Jobs in Canada

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Added 12 hours ago
Advance Metering Infrastructure (AMI) Program Lead
Capgemini
Mississauga, ON
The AMI Program Lead is responsible for the end-to-end leadership and delivery of large-scale Advanced Metering Infrastructure (AMI) program(s) within the utilities sector. The role…
Added 12 hours ago
PLM Solution Architect/Architecte de solutions PLM
Capgemini
Montreal, QC
…implementation of Product Lifecycle Management (PLM) solutions that support complex engineering, manufacturing, and product development…
Added 12 hours ago
PLM Solution Architect/Architecte de solutions PLM
Capgemini
Montreal, QC
…implementation of Product Lifecycle Management (PLM) solutions that support complex engineering, manufacturing, and product development…
Added 12 hours ago
SE
JR Parts Technician
STEP Energy Services
Clairmont, AB
- Full-time
…action, large and small, and engage fully in their work to support every aspect of the…
Added 12 hours ago
DB
Dentist
Dr. Bob's Dental Care
Niagara Falls, ON
- Other
With approximately 100 new patients per month, an experienced clinical support team, and advanced technology available in-office, this practice offers the patient flow and resources to…
Added 12 hours ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Providing analytical support and financial guidance to help with various business decisions. This includes developing new analyses and improving reports and metrics to better support senior…
Added 12 hours ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Providing analytical support and financial guidance to help with various business decisions. This includes developing new analyses and improving reports and metrics to better support senior…
Added 12 hours ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Providing analytical support and financial guidance to help with various business decisions. This includes developing new analyses and improving reports and metrics to better support senior…
Added 12 hours ago
AW
Community Kitchen Coordinator - Sarah Ross House - Supportive Housing Program
Atira Women's Resource Society
Vancouver, BC
- Part-time
Reporting to the Program Manager, the Tenant Support Worker is responsible for the day-to-day work of supporting residents with a wide array of emotional and practical supports. Activities…
Added 12 hours ago
Site Manager
Fortrex
Mississauga, ON
…savings citing specific areas, dollars and/or percentages to support recommendations, which will be relied on by the Site Manager II’s…
Added 12 hours ago
AC
Senior Accounts Receivable Lead
Aston Carter
Toronto, ON · North York, Ontario
- $75,000 to $90,000 CAD / year
- Full-time
Provide regular analysis and reporting of accounts receivable metrics to management to support decision-making.
Added 12 hours ago
EI
Electrical Controls Engineer
ENERVAC INTERNATIONAL ULC
Cambridge, ON
- Full-time
Documentation & Customer Support: Create equipment operating manuals, electrical documentation, and troubleshooting guides. Provide remote customer support and troubleshooting. Option to…
Added 12 hours ago
HR
Registered Dietitian - Outpatient Mental Health
Humber River Health
ON · Greater Toronto Area, ON
- Other
Acts as a resource to other members of the program regarding all matters related to nutritional support for our in/outpatients
Added 12 hours ago
T
Directeur(trice), Groupe des réparations structurales / Manager, Engineering Field Repairs
Textron
Mirabel, QC
- Full-time
…the interface with the Legacy Chief Engineer and the Product Support Engineers. This person will also manage the integration and maintenance of processes into the group to support the…
Added 12 hours ago
BF
Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Support additional recruiting efforts and participate in projects as required.
Added 12 hours ago
WC
Operations Supervisor
Waste Connections of Canada
Coquitlam, BC
- Full-time
…self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every…
Added 12 hours ago
S
Sales Associate
Structube
Newmarket, ON
- Full-time
Added 12 hours ago
Software Support Engineer, AFT Quality
Amazon
Toronto, ON
…PF2 is responsible for software deployment and maintenance support of these systems globally across NA, EU, and…
Added 12 hours ago
S
Vehicle Service Agent (Downtown Vancouver branch)
SIXT
Vancouver, BC
- Full-time
Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed
Added 12 hours ago
S
Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed
Added 12 hours ago
S
Vice President Fleet Canada
SIXT
Mississauga, ON
- Full-time
Employee Assistance Program: Access to the Employee Assistance Program for personal and professional support when needed
Added 12 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Alliston, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 12 hours ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
North Bay, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 12 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Oakville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 12 hours ago
BV
Transfer Credit Project Specialist
Bow Valley College
Calgary, AB
- Full-time
…services, business, technology, and creative industries. Every program has a Work Integrated Learning requirement, ensuring students contribute to the workplace before they graduate. With a…

Amazon

Software Support Engineer, AFT Quality

Toronto, ON, Canada

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Job details

Experience: 2+ years of software development, or 2+ years of technical support experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the FCs to move billions of customer orders through our Fulfillment Centers globally. As part of this vision, AFT Quality's Perceptive Fulfillment Foundations division builds, deploys, and maintains several CV systems like Omniscan, AFEX3, CVAP, Metis, Thea, VBI, and IDT. The deployment scale of these systems is in the order of a few hundred every year. These systems provide several PB of data from various FCs worldwide. This data is critical to generate foundational insights that facilitate downstream business specific decision making of fulfillment operations for various process paths across FTR. PF2 is responsible for software deployment and maintenance support of these systems globally across NA, EU, and FE.

We are seeking a Software Support Engineer. This role will use their technical skills to provide high quality support for various PF2 computer vision systems and maintain their software and its uptime across sites world wide. The role will support over 5+ vision and measurement systems including new systems going to GA. The SE will troubleshoot and solve problems that do not have defined SOPs. They will create SOPs and processes where needed and work closely with various stakeholders including RME, ACES, RDPI, TD-SI among others.

Key job responsibilities
- Provide resolution support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple systems, features and services.
- Work on operations and maintenance driven tasks including coding where needed.
- Software deployment support in staging and production environments across multiple systems including some Tier-1 systems.
- Develop tools to aid operations and maintenance
- Work with engineering team for taking over active issues and creating a team specific knowledge base and skill set.
- Work to streamline the SOPs, automate operations to reduce engineering burden around device maintenance.

A day in the life
- Handle time sensitive deployments across NA, EU, and FE.
- Handle issue resolution around device maintenance.
- Work with engineering teams to surface operational issues for feature prioritization.
- Work with deployment teams both internal to AFT Quality and across various FCs.

This role requires flexibility to support global operations across multiple time zones. The successful candidate must be available to adjust their schedule as business needs require, including:

- Supporting North American time zones (Eastern Time through Pacific Time).
- Supporting European time zones when needed.
- Participating in worldwide deployment activities, which may occur outside standard business hours.

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverview

AFT’s Quality organization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 57,400.00 - 95,900.00 CAD annually

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More about this job

Responsibilities

The Software Support Engineer will provide technical support, troubleshoot issues, and maintain computer vision systems across global fulfillment centers. They will also manage software deployments, create standard operating procedures, and develop tools to streamline operational maintenance.

Requirements

Candidates must have at least 2 years of experience in software development or technical support, along with proficiency in scripting and system troubleshooting. Preferred qualifications include knowledge of web services, distributed systems, and hardware maintenance.

Skills

Software support
Technical troubleshooting
Scripting
Debugging
Computer vision systems
Software deployment
Hardware maintenance
Web services
Distributed systems
Web application development
RAID
REST
XML
JSON
Operations maintenance
SOP development

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Support Engineer
Amazon Fulfillment Technologies
Computer Vision
Omniscan
AFEX3
CVAP
Metis
Thea
VBI
IDT
Scripting
Debugging
Web Services
Distributed Systems
RAID
REST
XML
JSON
SOP
Deployment
Automation
Fulfillment Centers
Operations
Maintenance
Technical Support

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