a Spacecraft EMC Systems Engineer for its high performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will…
Added 1 month ago
H
Guidance, Navigation & Control (GNC) Systems Engineer for Fastwater Staffing and Recruiting
HIKINEX
Sainte-Anne-de-Bellevue, QC
- Contract
Our client is seeking a GNC System Engineer for design, integration, verification, and operational support of GNC subsystems for our current and next‑generation remote sensing and…
Added 1 month ago
H
Satellite Electrical Power System (EPS) Design Engineer for Fastwater Staffing and Recruiting
HIKINEX
Sainte-Anne-de-Bellevue, QC
- Contract
Our client is seeking an experienced Electrical Power System Engineer to support the concept, detailed design, analysis, verification and integration of electrical power subsystems (solar…
Added 1 month ago
BS
Head of Forward Deployed Engineering (FDE)
Beacon Software
Toronto, ON
- Full-time
The team. Hire senior generalists in Toronto and SF and grow them. Leads at Beacon are chosen for demonstrated upleveling of others, and that is the bar you hold your team and yourself to.
Added 1 month ago
A
Software Development Engineer, Amazon Customer Service
Amazon
Toronto, ON
- Full-time
…development discussions. Mentorship flows in all directions - senior engineers guide technical decisions while learning fresh perspectives from newer team members. You will have the ability…
Added 1 month ago
BT
Senior Fullstack Engineer
Bree Technologies (YC21)
Toronto, ON
- $170,000 to $230,000 CAD / year
- Full-time
We are looking for a Senior Fullstack Engineer to own important product areas from the initial customer problem through production release.
Added 1 month ago
AC
Senior Quality Engineer
Algo Communication Products Ltd.
Burnaby, BC
- $115,000 to $135,000 CAD / year
We are looking for a hands-on Senior Quality Engineer to help to build and scale a practical, ISO 9001-aligned Quality Management System for a growing hardware business.
Added 1 month ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
Design and support RF receiver chain elements from antenna port to ADC (LNAs, filters, mixers, amplifiers, switching networks), under senior engineer guidance for system-level architecture

Amazon

Software Development Engineer, Amazon Customer Service

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

Original job description

Description

Want to build customer service experiences that resolve millions of contacts across Amazon's global marketplace? Join a team where your code directly eliminates customer friction and transforms how associates solve complex order issues.

Own and ship full-stack features end-to-end in a high-scale distributed environment
Design resolution systems that handle tens of millions of weekly customer interactions
Work at the intersection of real-time data orchestration, intelligent automation, and customer experience
Ship to production frequently with high autonomy and direct impact visibility

Key job responsibilities

Design, build, and operate distributed services that power customer service resolution workflows at Amazon scale
Own features from requirements through production, including operational excellence and on-call
Build APIs and integrations that unify data from multiple upstream services into coherent customer-facing experiences
Drive technical decisions within your scope - choose the right architecture, advocate for trade-offs, and deliver incrementally
Collaborate with product, UX, and partner engineering teams to translate ambiguous customer problems into technical solutions
Mentor teammates, contribute to design reviews, and raise the engineering bar through code quality and operational rigor
Identify and resolve systemic issues proactively - reduce toil, improve reliability, and simplify complexity

A day in the life

Throughout the day, you'll focus on hands-on development of features and systems that shape how customers experience resolution at Amazon scale.

Your morning might start with checking metrics from a feature you shipped last week, seeing real customer impact in the dashboards. You'll hop into a design review with teammates to debate how to surface information and actions for a customer problem, making the resolution path seamless for Customer Experience. In the afternoon, you attend a Lunch and Learn to stay on top of new emerging technology, before tackling a challenging problem with your peers that impacts millions of customers.

About The Team

Engineers are empowered to build. Our team values a collaborative atmosphere that celebrates rapid innovation and meaningful impact. You'll find a culture of psychological safety where asking questions is encouraged, experimentation is valued, and learning from failures drives continuous improvement. We are deeply invested in your personal growth through peer collaboration and regular career development discussions. Mentorship flows in all directions - senior engineers guide technical decisions while learning fresh perspectives from newer team members. You will have the ability to make an impact on the associates and managers who use our tools and the millions of customers they support.

Basic Qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language

Preferred Qualifications

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Experience in debugging, profiling, and implementing software engineering best practices in large-scale systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 114,800.00 - 191,800.00 CAD annually

Company - Amazon Development Centre Canada ULC

Job ID: A10553849

Apply on LinkedIn About employer

More about this job

Responsibilities

Design, build, and operate distributed services that power customer service resolution workflows at scale. Collaborate with cross-functional teams to translate ambiguous customer problems into technical solutions while maintaining operational excellence.

Requirements

Requires at least 3 years of professional software development experience and 2 years of system design or architecture experience. A bachelor's degree in computer science or an equivalent field is preferred.

Skills

Software development
Distributed systems
System design
Architecture
API development
Full-stack development
Intelligent automation
Data orchestration
Debugging
Profiling
Code reviews
Operational excellence
Mentorship
Technical decision making
Reliability engineering

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Distributed Systems
Full-stack
API
Automation
Data Orchestration
System Design
Reliability
Scalability
Operational Excellence
Code Quality
Debugging
Profiling
Source Control Management
Amazon
Customer Service
Engineering
Technical Architecture
Mentorship

Report this job

Work requirements

Jobs in Canada