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Added 13 mins ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Ottawa, ON
Support the Senior Manager, FMS Support Services in the planning, management, and delivery of FMS Support Services.
Added 13 mins ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Vancouver, BC
Support the Senior Manager, FMS Support Services in the planning, management, and delivery of FMS Support Services.
Added 13 mins ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
BC · West Vancouver, BC
Support the Senior Manager, FMS Support Services in the planning, management, and delivery of FMS Support Services.
Added 13 mins ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Winnipeg, MB
Support the Senior Manager, FMS Support Services in the planning, management, and delivery of FMS Support Services.
Added 13 mins ago
Health and Safety Specialist
West Coast Reduction Ltd.
Vancouver, BC
Performs other duties as assigned by Manager or Supervisor.
Added 13 mins ago
AL
AltaGas - Lead Operations Engineer, NEBC
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…assigned portfolio of operating assets. Reporting to the Senior Manager, Operations Engineering, the Lead Engineer, Operations owns engineering performance across an assigned portfolio of…
Added 13 mins ago
VA
FEA Analyst
Väderstad AB
Langbank, SK
- Full-time
Support the Test Engineer Manager by correlating simulation results with lab and field test data.
Added 13 mins ago
NB
Directeur Adjoint de Magasin/Retail Assistant Store Manager
New Balance
Montreal, QC
- Full-time
The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a…
Added 13 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
Post-Secondary or Undergraduate degree (in related field) preferred
Added 13 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
…day-to-day technology needs of our employees. Reporting to the IT Manager, this role is responsible for providing Level 1 and Level 2 technical support, preparing and maintaining computer…
Added 13 mins ago
WS
Lab Technician II - Grills
Wolf Steel Ltd
Barrie, ON
- Full-time
Acts as a key technical contributor within cross-functional development teams, supporting new product development, product improvement, and resolution of field issues.
Added 13 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 13 mins ago
SS
Sales Account Manager
Summit Search Group
SK · Saskatchewan, Canada
- Full-time
Summit Search Group is proud to partner with our client in the recruitment of a Sales Account Manager to support and grow its business throughout Saskatchewan. This is an exciting…
Added 13 mins ago
M
Project Manager IT-related Level 2
Microserve
BC · British Columbia, Canada
- Contract
Project Manager IT-related Level 2 (12 month contract)
Added 13 mins ago
LA
Program Analyst
Legal Aid Ontario
Toronto, ON
- Full-time
Reporting to the Manager, the Program Analyst contributes to operational excellence by conducting business analysis, supporting service improvement initiatives, developing performance…
Added 13 mins ago
MP
Receptionist - Casual
Mount Pleasant Group
Toronto, ON
- Temporary
Additional duties as assigned that fall within the scope of the role as assigned by the Manager, Cemetery Services.
Added 13 mins ago
OR
Plumbing Foreman
Objective Recruiting
AB · Edmonton, AB
- $45 to $50 CAD / hour
- Full-time
The Plumbing & Mechanical Foreman leads the daily activities of an assigned field crew on commercial and multi-family construction projects. This role ensures work is completed safely,…
Added 13 mins ago
HT
Intern, Customer Experience Administrator
Honeywell Technologies
Markham, ON
- Full-time
…productivity improvements. You will report directly to our Field Service Manager and you’ll work out of our Markham, ON location on a Hybrid work…
Added 13 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
AB · Edmonton, AB
- Full-time
Coordinate onboarding from accepted offer through start date, including documentation, internal handoffs, schedules, system requests, and manager readiness.
Added 13 mins ago
C
Supportive Housing Worker
Cota
Toronto, ON
- Full-time
In conjunction with the manager and supervisor, they assist with the search for, and acquisition of, appropriate housing units as may be required within the program
Added 13 mins ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 13 mins ago
C
Branch Manager
CDN
Grande Prairie, AB
- Full-time
We are looking to hire a Branch Manager to lead our Grande Prairie branch and take ownership of day-to-day operations on-site. This role is responsible for driving operational excellence,…
Added 13 mins ago
LA
Legal Aid Worker (18 months)
Legal Aid Ontario
Barrie, ON
- Contract
Interview clients to gather information about case, field telephone calls from clients, and assist the lawyer manager with client queries, referrals, requests for information etc.;
Added 13 mins ago
T
Agile Development Manager
TechInsights
Ottawa, ON
- Full-time
TechInsights is seeking an experienced Agile Development Manager (ADM) to lead and optimize the performance of our software engineering and development teams. Reporting to the VP, Software…
Added 13 mins ago
CT
Instore Brand Program Manager - 12 Month Contract
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
…By joining Sport Chek in the role of Instore Brand Program Manager- Visual you will appreciate to work with an experienced team that will welcome you. We are the destination to Stay fit.…

Amazon

Sr. Operations Manager

Ottawa, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Posting language: English
Posted: Nov 5, 2026

Original job description

Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic qualifications

- Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
Preferred qualifications

- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred Basic Qualifications: - Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications: - Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Ottawa - 116,100.00 - 193,900.00 CAD annually

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More about this job

Responsibilities

The Sr. Operations Manager is responsible for all budgetary, people development, and operational objectives within a fulfillment center. They lead a team of managers to drive quality, safety, and process improvement initiatives while ensuring performance targets are met.

Requirements

Candidates must have at least 7 years of direct management experience in a manufacturing, production, or distribution environment. A bachelor's degree is required, and the role demands the ability to work flexible hours including nights, weekends, and holidays.

Skills

Operations management
People development
Budgetary management
Lean initiatives
Process improvement
Performance management
Staffing lifecycle
Leadership
Coaching
Mentoring
Safety management
Quality control
Customer experience
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Lean
Operations management
Budgeting
People development
Performance metrics
Process improvement
Staffing
Manufacturing
Distribution
Safety
Quality assurance
Leadership
Inbound operations
Outbound operations
Supply chain
Strategic planning
Team management
Coaching
Mentoring

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