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Added 10 mins ago
D
Dyson Stylist
Dyson
AB
- Part-time
…Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that…
Added 10 mins ago
D
In-store Dyson Expert
Dyson
Toronto, ON · ON · Canada - Toronto Office
- Part-time
…Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that…
Added 10 mins ago
Drayton Valley Recreation Therapist
Connecting Care (2000) Inc.
Drayton Valley, AB
…residents' strengths, progress, and areas for improvement to support the care team wellness…
Added 10 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
The RV Shop Foreman/Forewoman is also responsible for monitoring shop inventory, managing parts and materials, maintaining service records, and helping ensure the shop remains organized,…
Added 10 mins ago
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Manager - Front Office
Hilton
Toronto, ON
- Full-time
Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards
Added 10 mins ago
F&B Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
Added 10 mins ago
Night Auditor
Northland Properties
Hamilton, ON
Maintain an inventory of vacancies, reservations and room assignments
Added 10 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 10 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 10 mins ago
PC
Temporary Store Warehouse Floor Supervisor - Full-Time
PVH Corp.
Mississauga, ON
- Full-time
Follow Inventory Shrinkage Improvement Program.
Added 10 mins ago
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Overnight General Clerk
Save-On-Foods
Saanich, BC · Victoria, BC
- Part-time
Added 10 mins ago
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Assistant Department Manager, Produce
Save-On-Foods
Burnaby, BC · Madison Centre - Burnaby BC
- Part-time
Added 10 mins ago
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Pharmacy Assistant
Save-On-Foods
Aldergrove, BC
- Part-time
Performing all tasks related to ordering, receiving, and returning stock, expiry date checks, balance owing and inventory corrections.
Added 10 mins ago
NB
Directeur Adjoint de Magasin/Retail Assistant Store Manager
New Balance
Montreal, QC
- Full-time
The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a…
Added 10 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 10 mins ago
Cook/Food Service Supervisor
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them…
Added 10 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
We are looking for a customer-focused and technically driven Technical Support Specialist to support the day-to-day technology needs of our employees. Reporting to the IT Manager, this role…
Added 10 mins ago
UI
Shipper-Receiver
UAP Inc.
Peterborough, ON
- $18.95 to $21.3 CAD / hour
- Full-time
Our Shipper-Receivers keep our stores organized to ensure orders can be prepared efficiently and safely. They support store operations and are essential in providing quality service to our…
Added 10 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
Added 10 mins ago
RI
Dynamics BC 365 Techno-Functional Expert
Raas Infotek
Canada
- Contract
Job Summary: The role will bridge in Business stakeholders and global technical teams to deliver, support, and enhance Microsoft Dynamics 365 Business Central solutions and associated…
Added 10 mins ago
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Sales Associate
Ardene
Sault Ste. Marie, ON
- $17.95 CAD / hour
- Part-time
Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not…
Added 10 mins ago
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Warehouse Associate
Swish Maintenance Limited
Winnipeg, MB
- Full-time
…screening and assessment of applications. AI is used only as a support tool; no hiring decisions are made solely by automated systems. All final hiring decisions are made by a human. We are…
Added 10 mins ago
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Seasonal Sales Associate
Ardene
Niagara Falls, ON
- $17.95 CAD / hour
- Part-time
Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not…
Added 10 mins ago
MP
Receptionist - Casual
Mount Pleasant Group
Toronto, ON
- Temporary
Monitor and maintain office inventory, wreath supplies, and general office materials, placing orders as needed.
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Assistant Team Leader
Dollarama
Wetaskiwin, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…

Amazon

Software Support Engineer, AFT Quality

Toronto, ON, Canada

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Job details

Experience: 2+ years of software development, or 2+ years of technical support experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the FCs to move billions of customer orders through our Fulfillment Centers globally. As part of this vision, AFT Quality's Perceptive Fulfillment Foundations division builds, deploys, and maintains several CV systems like Omniscan, AFEX3, CVAP, Metis, Thea, VBI, and IDT. The deployment scale of these systems is in the order of a few hundred every year. These systems provide several PB of data from various FCs worldwide. This data is critical to generate foundational insights that facilitate downstream business specific decision making of fulfillment operations for various process paths across FTR. PF2 is responsible for software deployment and maintenance support of these systems globally across NA, EU, and FE.

We are seeking a Software Support Engineer. This role will use their technical skills to provide high quality support for various PF2 computer vision systems and maintain their software and its uptime across sites world wide. The role will support over 5+ vision and measurement systems including new systems going to GA. The SE will troubleshoot and solve problems that do not have defined SOPs. They will create SOPs and processes where needed and work closely with various stakeholders including RME, ACES, RDPI, TD-SI among others.

Key job responsibilities
- Provide resolution support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple systems, features and services.
- Work on operations and maintenance driven tasks including coding where needed.
- Software deployment support in staging and production environments across multiple systems including some Tier-1 systems.
- Develop tools to aid operations and maintenance
- Work with engineering team for taking over active issues and creating a team specific knowledge base and skill set.
- Work to streamline the SOPs, automate operations to reduce engineering burden around device maintenance.

A day in the life
- Handle time sensitive deployments across NA, EU, and FE.
- Handle issue resolution around device maintenance.
- Work with engineering teams to surface operational issues for feature prioritization.
- Work with deployment teams both internal to AFT Quality and across various FCs.

This role requires flexibility to support global operations across multiple time zones. The successful candidate must be available to adjust their schedule as business needs require, including:

- Supporting North American time zones (Eastern Time through Pacific Time).
- Supporting European time zones when needed.
- Participating in worldwide deployment activities, which may occur outside standard business hours.

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverview

AFT’s Quality organization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 57,400.00 - 95,900.00 CAD annually

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More about this job

Responsibilities

The Software Support Engineer will provide technical support, troubleshoot issues, and maintain computer vision systems across global fulfillment centers. They will also manage software deployments, create standard operating procedures, and develop tools to streamline operational maintenance.

Requirements

Candidates must have at least 2 years of experience in software development or technical support, along with proficiency in scripting and system troubleshooting. Preferred qualifications include knowledge of web services, distributed systems, and hardware maintenance.

Skills

Software support
Technical troubleshooting
Scripting
Debugging
Computer vision systems
Software deployment
Hardware maintenance
Web services
Distributed systems
Web application development
RAID
REST
XML
JSON
Operations maintenance
SOP development

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Support Engineer
Amazon Fulfillment Technologies
Computer Vision
Omniscan
AFEX3
CVAP
Metis
Thea
VBI
IDT
Scripting
Debugging
Web Services
Distributed Systems
RAID
REST
XML
JSON
SOP
Deployment
Automation
Fulfillment Centers
Operations
Maintenance
Technical Support

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