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R
Project Manager - IT - Expert
Raise
Toronto, ON
- Full-time
We at Raise are hiring a Project Manager - IT - Expert for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising…
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Digital Delivery Analyst (Hydrocarbon Master Data)
Raise
Calgary, AB
- Full-time
Reporting to the Manager, Digital Product, the Digital Delivery Analyst (Hydrocarbon Master Data) is responsible for identifying, receiving, and qualifying business requirements for…
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Junior Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Junior Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
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Manager, Risk & Insurance
Brookfield
Toronto, ON
- Full-time
…investments in Westinghouse (a leading global nuclear services business) and a utility and independent power producer with operations in the Caribbean and Latin America, as well as both…
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SB
Account Manager
Scandinavian Building Services
Remote, Canada
- Full-time
- Remote
…last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We…
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T1
Operations Administrator
Tier 1 Energy Holdings LLC
AB
- Full-time
This is a hands-on operations support role for someone who understands that in the oilfield, good paperwork and accurate numbers matter. The Completions Operations Administrator will work…
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Nursing Unit Manager
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
The Manager, Perioperative Pre and Post Surgical Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to…
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Manager / Senior Manager (KYC) (CONTRACT)
Broadridge
Markham, ON · Toronto, ON
- Full-time
Broadridge is Growing. We are seeking a Manager / Senior Manager to lead Business-as-Usual (BAU) Know Your Customer (KYC) operations. The successful candidate will oversee KYC…
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Manager / Senior Manager – Sanctions Operations (CONTRACT)
Broadridge
Markham, ON · Toronto, ON
- Full-time
Broadridge is Growing. We are seeking a Manager / Senior Manager to lead sanctions-screening operations. The successful candidate will oversee the review and resolution of sanctions alerts…
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BP
Senior Information Systems Analyst (Enterprise Applications)
Bruce Power
Bruce Power
- Full-time
The Enterprise Applications Section is responsible for supporting all business applications, including Maximo, Cribmaster, P6, Workday, ServiceNow, Aveva, and more. Various groups such as…
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BA
Manager, Risk & Insurance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
…investments in Westinghouse (a leading global nuclear services business) and a utility and independent power producer with operations in the Caribbean and Latin America, as well as both…
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Manager, Actuarial, Specialty Lines
Intact FC
Montreal, QC · Quebec, QC
- Full-time
We're looking for a Manager, Actuarial to join our Specialty Lines team.
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General Manager, Integrated Waste Services & Fuel Program - CA Posting
BWXT
Chalk River, ON
General Manager, Integrated Waste Service & Fuel Program, BWX Technologies - Technical Services Canada (TSC) (CNL project)
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General Manager, Integrated Waste Services & Fuel Program
BWXT
Chalk River, ON
…continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT’s technology is driving advances in…
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Manager, Executive Issues and Coordination
Government of Alberta
AB
The Digital Design and Delivery division is looking for a Manager, Executive Issues and Coordination to manage divisional issues and executive requests and advance files to decision or…
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SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
…Practice Area strategy and the ‘SLR Way.’ Partnering with the Operations Lead to translate strategy into execution, you will be responsible for leading team performance and building a…
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Outbound Selector
Sysco
ON · Sysco Southwestern Ontario
- Full-time
…required by work volume. Average work volume due to nature of business, this position will be required to work on stat holidays with additional stat pay or time off in…
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Sales Consultant Trainee
Sysco
ON · Sysco Southwestern Ontario
- Full-time
Business and restaurant operations acumen to manage sophisticated customers
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Superintendent, Utilities
Teck Resources Limited
Trail, BC
- $138,000 to $170,000 CAD / year
- Full-time
Reporting to the Business Area Manager, Maintenance Support, the Superintendent, Utilities manages the Trail Operations utilities infrastructure to the point of Business Area utilization.…
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MR
Front Desk Assistant
Mount Royal University
Calgary, AB
- Part-time
…Administrative Assistant and Flexible Employees and clinic…
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OPERATIONS MANAGER
Riptide Fulfillment Corporation
Milton, ON
- Full-time
Our Operations Manager loves to enable amazing customer service experiences and solve problems. They do everything you would expect the best to do: lead by example, execute safely,…
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FT
Head of Private Markets - Canadian Wealth Management
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
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Retail Operations Manager
PetSmart
Toronto, ON · North York, ON
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
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TC
Project Manager | Construction
Turner Construction | Canada
Toronto, ON
- Full-time
Turner Construction’s Toronto's office is seeking a full-time Project Manager. The role requires availability to work on-site or at the head office, Monday to Friday, for 40 hours per week…
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TN
Data Entry Operator
The North West Company
Winnipeg, MB
- Full-time
In your role as Data Entry Operator, at The North West Company (NWC), you’re an integral part of our warehouse operations and activities. Your primary responsibilities will be handling…

Amazon

Sr. Operations Manager

Ottawa, ON, Canada

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Job details

Experience: 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Posting language: English
Posted: Nov 5, 2026

Original job description

Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic qualifications

- Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
Preferred qualifications

- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred Basic Qualifications: - Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications: - Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Ottawa - 116,100.00 - 193,900.00 CAD annually

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More about this job

Responsibilities

The Sr. Operations Manager is responsible for all budgetary, people development, and operational objectives within a fulfillment center. They lead a team of managers to drive quality, safety, and process improvement initiatives while ensuring performance targets are met.

Requirements

Candidates must have at least 7 years of direct management experience in a manufacturing, production, or distribution environment. A bachelor's degree is required, and the role demands the ability to work flexible hours including nights, weekends, and holidays.

Skills

Operations management
People development
Budgetary management
Lean initiatives
Process improvement
Performance management
Staffing lifecycle
Leadership
Coaching
Mentoring
Safety management
Quality control
Customer experience
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Lean
Operations management
Budgeting
People development
Performance metrics
Process improvement
Staffing
Manufacturing
Distribution
Safety
Quality assurance
Leadership
Inbound operations
Outbound operations
Supply chain
Strategic planning
Team management
Coaching
Mentoring

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