Jobs in Canada

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Added 14 mins ago
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Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the…
Added 14 mins ago
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In Store Bakery - Clerk Department Second Bakery
Sobeys
Bedford, NS
- Full-time
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 14 mins ago
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SALES SUPPORT- Fixed Term Contract
PreciKam
Montreal, QC
- Full-time
Support customer onboarding activities and new project launch coordination.
Added 14 mins ago
SC
In Store Bakery - Baker
Safeway Canada
Calgary, AB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 14 mins ago
Front End - Clerk Sales/Service - Tier II SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brandon, MB
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 14 mins ago
SN
Seasonal Team Member, Devonshire Mall
Saje Natural Wellness | Retail
Windsor, ON
- Contract
…individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.</p><p>At Saje, you’ll connect with a dynamic community…
Added 44 mins ago
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Sales and Account Manager Director
Planet DDS
Ottawa, ON
- Full-time
…is where it starts. We have signed our first Canadian anchor customer, and we are investing in product localization, onboarding and go-to-market to make Canada a market we win in, not just…
Added 44 mins ago
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Contact Center Rep II, Everyday Banking
TD
Markham, ON
- Full-time
…whenever they need it. You’ll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our…
Added 1 hour ago
VP
Business Center Support Team Associate - Toronto
Vialto Partners
Toronto, ON
- Full-time
Assist with the distribution and deactivation of First Canadian Place (FCP) access cards for onboarding and offboarding employees.
Added 1 hour ago
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Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Identifies, recommends, sources, negotiates and implements improvements/ solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client…
Added 1 hour ago
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MAC Manager
Cushman & Wakefield
Markham, ON
- Full-time
The MAC Manager is responsible for leading moves, adds, and changes services across assigned sites, ensuring workplace moves,
Added 1 hour ago
CC
Commercial Services Associate
Cambrian Credit Union
Winnipeg, MB
- Full-time
…candidates may progress to the role of Commercial Relationship Manager or Credit Analyst. Long-term career opportunities include positions in sales/relationship management, and risk…
Added 1 hour ago
Software Development Manager, Alexa Connections
Amazon
Toronto, ON
As a Software Development Manager, you will be responsible for building and managing a team to work on the Communications Software Features we are developing on our devices. In this role,…
Added 3 hours ago
SM
Senior Account Manager + Client Growth (Base + Uncapped Commission)
Setsail Marketing
Vancouver, BC
- Full-time
Senior Account Manager – Client Growth (Base + Uncapped Commission)
Added 3 hours ago
T
Customer Experience Associate
TD
Prince George, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
T
Engineer II
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or above
Added 4 hours ago
The Good Kitchen Department Manager
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location.
Added 4 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
…follow-the-sun support model and reports to the Service Desk…
Added 4 hours ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant…
Added 4 hours ago
T
Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 hours ago
LA
Client Success Manager for Meta Advertising and Appointment-Setting Agency
Limitless Agency
Remote, Canada
- $60,000 to $70,000 USD / year
- Full-time
- Remote
…portfolio grows, the agency is hiring a dedicated Client Success Manager to build a consistent, proactive experience for clients after the…
Added 4 hours ago
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Talent Acquisition Coordinator
Trulioo
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
Support offer letter preparation, new hire onboarding logistics, and basic recruiting metrics reporting
Added 5 hours ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
…Fleet Services team and maintenance shop. Reporting to the Manager, Utility and Facility Operations, you will oversee fleet maintenance and repairs, coordinate staff and shop operations,…
Added 5 hours ago
UO
Manager, Community and Partnerships - Hunter Hub
University of Calgary
Calgary, AB
- Full-time
The Hunter Hub for Entrepreneurial Thinking (Hunter Hub) under the Office of the President invites applications for a Manager, Community and Partnerships. This Full-time Fixed Term position…
Added 5 hours ago
T
Commercial Card Senior Product Manager
TD
Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…

Amazon

Software Development Manager, Alexa Connections

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Alexa is the personal assistant and cloud service that powers the next generation of ambient computing devices, devices designed around your voice. We believe voice is the most natural user interface for interacting with technology across many domains. At Alexa Communications, we are inventing the future of global, multimedia communications.

It’s still Day One for the Alexa Communications team – we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app!
The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more useful, and delight customers around the world.

As a Software Development Manager, you will be responsible for building and managing a team to work on the Communications Software Features we are developing on our devices. In this role, you will work closely with the Alexa Communications Organization to deliver and innovate on the features for current and next generation of devices. Your role will also require managing and building a strong team who will take on this challenge. Your team must deliver very high quality and robust communications software deliverable while focusing extensively on continually improving the customer experience of our solutions.

Key job responsibilities
· Mentoring and Developing software engineers at different experience levels
· Management and execution against project plans and delivery commitments; manage the day-to-day activities of the engineering team within an Agile/Scrum environment
· Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
· Work closely with the engineers to architect and develop the best technical design and tradeoffs and partner with Engineering teams for end-to-end solutions for best customer experience
. Participate in periodic product strategy sessions and planning team roadmap and strategy
. Report on status of development, quality, operations, and system performance to management Basic Qualifications: - 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Experience as a mentor, tech lead or leading an engineering team, or experience debugging, profiling, and implementing best software engineering practices in large-scale systems
- Bachelor's degree
- Experience in the video streaming technologies (H.264/WebRTC/SDP/SIP/RTP)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 171,400.00 - 286,200.00 CAD annually

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More about this job

Responsibilities

The Software Development Manager will lead and mentor an engineering team to develop and deliver high-quality communications software features for Alexa devices. This role involves managing project execution, defining technical strategy, and ensuring the delivery of robust, scalable solutions that enhance the customer experience.

Requirements

Candidates must have over 8 years of experience in multi-tier web services and at least 3 years of engineering management experience. A strong background in software development life cycles, system architecture, and technical leadership is required to succeed in this role.

Skills

Team leadership
Agile
Scrum
System architecture
Web services
Mentoring
Project management
Product strategy
Video streaming
H.264
WebRTC
SDP
SIP
RTP
Software engineering

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Alexa
Software Development Manager
Ambient computing
Communications software
Agile
Scrum
System architecture
Web services
H.264
WebRTC
SDP
SIP
RTP
Engineering management
Mentoring
Product roadmap
Scalability
Reliability
Software engineering
Multimedia communications
Voice-controlled technology
Technical design
Full lifecycle development
Code reviews
Build processes
Testing
Certification
Livesite operations
Video streaming
Cloud service

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