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Added 5 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
…purchase. Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles. As we celebrate our 31st…
Added 5 mins ago
DC
Banquet Server (Permanent, Full-Time)
Donalda Club
Toronto, ON
- Full-time
Work collaboratively with other Banquet Servers, Banquet Manager/Captain, Kitchen and Bar team to deliver a seamless dining experience throughout the function.
Added 5 mins ago
H
Manager - Front Office
Hilton
Toronto, ON
- Full-time
…what you’ll do every time you come to work! As a Front Office Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by…
Added 5 mins ago
F&B Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
…100-seat bar and restaurant. Work alongside our Beverage and Food Manager and fellow supervisors for a memorable dining and event experience to ensure every guest’s expectations are…
Added 5 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
You have previous team management experience in a retail environment;
Added 5 mins ago
WC
Dispatcher
Waste Connections
Calgary, AB
- Full-time
Reporting to the Operations Manager, our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection, involving 2 lines of business (Front End and…
Added 5 mins ago
S
Assistant Department Manager, Produce
Save-On-Foods
Burnaby, BC · Madison Centre - Burnaby BC
- Part-time
Previous retail or customer service experience (considered an asset).
Added 5 mins ago
VA
Sr. Design Engineer
Väderstad AB
Langbank, SK
- Full-time
The Sr. Design Engineer reporting to Design Group Manager, is responsible for all facets of the product lifecycle. The Engineer will work with all departments to continuously improve our…
Added 5 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
…achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients,…
Added 5 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Halifax, NS
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 5 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Saint John, NB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Calgary, AB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Catastrophe Claims Advisor - Bilingual French/English
TD
Montreal, QC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Sr. IT Data Analyst
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Counsel II
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
T
Financial Planner
TD
Hamilton, ON · London, ON · ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
TS
Community Family Service Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Collaborate with Community Ministries Manager to ensure effective program delivery
Added 5 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 5 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
We are looking for a customer-focused and technically driven Technical Support Specialist to support the day-to-day technology needs of our employees. Reporting to the IT Manager, this role…
Added 5 mins ago
WS
Lab Technician II - Grills
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…

Amazon

Sr. Operations Manager

Ottawa, ON, Canada

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Job details

Experience: 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Posting language: English
Posted: Nov 5, 2026

Original job description

Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic qualifications

- Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
Preferred qualifications

- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred Basic Qualifications: - Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications: - Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Ottawa - 116,100.00 - 193,900.00 CAD annually

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More about this job

Responsibilities

The Sr. Operations Manager is responsible for all budgetary, people development, and operational objectives within a fulfillment center. They lead a team of managers to drive quality, safety, and process improvement initiatives while ensuring performance targets are met.

Requirements

Candidates must have at least 7 years of direct management experience in a manufacturing, production, or distribution environment. A bachelor's degree is required, and the role demands the ability to work flexible hours including nights, weekends, and holidays.

Skills

Operations management
People development
Budgetary management
Lean initiatives
Process improvement
Performance management
Staffing lifecycle
Leadership
Coaching
Mentoring
Safety management
Quality control
Customer experience
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Lean
Operations management
Budgeting
People development
Performance metrics
Process improvement
Staffing
Manufacturing
Distribution
Safety
Quality assurance
Leadership
Inbound operations
Outbound operations
Supply chain
Strategic planning
Team management
Coaching
Mentoring

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