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Added 3 months ago
E
Transcon Agent
Expeditors
Montreal, QC
- Full-time
Communicate with drivers, carriers, customs brokers, and operations teams regarding border
Added 2 months ago
Senior Platform Engineer
AutoTrader.ca
Toronto, ON
…provide software solutions to 3,500+ dealers, streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than…
Added 4 months ago
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Bilingual Cable Sales Agent
MCI
Sydney, Nova Scotia
- Full-time
…companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and…
Added 4 months ago
M
Call Centre Agent
MCI
Sydney, Nova Scotia
- Full-time
…companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and…
Added 4 months ago
M
Customer Service Agent (Hiring Immediately)
MCI
Edwardsville, Nova Scotia
- Full-time
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support…
Added 4 months ago
M
Customer Service Agent
MCI
Sydney, Nova Scotia
- Full-time
…companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and…
Added 4 months ago
S
Architecte en IA agentique - Intelligence Engineering / Agentic AI - Sr. Architect - Intelligence Engineering
Slalom
Montreal, Quebec
- Full-time
…du secteur public nous font confiance pour améliorer leurs opérations, stimuler leur croissance et créer de la…
Added 3 months ago
Software Development Manager, Agentic AI DevOps
Amazon
Vancouver, BC
Do you want to help build AWS DevOps Agent, a frontier agent that investigates incidents and identifies operational improvements as an experienced DevOps engineer would?
Added 3 months ago
CB
Procurement Agent
Clark Builders
Edmonton, AB
- Full-time
The Procurement Agent is responsible for the front-end procurement, contracting, and commercial-risk activities required to position projects for successful execution. Serving as a key link…
Added 2 months ago
Software Developer (Research)
DRW
Montreal, QC
Own full-stack performance from the network edge to in-memory stores - instrumenting, monitoring, and debugging production systems alongside operations, keeping SLOs razor-sharp.
Added 4 months ago
KC
Senior Satellite Systems Designer - Platform Architect (Contingent)
Kepler Communications Inc.
Toronto, Ontario
- Full-time
Support integration, test, environmental test, payload test, verification campaigns, mission readiness reviews, LEOP, commissioning, and on-orbit operations planning as required
Added 4 months ago
AR
Business Operations Manager
Alloy River
Toronto, Ontario
- $140,000 to $170,000 CAD / year
- Full-time
3-5 years of experience in business operations, strategy, consulting, strategic finance, or a similar analytical role.
Added 4 months ago
AC
Operations Administrator
ATS Corporation
Montreal, Quebec
- Full-time
The Operations Administrator is highly motivated, professional, and capable of managing the workload to support the Operations Director(s) and prioritize tasks in a fast-paced corporate…
Added 2 months ago
Advisory & Consulting Manager, Compliance - Americas
Diligent Corporation
Vancouver, BC
…ensuring teams follow repeatable implementation practices that support high-quality, scalable outcomes. You will partner closely with internal stakeholders to drive methodology adherence,…
Added 1 month ago
WI
Guest Service Representative/Reservations Agent
Wickaninnish Inn
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 4 months ago
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Marketing Operations Analyst
Citylitics
Toronto, Ontario
- $50,000 to $70,000 CAD / year
- Full-time
Citylitics is looking for a Marketing Operations Analyst to help build and maintain the data foundation, campaign execution workflows, and GTM AI-agent processes that power our marketing…
Added 4 months ago
AE
Executive Assistant
Arc'teryx Equipment
North Vancouver, British Columbia
- Full-time
As an Executive Assistant within our Supply Chain organization, you will support specific Senior Leadership within our function. You’re a master in the art of organization, with a…
Added 4 months ago
AE
Manager, Software Engineering (Service Cloud)
Arc'teryx Equipment
North Vancouver, British Columbia
- Full-time
…organization and driving strategic outcomes for After-Sales Support operations. You will provide technical and strategic direction for the development of key features within our Salesforce…
Added 3 months ago
Housekeeping Attendant
Northland Properties
BC · Blue River, BC
As a Room Attendant/Guest Service Agent, you'll wear many hats- from meet-and-greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive…
Added 3 months ago
Guest Service Agent
Northland Properties
BC · Blue River, BC
Full Training will be provided, as well as ongoing coaching and support.
Added 3 months ago
AG
Reservation Agent
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
Reporting to the Supervisor, Camp and Logistics Administration the Reservations Agent is responsible for providing administrative support to all site departments. The primary responsibility…
Added 4 months ago
AI
Airport Operations Communication Centre Specialist- Billy Bishop Airport
ASP Incorporated
Toronto, Ontario
- Full-time
A.S.P. is looking for an Airport Operations Communication Centre Agent that will play a pivotal role in ensuring seamless communication and coordination within Billy Bishop Toronto City…
Added 4 months ago
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Customer Service Agent 2 -Kingston - Full time- Bilingual
Serco
Kingston, Ontario
- Full-time
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Added 5 months ago
CP
Letter Carrier - Delivery Agent and Postal Clerk - Amos
Canada Post / Postes Canada
Amos, Quebec
- Temporary
Business Function: Delivery Agent or Letter Carrier
Added 4 months ago
B
Supply Chain Agent (Indirect Goods and Services)
Bombardier
Dorval, Quebec
- Full-time
As a Supply Chain Agent, you will report to the Supply Chain Leader within the Strategic Supply Chain and Procurement team, part of the Strategy and PMO for Tech Services (Indirect Goods…

Amazon

Software Development Manager, Agentic AI DevOps

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Jul 31, 2026

Original job description

Do you want to help build AWS DevOps Agent, a frontier agent that investigates incidents and identifies operational improvements as an experienced DevOps engineer would?

We are looking for an experienced Software Development Manager (SDM) to lead the AWS DevOps Agent System of Context team. You will use your technical expertise, customer obsession and your own experience from operating services to guide the roadmap for our System of Context, making trade-offs between tactical, operational, and long-term objectives. You will drive experiments that help the team explore what's possible. Your skills coaching and mentoring will help team members reach heights they never thought possible. You will have the opportunity and autonomy to take the team in new directions that enable our agents to solve our customers' problems with improved accuracy, lower latency and lower cost. In this role, you will collaborate with all of our AWS DevOps agent teams, PEs, science and product management.

Join us to build innovative solutions that help customers visualize and understand their AWS applications, making troubleshooting and problem diagnosis easier and more efficient.

Key job responsibilities
1. Hire, manage, and grow your team of diverse engineers.
2. Create and maintain short and long-term roadmap.
3. Lead delivery of projects with the right sense of urgency that balances the need to innovate quickly with long term sustainability and quality
4. Influence stakeholders within and outside of the org and be able to work across multiple orgs.
5. Deliver value for our customers while also focusing on building the right tech for operational excellence, maintainability and future extensibility.
6. Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information.
7. Demonstrate the ability to break abstract goals into attainable, measurable work items.
8. Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals and execute across multiple parallel running technical projects.

A day in the life
You might start in a cross team design review for how Production Intelligence decides topology is stale, weighing automated reasoning against simpler heuristics. Mid-morning, you pair with an engineer on real-time reasoning checks. After lunch, you review a memory-consolidation design, pushing back on claims not yet backed by evidence. Later, you are in an operations review. You close the day deciding on two competing proposals a search-versus-knowledge-graph decision. Other days are all about the team, one to ones, career development, or coaching.

About the team
AWS DevOps Agent is a platform, not a single agent. Its foundation is built by multiple teams working as one system. System of Context owns Production Intelligence, memory, and the context pipeline. Investigation Agent owns the execution engine and the fast and slow reasoning architecture. Evaluation owns the platform's immune system, the checks and scoring that keep quality honest. We work in a tight loop where context is supplied, tested against reality, and scored for improvement. This role works across all three. We treat context quality as the real differentiator and hold ourselves to a high bar on evidence. Basic Qualifications: - 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually

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More about this job

Responsibilities

Lead and grow a team of engineers to build and maintain the AWS DevOps Agent system of context. Drive project delivery, create roadmaps, and collaborate across teams to improve operational efficiency and troubleshooting capabilities.

Requirements

Requires over 10 years of experience including at least 3 years in engineering management and 3 years in system architecture. Candidates must demonstrate strong leadership, technical expertise, and the ability to manage complex, cross-functional projects.

Skills

DevOps
Agentic AI
System architecture
Team leadership
Mentoring
Roadmap planning
Stakeholder management
Operational excellence
Technical strategy
Project delivery
Cloud computing
Problem diagnosis
Software engineering
Recruiting

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Development Manager
Agentic AI
DevOps
AWS
System of Context
Production Intelligence
Engineering Management
System Architecture
Reliability
Scaling
Product Management
Mentoring
Operational Excellence
Cloud Infrastructure
Technical Strategy
Stakeholder Management
Software Engineering
Recruiting
Project Management
Troubleshooting
Design Patterns
Automation
Reasoning Architecture
Data Analysis
Performance Optimization

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