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Added 1 min ago
VA
FEA Analyst
Väderstad AB
Langbank, SK
- Full-time
The FEA Analyst supports Väderstad’s Product & Development team by performing advanced structural, fatigue, and durability simulations on agricultural equipment and components. This role…
Added 1 min ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
S
Full Stack Engineer
SynergyLoft
Canada
- Contract
…This involves moving provincial curriculum from a print-based production and delivery process to a digital format. This initiative includes, but is not limited to the…
Added 1 min ago
IG
Full Stack Engineer
IMCS Group
Quebec, QC
- Contract
We are seeking an experienced Java Full Stack Developer with strong Python development skills to design, develop, and maintain scalable enterprise applications. The ideal candidate will…
Added 1 min ago
S
Optoelectronic Engineer
Sanmina
Ottawa, ON
- Full-time
We are looking for an experienced Optoelectronic Engineer with a strong background in optical / optoelectronic product development and manufacturing, to join the multidisciplinary…
Added 1 min ago
A
Instrumentation and Control Engineer
Airswift
Calgary, AB
- Contract
Job Title: Instrumentation and Control Engineer
Added 31 mins ago
LC
Engineer - Program Manager
Linamar Corporation
Guelph, ON
- Full-time
Lead engineering projects through all phases of development, including planning, execution, monitoring, and closure.
Added 31 mins ago
R
Stage- Gestion des Programmes Moteurs – Introduction de Nouveau produit / Internship- Operations Program Management – New Product Introduction
RTX
Longueuil, QC
- Full-time
…avec un focus sur les phases de développement et de mise en…
Added 31 mins ago
Marketing Designer
AfterShip
Toronto, ON
…we built the strategic creative direction. In 2027 we need production horsepower - designers who turn that direction into volume, fast, using AI as leverage. The ideal candidate is a…
Added 46 mins ago
Software Support Engineer, AFT Quality
Amazon
Toronto, ON
We are seeking a Software Support Engineer. This role will use their technical skills to provide high quality support for various PF2 computer vision systems and maintain their software and…
Added 46 mins ago
RE
EOS Principal Software Engineer
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Rodan Energy is seeking a technically versatile Senior Software Engineer to build and evolve industry-leading Energy Optimization Solutions (EOS) and help shape the future of software,…
Added 46 mins ago
CP
Process Engineering lll (Packaging)
Contract Pharmaceuticals Limited
Mississauga, ON
- $95,000 to $110,000 CAD / year
- Full-time
At CPL, we are passionate about pharmaceutical product development and contract manufacturing. Our aim is to be the top choice CDMO in the non-sterile liquid and semi-solid pharmaceutical…
Added 46 mins ago
A
Data Engineer - MS Fabric & Azure Data Platform
Akkodis
Toronto, ON · Greater Toronto Area, Canada
- Contract
Title: Data Engineer - Microsoft Fabric & Azure Data Platform
Added 46 mins ago
OS
DevOps Engineer
Open Systems Technologies
Montreal, QC
- Contract
Partner with Development, Infrastructure, and Operations teams to support production deployments, platform upgrades, troubleshooting activities, and strategic modernization initiatives
Added 1 hour ago
ES
DevOps / Cloud Engineer
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Collaborate with application development, infrastructure, database, and production support teams.
Added 1 hour ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
…programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical companies for parenteral lipid nanoparticle drug products. As an enabling…
Added 1 hour ago
AI
Production Support Engineer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
The role combines production support with development activities while ensuring system availability, reliability, compliance, and a strong customer experience.
Added 1 hour ago
Senior Software Developer (AI Platform & Applications)
Dayforce
Canada
…Dayforce platform. This role is ideal for an experienced software engineer who enjoys designing, building, and shipping production-quality applications using modern development frameworks,…
Added 1 hour ago
Substation High Voltage Electrical Engineer
MCW Group of Companies
Kelowna, BC
We’re currently looking for a Senior High-Voltage Electrical Engineer to support our growing workload in the Kelowna and Kootenay regions and play a key role within our AGE Power team. You…
Added 1 hour ago
RE
EOS Principal Software Engineer
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Rodan Energy is seeking a technically versatile Senior Software Engineer to build and evolve industry-leading Energy Optimization Solutions (EOS) and help shape the future of software,…
Added 1 hour ago
R&
Staff AI Builder
Robots & Pencils
Canada
- Full-time
…delivery of AI/ML systems. This role is ideal for an experienced engineer who thrives on architectural decisions, can confidently own systems end-to-end, and contributes to technical…
Added 1 hour ago
GP
Data Science Developer
Global Pharma Tek
ON · Ontario, Canada
- Contract
Advanced hands-on expertise in Python, software engineering, LLMs, RAG, agentic AI, APIs, prompt engineering, model evaluation, and production AI development.
Added 1 hour ago
SS
Senior Automation Engineer- Agentic AI
Sapphire Stream Technology
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This position combines agentic AI software development, intelligent automation, and component quality engineering. The successful candidate will design, develop, and deploy…
Added 1 hour ago
LD
Senior Electrical Hardware Engineer
Leonardo DRS
Halifax, NS
- Full-time
Reporting to the Manager, Hardware Engineering, the Senior Hardware Engineer (Power Electronics) will contribute to the design, development, integration, and verification of…

Amazon

Software Support Engineer, AFT Quality

Toronto, ON, Canada

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Job details

Experience: 2+ years of software development, or 2+ years of technical support experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the FCs to move billions of customer orders through our Fulfillment Centers globally. As part of this vision, AFT Quality's Perceptive Fulfillment Foundations division builds, deploys, and maintains several CV systems like Omniscan, AFEX3, CVAP, Metis, Thea, VBI, and IDT. The deployment scale of these systems is in the order of a few hundred every year. These systems provide several PB of data from various FCs worldwide. This data is critical to generate foundational insights that facilitate downstream business specific decision making of fulfillment operations for various process paths across FTR. PF2 is responsible for software deployment and maintenance support of these systems globally across NA, EU, and FE.

We are seeking a Software Support Engineer. This role will use their technical skills to provide high quality support for various PF2 computer vision systems and maintain their software and its uptime across sites world wide. The role will support over 5+ vision and measurement systems including new systems going to GA. The SE will troubleshoot and solve problems that do not have defined SOPs. They will create SOPs and processes where needed and work closely with various stakeholders including RME, ACES, RDPI, TD-SI among others.

Key job responsibilities
- Provide resolution support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple systems, features and services.
- Work on operations and maintenance driven tasks including coding where needed.
- Software deployment support in staging and production environments across multiple systems including some Tier-1 systems.
- Develop tools to aid operations and maintenance
- Work with engineering team for taking over active issues and creating a team specific knowledge base and skill set.
- Work to streamline the SOPs, automate operations to reduce engineering burden around device maintenance.

A day in the life
- Handle time sensitive deployments across NA, EU, and FE.
- Handle issue resolution around device maintenance.
- Work with engineering teams to surface operational issues for feature prioritization.
- Work with deployment teams both internal to AFT Quality and across various FCs.

This role requires flexibility to support global operations across multiple time zones. The successful candidate must be available to adjust their schedule as business needs require, including:

- Supporting North American time zones (Eastern Time through Pacific Time).
- Supporting European time zones when needed.
- Participating in worldwide deployment activities, which may occur outside standard business hours.

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverview

AFT’s Quality organization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 57,400.00 - 95,900.00 CAD annually

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More about this job

Responsibilities

The Software Support Engineer will provide technical support, troubleshoot issues, and maintain computer vision systems across global fulfillment centers. They will also manage software deployments, create standard operating procedures, and develop tools to streamline operational maintenance.

Requirements

Candidates must have at least 2 years of experience in software development or technical support, along with proficiency in scripting and system troubleshooting. Preferred qualifications include knowledge of web services, distributed systems, and hardware maintenance.

Skills

Software support
Technical troubleshooting
Scripting
Debugging
Computer vision systems
Software deployment
Hardware maintenance
Web services
Distributed systems
Web application development
RAID
REST
XML
JSON
Operations maintenance
SOP development

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Support Engineer
Amazon Fulfillment Technologies
Computer Vision
Omniscan
AFEX3
CVAP
Metis
Thea
VBI
IDT
Scripting
Debugging
Web Services
Distributed Systems
RAID
REST
XML
JSON
SOP
Deployment
Automation
Fulfillment Centers
Operations
Maintenance
Technical Support

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