Find work in Canada.

326,760 jobs across our Canadian network. How we count

Jobs in Canada

Save this search

Added 2 days ago
Software Development Manager
EDealer
Canada
Full-time
We are looking for a hands-on Software Development Manager to lead one of our engineering teams within EDealer, reporting to the Sr. Director of Product and Engineering. This is a role for…
Added 2 days ago
Engineering Manager, Forward Deployed Engineering (LLM)
Baseten
Toronto, ON
$260,000 to $380,000 USD / year
Full-time
Own products and customer projects end-to-end, functioning as both an engineer, project manager, and product manager, with a focus on user empathy, project specification, and end-to-end…
Added 3 days ago
Head of Forward Deployed Engineering (FDE)
Beacon Software
Toronto, ON
Full-time
Built and led a forward-deployed, solutions, or embedded engineering function at a company where the product was an AI or data platform; you have run the transition from "every engineer…
Added 3 days ago
Senior Software Engineer, DevOps & Security
Klue
Remote, Canada
$140,000 to $230,000 CAD / year
Full-time · Remote
…shared infrastructure, CI/CD, and guardrails are solid, every engineer at Klue gets faster, safer, and more cost effective to support, without having to think about…
Added 2 days ago
Software Development Engineer, Amazon Customer Service
Amazon
Toronto, ON
Full-time
Collaborate with product, UX, and partner engineering teams to translate ambiguous customer problems into technical solutions
Added 2 days ago
Technical Writing Associate, Co-op/New Grad
Boston Scientific
Mississauga, ON
Full-time
Edit technical content in support of product and/or process development projects including document updates, incorporating reviewer inputs, re-writing of existing material and updating of…
Added 2 days ago
Senior Quality Engineer
Avenue 45
Mississauga, ON
$125,000 to $145,000 CAD / year
Full-time
Our direct client is looking for a Senior Quality Engineer with strong background in Medical Devices, working onsite in Oakville / Mississauga, ON, Canada.
Added 2 days ago
Senior Fullstack Engineer
Bree Technologies (YC21)
Toronto, ON
$170,000 to $230,000 CAD / year
Full-time
We are looking for a Senior Fullstack Engineer to own important product areas from the initial customer problem through production release.
Added 2 days ago
Senior Quality Engineer
Algo Communication Products Ltd.
Burnaby, BC
$115,000 to $135,000 CAD / year
We are looking for a hands-on Senior Quality Engineer to help to build and scale a practical, ISO 9001-aligned Quality Management System for a growing hardware business.
Added 3 days ago
Senior Software Engineer, Fullstack
Outschool
Canada
Full-time
We're looking for a Senior Software Engineer, Fullstack to join our Product Engineering team in South Korea. The team’s mission is to build high-quality product experiences that help…
Added 3 days ago
Senior Fullstack Engineer
Bree
Remote, Canada
$170,000 to $230,000 CAD / year
Full-time · Remote
We are looking for a Senior Fullstack Engineer to own important product areas from the initial customer problem through production release.
Added 2 days ago
Senior Software Engineer, Fullstack
Outschool
Canada
We're looking for a Senior Software Engineer, Fullstack to join our Product Engineering team in South Korea. The team’s mission is to build high-quality product experiences that help…
Added 3 days ago
Sr. Software Dev Engineer, Amazon Customer Service
Amazon
Toronto, ON
The Contact Handling Experience team is seeking a innovative Sr. Software Development Engineer to lead technical strategy and support the team’s growth through mentorship.
Added 4 days ago
Engineering Co-Op Student
Durabuilt Windows & Doors
Edmonton, AB
Full-time
Develop installation manuals, assembly instructions, and installation guidelines under the direct supervision of our Senior R&D Engineer and Testing & Development Engineer
Added 2 days ago
Applied Scientist II, Alexa Daily Essentials Science and Analytics
Amazon Science
Vancouver, BC
Full-time
…autonomously detect, diagnose, and act on signals across Alexa's product surface. You'll build the evaluation science that validates these systems, prototype novel AI-powered features that…
Added 3 days ago
Senior Integration Engineer
Agiloft
Canada
Full-time
We are hiring a Senior Integration Engineer to build and productize integrations between Agiloft and strategic ISV partners. This is a hands-on engineering role with regular partner…
Added 2 days ago
Manufacturing Engineer, NPI
Algo Communication Products Ltd.
Burnaby, BC
$85,000 to $105,000 CAD / year
This role is ideal for an engineer who wants to develop strong hands-on experience at the intersection of product design and manufacturing.
Added 2 days ago
Hydromechanical Engineer - Aerospace
Hallmark Global Solutions Ltd
Dorval, QC
Full-time
Coordinate product development activities between the supplier of the system and the affected work packages
Added 2 days ago
Concepteur mécanique / Mechanical Engineer
Malvern Panalytical
Quebec, QC
Full-time
Added 3 days ago
Senior Software Engineer
Magical
Remote, Canada
Full-time · Remote
As a Senior Engineer at Magical, you'll build and own the systems powering our AI agents. You'll set technical direction for projects, drive delivery, enhance your team’s effectiveness, and…
Added 3 days ago
Data Engineer
Loopio Inc.
Remote, Canada
$103,500 to $140,000 CAD / year
Full-time · Remote
We are looking for an experienced Data Engineer to build and support the delivery of data pipelines, used for analytics both internally by Loopio’s teams, embedded within the Loopio…
Added 2 days ago
Applied AI Engineer
Hygiena
Mississauga, ON
Full-time
With rapid growth comes opportunity. We are looking for an Applied AI Engineer (LLM Applications Engineer) to join our team onsite in our Mississauga, Ontario Canada office! This is a…
Added 2 days ago
Mechanical Engineer
PACO Group
Longueuil, QC
Full-time
…developed by our teams, making them unique. As a Mechanical Development Project Engineer, you will act as the technical lead for several projects simultaneously. You will be responsible for…
Added 2 days ago
Mechanical Design Engineer
Sonele Inc.
Markham, ON
$80,000 to $100,000 CAD / year
Full-time
The Mechanical Engineer position who will support the Engineering Manager and engineering team in activities such as mechanical design and drafting, product development, manufacturing,…
Added 2 days ago
AI Platform Engineer with DevOps
Apptoza Inc.
Halifax, NS
Contract
Role: AI Platform Engineer with DevOps Experience - DevOps, Docker (Software), GitHub, GitHub Actions, Information Technology (IT) Infrastructure, Kubernetes, Programming Languages, Red Hat…

Amazon

Software Development Engineer, Amazon Customer Service

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

Apply About employer

Applications open in a new tab.

Original job description

Description

Want to build customer service experiences that resolve millions of contacts across Amazon's global marketplace? Join a team where your code directly eliminates customer friction and transforms how associates solve complex order issues.

Own and ship full-stack features end-to-end in a high-scale distributed environment
Design resolution systems that handle tens of millions of weekly customer interactions
Work at the intersection of real-time data orchestration, intelligent automation, and customer experience
Ship to production frequently with high autonomy and direct impact visibility

Key job responsibilities

Design, build, and operate distributed services that power customer service resolution workflows at Amazon scale
Own features from requirements through production, including operational excellence and on-call
Build APIs and integrations that unify data from multiple upstream services into coherent customer-facing experiences
Drive technical decisions within your scope - choose the right architecture, advocate for trade-offs, and deliver incrementally
Collaborate with product, UX, and partner engineering teams to translate ambiguous customer problems into technical solutions
Mentor teammates, contribute to design reviews, and raise the engineering bar through code quality and operational rigor
Identify and resolve systemic issues proactively - reduce toil, improve reliability, and simplify complexity

A day in the life

Throughout the day, you'll focus on hands-on development of features and systems that shape how customers experience resolution at Amazon scale.

Your morning might start with checking metrics from a feature you shipped last week, seeing real customer impact in the dashboards. You'll hop into a design review with teammates to debate how to surface information and actions for a customer problem, making the resolution path seamless for Customer Experience. In the afternoon, you attend a Lunch and Learn to stay on top of new emerging technology, before tackling a challenging problem with your peers that impacts millions of customers.

About The Team

Engineers are empowered to build. Our team values a collaborative atmosphere that celebrates rapid innovation and meaningful impact. You'll find a culture of psychological safety where asking questions is encouraged, experimentation is valued, and learning from failures drives continuous improvement. We are deeply invested in your personal growth through peer collaboration and regular career development discussions. Mentorship flows in all directions - senior engineers guide technical decisions while learning fresh perspectives from newer team members. You will have the ability to make an impact on the associates and managers who use our tools and the millions of customers they support.

Basic Qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language

Preferred Qualifications

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Experience in debugging, profiling, and implementing software engineering best practices in large-scale systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 114,800.00 - 191,800.00 CAD annually

Company - Amazon Development Centre Canada ULC

Job ID: A10553849

Apply About employer

More about this job

Responsibilities

Design, build, and operate distributed services that power customer service resolution workflows at scale. Collaborate with cross-functional teams to translate ambiguous customer problems into technical solutions while maintaining operational excellence.

Requirements

Requires at least 3 years of professional software development experience and 2 years of system design or architecture experience. A bachelor's degree in computer science or an equivalent field is preferred.

Skills

Software development
Distributed systems
System design
Architecture
API development
Full-stack development
Intelligent automation
Data orchestration
Debugging
Profiling
Code reviews
Operational excellence
Mentorship
Technical decision making
Reliability engineering

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Distributed Systems
Full-stack
API
Automation
Data Orchestration
System Design
Reliability
Scalability
Operational Excellence
Code Quality
Debugging
Profiling
Source Control Management
Amazon
Customer Service
Engineering
Technical Architecture
Mentorship

Report this job