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Added 10 mins ago
Moncler Team Lead - Yorkdale Shopping Centre, Toronto
BoF Careers
Toronto, ON · Greater Toronto Area, Canada
Full-time
Moncler stands at the forefront of luxury retail in the United States, Canada, Brazil and Mexico, with a distinguished reputation for excellence, innovation, and customer-centric service.…
Added 26 mins ago
Keyholder
SNDL Inc.
Grande Prairie, AB · Vancouver, BC · Value Buds Railtown
Part-time
Support daily operations including merchandising and store upkeep
Added 26 mins ago
Assistant Store Manager Winners Homesense Cambie & 7th Ave
The TJX Companies, Inc.
Vancouver, BC
Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 26 mins ago
Software Development Engineer II, Omnichannel Metrics (OCM) - Measurement, Ad Tech, and Data Science (MADS)
Amazon
Toronto, ON
…of ad impressions to real-world purchases across the entire retail landscape, processing massive-scale panel data to give advertisers measurement insights no competitor can match. OCM is…
Added 26 mins ago
General Manager
Chipotle
Canada
Full-time
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 41 mins ago
Business Development Manager, Ontario - Cleaning Industry
United Services Group
Brampton, ON · Milton, ON · Mississauga, ON · Toronto, ON
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
Added 56 mins ago
Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
Full-time
Working under the Director, Integrated Commercial Marketing & Fan Engagement, you will help lead integrated commercial marketing across MLSE’s Football Vertical and West Campus. From annual…
Added 56 mins ago
Manager, Commercial Marketing, Real Sports Apparel
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
Full-time
We are seeking a strategic, creative, and commercially minded Manager, Retail Marketing – Real Sports Apparel (RSA) to lead the marketing strategy and growth plan for MLSE’s retail business.
Added 1 hour ago
Director, Non-retail and International FIU
RBC
Halifax, NS · Toronto, ON
Full-time
The Director, Non-Retail and International FIU is responsible for leading and overseeing the team dedicated to investigating Anti-Money Laundering (AML) activities related to RBC’s…
Added 1 hour ago
Host
Red Robin Canada Team Members
Prince George, BC
Experience in restaurants, retail, customer service, hospitality, or another guest-facing role is welcome, but we’re happy to train the right person.
Added 1 hour ago
Part Time Merchandise Manager
Michaels Stores
Prince George, BC
Part-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 1 hour ago
Trad Assistant Manager
Cineplex
Winnipeg, MB · CPX McGillivray and VIP
Part-time
Cineplex offers excellent opportunities for growth, this position can often lead to a more senior theatre management role (i.e.: Full-Time Theatre Manager, Sr. Theatre Manager or General…
Added 1 hour ago
Personal Banker
BMO
Kamloops, BC
Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 1 hour ago
Retail Shift Leader
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
Full-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 1 hour ago
Product Operations Leader - Contract
Indigo Books & Music
Toronto, ON
$18.65 to $23.25 CAD / hour
Full-time
The Product Operations Leader is the execution lead of product operations processes and results. This position role models and coaches to create a high-performance, customer-focused…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 hour ago
Sales and Leasing Consultant - Mann-Northway Auto Source
AutoCanada Inc.
Prince Albert, SK
Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 1 hour ago
Business Development Coordinator - Sterling Honda
AutoCanada Inc.
Hamilton, ON
Full-time
Track and report on key performance metrics, including call volume, appointment scheduling, customer follow-ups, and lead conversion rates.
Added 1 hour ago
Service Administration
AutoCanada Inc.
Maple Ridge, BC
Full-time
Track and report on key performance metrics, including call volume, appointment scheduling, customer follow-ups, and lead conversion rates.
Added 1 hour ago
Internet/Business Development Coordinator - Rose City Ford
AutoCanada Inc.
Windsor, ON
$50,000 to $65,000 CAD / year
Full-time
Track and report on key performance metrics, including call volume, appointment scheduling, customer follow-ups, and lead conversion rates.
Added 1 hour ago
Store Manager
Kiokii Inc
Kelowna, BC
$56,000 to $64,000 CAD / year
Full-time
Familiar with retail operations, including sales, merchandising, and customer service
Added 1 hour ago
Team Lead
Kiokii Inc
Kelowna, BC
$19 to $20 CAD / hour
Full-time
Knowledge of retail store operations, merchandising, and customer service standard
Added 1 hour ago
Store Manager
Kiokii Inc
Toronto, ON
$55,000 to $59,000 CAD / year
Full-time
Familiar with retail operations, including sales, merchandising, and customer service
Added 1 hour ago
General Manager C/D
Mountain Equipment Company
Kitchener, ON
$75,500 to $90,000 CAD / year
…performance, culture, and operational excellence of the store. You lead through others - setting clear expectations, building leadership capability, and holding the Senior Staff Team (SST)…
Added 2 hours ago
IT Product Owner (PO)
Leons Furniture Limited
Toronto, ON
…This role focuses on understanding organizational structure, operations, and strategic objectives, ensuring technology solutions support and enhance business outcomes. The product owner is…

Amazon

Software Development Manager, Promotions Customer Experience (PCX)

Vancouver, BC, Canada

Posting language: English
Posted: Sep 25, 2026

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Original job description

Are you energized by building systems that shape how hundreds of millions of customers discover savings? We are looking for a Software Development Manager to lead a team at the core of Amazon's promotions and deals platform. You will own the systems that determine which promotions surface to which customers and how, powering customer-facing experiences across search, detail pages, cart, and checkout during every major shopping event globally.

This is a role where your technical strategy directly translates into measurable customer engagement and business impact. You will guide your team through complex distributed-systems challenges, drive platform investments that unify promotional experiences, and partner across product, design, and engineering to turn ambiguous customer problems into shipped outcomes. If you are a collaborative, technically curious leader who thrives on solving hard problems at extreme scale, we would love to hear from you.

Key job responsibilities
- Own the technical strategy and multi-year roadmap for a core promotions platform, aligning engineering investments with customer and business goals.
- Lead, hire, coach, and develop a team of software engineers, building an inclusive, high-performing culture and supporting each individual's career growth.
- Drive system design and architecture decisions across distributed services, real-time and batch data pipelines, and machine-learning-driven merchandising at scale.
- Operate and continuously improve services that supply deals and promotions data to over 150 internal consumers, maintaining high availability through peak-traffic events.
- Partner with product management, design, and peer engineering teams to define requirements, prioritize work, and deliver measurable outcomes for customers.

A day in the life
You will start many mornings reviewing operational metrics and service health dashboards before joining your team's stand-up. From there, your time shifts between architecture reviews with engineers, roadmap discussions with product partners, and one-on-ones focused on career development. You will regularly collaborate with cross-functional teams to align on upcoming launches, then carve out time for strategic planning, writing technical documents, or diving deep into a design review. Expect a mix of focused individual work and energetic group problem-solving throughout the day.

About the team
Our team owns the end-to-end promotions and deals experience on Amazon. Our mission is to create a unified promotional experience that presents customers with the most relevant savings, breaking down boundaries between deals, coupons, price discounts, and other formats to deliver a cohesive shopping journey. We serve data and ranking signals to over 150 teams across Amazon, making our platform one of the highest-reach systems in the retail organization. We value collaboration, technical rigor, and a genuine commitment to building an inclusive environment where every team member can do their best work. Basic Qualifications: - 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually

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More about this job

Responsibilities

The Software Development Manager will lead a team responsible for the core promotions and deals platform, driving technical strategy and multi-year roadmaps. They will also manage, coach, and develop software engineers while partnering with cross-functional teams to deliver scalable, high-availability promotional experiences.

Requirements

Candidates must have over 8 years of experience in leading web service development and at least 3 years of engineering team management. Strong expertise in distributed systems architecture, system design, and full software development life cycle practices is required.

Skills

Distributed systems
System design
Architecture
Team leadership
Mentoring
Technical strategy
Data pipelines
Machine learning
Product management
Engineering management
Web services
Operational metrics
Stakeholder management
Recruiting
Performance management

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Development Manager
Promotions Platform
Distributed Systems
Web Services
Machine Learning
Data Pipelines
System Architecture
Engineering Management
Scalability
High Availability
Product Strategy
Coding Standards
Code Reviews
Source Control Management
Build Processes
Testing
Certification
Livesite Operations
Retail
Merchandising
Technical Strategy
Team Leadership
Mentoring
Recruiting
Performance Management
Cross-functional Collaboration
Operational Metrics
Service Health
Cloud Computing

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