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A
Ingénieur En Propulsion / Propulsion Engineer
Actalent
QC · Saint-Benoît, QC
- $45 to $85 CAD / hour
- Contract
Integrate, validate, and harmonize systems, software, and hardware to ensure seamless operation, safety, and peak performance. Provide top-tier technical support for production, ground and…
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Principal Analog Mixed Signal Designer - 19497
Synopsys
Mississauga, ON
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
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PC
Intermediate Structural Engineer
PRI Consultants
Calgary, AB
- Full-time
…and Nova Scotia. We are seeking an Intermediate Structural Engineer to design, analyze, and support the delivery of structural projects across our building, institutional, industrial, and…
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Senior QA Automation Engineer, Salesforce
BCAA
Burnaby, BC · *Head Office
- Full-time
…partners throughout the development lifecycle. You’ll also support production systems, contribute to continuous improvement, and mentor more junior team members to strengthen quality…
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Lead Engineer, Test Development
Celestica International LP
Newmarket, ON
The Lead Engineer in Test Development designs, develops and implements automatic test equipment and test programs for product testing and design verification which ensure robust and high…
Added 1 min ago
C
Automation Engineer / Specialist
CertainTeed
Delta, BC
- Full-time
The Automation Engineer/Specialist will assist with the development and implementation of World Class Manufacturing (WCM) projects, production, processing methods and controls. Through the…
Added 1 min ago
SS
Design Engineer (Mechanical and Electrical)
Summit Search Group
Brampton, ON
- Full-time
Our client is seeking an experienced and innovative Design Engineer to lead the development of next-generation of auto-feed power tools. The ideal candidate will possess a strong background…
Added 31 mins ago
VA
FEA Analyst
Väderstad AB
Langbank, SK
- Full-time
Exposure to test engineering, instrumentation, or data acquisition systems is an asset.
Added 31 mins ago
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Data Engineer II
TD
Toronto, ON
- Full-time
Maintain expert knowledge of upstream data, including knowledge provided through data profiling, data quality reporting, and via the production of metadata
Added 31 mins ago
S
Full Stack Engineer
SynergyLoft
Canada
- Contract
…This involves moving provincial curriculum from a print-based production and delivery process to a digital format. This initiative includes, but is not limited to the…
Added 31 mins ago
S
Optoelectronic Engineer
Sanmina
Ottawa, ON
- Full-time
We are looking for an experienced Optoelectronic Engineer with a strong background in optical / optoelectronic product development and manufacturing, to join the multidisciplinary…
Added 31 mins ago
A
Instrumentation and Control Engineer
Airswift
Calgary, AB
- Contract
This opportunity sits within a major bitumen production and upgrader environment, supporting engineering projects focused on performance, reliability, and maintainability. The role works…
Added 1 hour ago
Software Support Engineer, AFT Quality
Amazon
Toronto, ON
We are seeking a Software Support Engineer. This role will use their technical skills to provide high quality support for various PF2 computer vision systems and maintain their software and…
Added 1 hour ago
RE
EOS Principal Software Engineer
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Rodan Energy is seeking a technically versatile Senior Software Engineer to build and evolve industry-leading Energy Optimization Solutions (EOS) and help shape the future of software,…
Added 1 hour ago
CP
Process Engineering lll (Packaging)
Contract Pharmaceuticals Limited
Mississauga, ON
- $95,000 to $110,000 CAD / year
- Full-time
Working knowledge of automated / integrated production equipment and computerized systems.
Added 1 hour ago
OS
DevOps Engineer
Open Systems Technologies
Montreal, QC
- Contract
Experience in infrastructure modernization, platform migrations, software deployments, and production change management across distributed systems
Added 1 hour ago
AI
Production Support Engineer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
Responsible for supporting business-critical applications and systems through incident resolution, root-cause analysis, troubleshooting, change implementation, system monitoring, and…
Added 1 hour ago
Senior Software Developer (AI Platform & Applications)
Dayforce
Canada
…Dayforce platform. This role is ideal for an experienced software engineer who enjoys designing, building, and shipping production-quality applications using modern development frameworks,…
Added 1 hour ago
QUALITY - QUALITY ENGINEERING
KSR
Chatham-Kent, ON · Ridgetown, ON
Job Title: Department: Reporting to: Job Summary: Quality Engineer Quality Quality Manager Location: Revision: Plant July 2, 2026 The Quality Engineer is responsible for ensuring product…
Added 1 hour ago
Substation High Voltage Electrical Engineer
MCW Group of Companies
Kelowna, BC
At MCW, we don’t just design infrastructure, we help shape the systems that keep communities running. With a strong reputation in engineering, consulting, and energy systems, our team is…
Added 1 hour ago
AM
Lead Board Hardware Debug Engineer – Datacenter & AI Platforms
Advanced Micro Devices, Inc
Markham, ON
- Full-time
We are seeking a Senior Board Hardware Debug Engineer to join our Datacenter & AI Board Validation team. In this role you will:
Added 1 hour ago
RE
EOS Principal Software Engineer
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Rodan Energy is seeking a technically versatile Senior Software Engineer to build and evolve industry-leading Energy Optimization Solutions (EOS) and help shape the future of software,…
Added 1 hour ago
R&
Staff AI Builder
Robots & Pencils
Canada
- Full-time
We’re looking for a Staff AI Builder to lead the design and delivery of AI/ML systems. This role is ideal for an experienced engineer who thrives on architectural decisions, can confidently…
Added 2 hours ago
S
Structural Engineering Graduate
Stantec
Ottawa, ON
- Full-time
An opportunity exists in Stantec's Ottawa, ON office for a highly motivated Junior Structural Engineer - EIT to join our multidisciplinary team. In this role you will be responsible for the…
Added 2 hours ago
SS
Senior Automation Engineer- Agentic AI
Sapphire Stream Technology
Toronto, ON · Greater Toronto Area, Canada
- Full-time
SST is seeking an experienced Senior Agentic AI – Validation & Automation Engineer to join our engineering team in Markham, Ontario.

Amazon

Software Support Engineer, AFT Quality

Toronto, ON, Canada

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Job details

Experience: 2+ years of software development, or 2+ years of technical support experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the FCs to move billions of customer orders through our Fulfillment Centers globally. As part of this vision, AFT Quality's Perceptive Fulfillment Foundations division builds, deploys, and maintains several CV systems like Omniscan, AFEX3, CVAP, Metis, Thea, VBI, and IDT. The deployment scale of these systems is in the order of a few hundred every year. These systems provide several PB of data from various FCs worldwide. This data is critical to generate foundational insights that facilitate downstream business specific decision making of fulfillment operations for various process paths across FTR. PF2 is responsible for software deployment and maintenance support of these systems globally across NA, EU, and FE.

We are seeking a Software Support Engineer. This role will use their technical skills to provide high quality support for various PF2 computer vision systems and maintain their software and its uptime across sites world wide. The role will support over 5+ vision and measurement systems including new systems going to GA. The SE will troubleshoot and solve problems that do not have defined SOPs. They will create SOPs and processes where needed and work closely with various stakeholders including RME, ACES, RDPI, TD-SI among others.

Key job responsibilities
- Provide resolution support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple systems, features and services.
- Work on operations and maintenance driven tasks including coding where needed.
- Software deployment support in staging and production environments across multiple systems including some Tier-1 systems.
- Develop tools to aid operations and maintenance
- Work with engineering team for taking over active issues and creating a team specific knowledge base and skill set.
- Work to streamline the SOPs, automate operations to reduce engineering burden around device maintenance.

A day in the life
- Handle time sensitive deployments across NA, EU, and FE.
- Handle issue resolution around device maintenance.
- Work with engineering teams to surface operational issues for feature prioritization.
- Work with deployment teams both internal to AFT Quality and across various FCs.

This role requires flexibility to support global operations across multiple time zones. The successful candidate must be available to adjust their schedule as business needs require, including:

- Supporting North American time zones (Eastern Time through Pacific Time).
- Supporting European time zones when needed.
- Participating in worldwide deployment activities, which may occur outside standard business hours.

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverview

AFT’s Quality organization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 57,400.00 - 95,900.00 CAD annually

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More about this job

Responsibilities

The Software Support Engineer will provide technical support, troubleshoot issues, and maintain computer vision systems across global fulfillment centers. They will also manage software deployments, create standard operating procedures, and develop tools to streamline operational maintenance.

Requirements

Candidates must have at least 2 years of experience in software development or technical support, along with proficiency in scripting and system troubleshooting. Preferred qualifications include knowledge of web services, distributed systems, and hardware maintenance.

Skills

Software support
Technical troubleshooting
Scripting
Debugging
Computer vision systems
Software deployment
Hardware maintenance
Web services
Distributed systems
Web application development
RAID
REST
XML
JSON
Operations maintenance
SOP development

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Software Support Engineer
Amazon Fulfillment Technologies
Computer Vision
Omniscan
AFEX3
CVAP
Metis
Thea
VBI
IDT
Scripting
Debugging
Web Services
Distributed Systems
RAID
REST
XML
JSON
SOP
Deployment
Automation
Fulfillment Centers
Operations
Maintenance
Technical Support

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