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Added 1 min ago
Operations Lead - Halifax
WestJet Group
Enfield, NS
As an Operations Lead, you will contribute to the safe and efficient daily maintenance of WestJet’s fleet, including the Boeing 737 NG, 737 MAX, and De Havilland Dash 8-400 (Q400). You’ll…
Added 1 min ago
AL
AltaGas - Lead Operations Engineer, NEBC
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
AltaGas is seeking a Lead Operations Engineer - NEBC to provide engineering leadership across an assigned portfolio of operating assets. Reporting to the Senior Manager, Operations…
Added 1 min ago
MR
Product Manager
MPA Recruitment
Canada
- Full-time
Hands on experience in another discipline within software development, for example developer, tester or support engineer.
Added 1 min ago
EC
Software Engineer II
Emburse Chrome River
Toronto, ON
- Full-time
…AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the…
Added 1 min ago
A
Instrumentation and Control Engineer
Airswift
Calgary, AB
- Contract
Job Title: Instrumentation and Control Engineer
Added 16 mins ago
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Senior Mechanical Technologist
Stantec
Calgary, AB
- Full-time
Strong knowledge of building mechanical systems, energy efficiency, system controls, commissioning, constructability, and facility operations.
Added 16 mins ago
Project Engineer
Kiewit
Calgary, AB · Edmonton, AB
The Project Engineer will support construction activities by planning, organizing and implementing those management duties (i.e. engineering interface, subcontract and materials management,…
Added 31 mins ago
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Stage- Gestion des Programmes Moteurs – Introduction de Nouveau produit / Internship- Operations Program Management – New Product Introduction
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 31 mins ago
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Well Integrity & Asset Retirement Obligation (ARO) Engineer
ATCO
Edmonton, AB
- Full-time
The Engineering, Gas & Pipelines Division seeks a Professional Engineer (P.Eng.) to help manage and develop ATCO's aging well infrastructure programs, primarily the Abandoned Well Integrity…
Added 31 mins ago
KI
Observability Engineer
KPG99 INC
Montreal, QC
- Contract
We are seeking an experienced and motivated engineer to join the Observability fleet which focuses on delivering tools in private and public cloud environments. The role focuses on…
Added 46 mins ago
AP
Founding Product Manager
AMZ Prep
Remote, Canada
- Full-time
- Remote
Own testing, rollout, documentation and adoption with operations and customer-facing teams. A release is not finished because it was deployed.
Added 46 mins ago
Software Support Engineer, AFT Quality
Amazon
Toronto, ON
…downstream business specific decision making of fulfillment operations for various process paths across FTR. PF2 is responsible for software deployment and maintenance support of these…
Added 46 mins ago
RE
EOS Principal Software Engineer
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Rodan Energy is seeking a technically versatile Senior Software Engineer to build and evolve industry-leading Energy Optimization Solutions (EOS) and help shape the future of software,…
Added 46 mins ago
CP
Process Engineering lll (Packaging)
Contract Pharmaceuticals Limited
Mississauga, ON
- $95,000 to $110,000 CAD / year
- Full-time
Actively supports the day-to-day operations of the Manufacturing, Packaging and Maintenance departments. Provides senior technical expertise and guidance in resolving issues and champions…
Added 46 mins ago
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Dayforce Application Engineer
Insight Global
Canada
- Contract
Insight Global is seeking a Dayforce Application Engineer to join a large retail client. This individual will join the People Enablement Technology team and support the ongoing health and…
Added 46 mins ago
MC
P&C project engineer
MatchBox Consulting Group
Burnaby, BC
- Contract
MatchBox Consulting Group is seeking a Project Engineer (Protection & Control) to support one of British Columbia's largest utility providers. This is an exciting opportunity for a senior…
Added 46 mins ago
ML
3rd Class Engineer
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
The Engineer job requires the employee to operate and maintain powerhouse and related equipment in a safe, effective and efficient manner in accordance with standard operating procedures.
Added 46 mins ago
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Platform Operations Engineer – Monitoring, Automation & Security
VectorVue
Toronto, ON
- Contract
We’re looking for a hands-on platform operations engineer to join a team supporting a diverse, integrated technology stack. This isn’t a single-specialty role. You’ll work across…
Added 46 mins ago
OS
DevOps Engineer
Open Systems Technologies
Montreal, QC
- Contract
Partner with Development, Infrastructure, and Operations teams to support production deployments, platform upgrades, troubleshooting activities, and strategic modernization initiatives
Added 1 hour ago
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Cyber Security Engineer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $44 to $55 CAD / hour
- Contract
We are looking for a Cybersecurity engineer with admin level knowledge and experience working on enterprise Security Information and Event management (SIEM) tools. The ideal candidate would…
Added 1 hour ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 1 hour ago
Senior Software Developer (AI Platform & Applications)
Dayforce
Canada
…headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ)…
Added 1 hour ago
QUALITY - QUALITY ENGINEERING
KSR
Chatham-Kent, ON · Ridgetown, ON
Job Title: Department: Reporting to: Job Summary: Quality Engineer Quality Quality Manager Location: Revision: Plant July 2, 2026 The Quality Engineer is responsible for ensuring product…
Added 1 hour ago
Substation High Voltage Electrical Engineer
MCW Group of Companies
Kelowna, BC
We’re currently looking for a Senior High-Voltage Electrical Engineer to support our growing workload in the Kelowna and Kootenay regions and play a key role within our AGE Power team. You…
Added 1 hour ago
SH
Journeyman-Stationary Engineer 3rd Class- Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…directed by the Power Plant Supervisor or Manager of Facility…

Amazon

Software Support Engineer, AFT Quality

Toronto, ON, Canada

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Job details

Experience: 2+ years of software development, or 2+ years of technical support experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the FCs to move billions of customer orders through our Fulfillment Centers globally. As part of this vision, AFT Quality's Perceptive Fulfillment Foundations division builds, deploys, and maintains several CV systems like Omniscan, AFEX3, CVAP, Metis, Thea, VBI, and IDT. The deployment scale of these systems is in the order of a few hundred every year. These systems provide several PB of data from various FCs worldwide. This data is critical to generate foundational insights that facilitate downstream business specific decision making of fulfillment operations for various process paths across FTR. PF2 is responsible for software deployment and maintenance support of these systems globally across NA, EU, and FE.

We are seeking a Software Support Engineer. This role will use their technical skills to provide high quality support for various PF2 computer vision systems and maintain their software and its uptime across sites world wide. The role will support over 5+ vision and measurement systems including new systems going to GA. The SE will troubleshoot and solve problems that do not have defined SOPs. They will create SOPs and processes where needed and work closely with various stakeholders including RME, ACES, RDPI, TD-SI among others.

Key job responsibilities
- Provide resolution support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple systems, features and services.
- Work on operations and maintenance driven tasks including coding where needed.
- Software deployment support in staging and production environments across multiple systems including some Tier-1 systems.
- Develop tools to aid operations and maintenance
- Work with engineering team for taking over active issues and creating a team specific knowledge base and skill set.
- Work to streamline the SOPs, automate operations to reduce engineering burden around device maintenance.

A day in the life
- Handle time sensitive deployments across NA, EU, and FE.
- Handle issue resolution around device maintenance.
- Work with engineering teams to surface operational issues for feature prioritization.
- Work with deployment teams both internal to AFT Quality and across various FCs.

This role requires flexibility to support global operations across multiple time zones. The successful candidate must be available to adjust their schedule as business needs require, including:

- Supporting North American time zones (Eastern Time through Pacific Time).
- Supporting European time zones when needed.
- Participating in worldwide deployment activities, which may occur outside standard business hours.

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverview

AFT’s Quality organization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 57,400.00 - 95,900.00 CAD annually

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More about this job

Responsibilities

The Software Support Engineer will provide technical support, troubleshoot issues, and maintain computer vision systems across global fulfillment centers. They will also manage software deployments, create standard operating procedures, and develop tools to streamline operational maintenance.

Requirements

Candidates must have at least 2 years of experience in software development or technical support, along with proficiency in scripting and system troubleshooting. Preferred qualifications include knowledge of web services, distributed systems, and hardware maintenance.

Skills

Software support
Technical troubleshooting
Scripting
Debugging
Computer vision systems
Software deployment
Hardware maintenance
Web services
Distributed systems
Web application development
RAID
REST
XML
JSON
Operations maintenance
SOP development

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Support Engineer
Amazon Fulfillment Technologies
Computer Vision
Omniscan
AFEX3
CVAP
Metis
Thea
VBI
IDT
Scripting
Debugging
Web Services
Distributed Systems
RAID
REST
XML
JSON
SOP
Deployment
Automation
Fulfillment Centers
Operations
Maintenance
Technical Support

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